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PLYA Playa Hotels & Resorts

Filed: 5 May 21, 4:04pm



        
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
___________________________________________________
FORM 10-Q
 _______________________________________________
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For quarterly period ended March 31, 2021

OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.

COMMISSION FILE NO. 1-38012
 Playa Hotels & Resorts N.V.
(Exact name of registrant as specified in its charter)
TheNetherlands 98-1346104
       (State or other jurisdiction of incorporation or organization) (IRS Employer Identification Number)
Nieuwezijds Voorburgwal 104 
1012 SGAmsterdam,
theNetherlandsNot Applicable
 (Address of Principal Executive Offices) (Zip Code)
+31 6 82 55 84 30
(Registrant's Telephone Number, Including Area Code)
 
Securities registered pursuant to Section 12(b) of the Act:
Title of each ClassTrading Symbol(s)Name of Each Exchange on Which Registered
Ordinary Shares, €0.10 par valuePLYAThe Nasdaq Stock Market LLC

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past ninety (90) days.    Yes    No  

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes        No  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filer  Smaller reporting company         
Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.   

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    Yes      No    

As of April 30, 2021, there were 164,029,575 shares of the registrant’s ordinary shares, €0.10 par value, outstanding.








PART I. FINANCIAL INFORMATION

Item 1. Financial Statements

Playa Hotels & Resorts N.V.
Condensed Consolidated Balance Sheets
($ in thousands, except share data)
(unaudited)
As of March 31,As of December 31,
20212020
ASSETS
Cash and cash equivalents$200,427 $146,919 
Restricted cash25,939 25,941 
Trade and other receivables, net27,083 25,433 
Accounts receivable from related parties3,482 3,726 
Inventories14,063 13,813 
Prepayments and other assets42,051 47,638 
Property and equipment, net1,630,006 1,727,383 
Assets held for sale55,864 34,472 
Goodwill, net61,654 61,654 
Other intangible assets8,303 8,556 
Deferred tax assets11 2,130 
Total assets$2,068,883 $2,097,665 
LIABILITIES AND SHAREHOLDERS' EQUITY
Trade and other payables$117,153 $123,410 
Payables to related parties8,054 8,073 
Income tax payable158 348 
Debt971,999 1,251,267 
Related party debt193,064 
Derivative financial instruments40,811 46,340 
Other liabilities29,358 29,768 
Liabilities held for sale5,419 
Deferred tax liabilities64,161 70,323 
Total liabilities1,430,177 1,529,529 
Commitments and contingencies (see Note 7)00
Shareholders' equity
Ordinary shares (par value €0.10; 500,000,000 shares authorized, 166,237,579 shares issued and 164,029,575 shares outstanding as of March 31, 2021 and 136,770,086 shares issued and 134,571,290 shares outstanding as of December 31, 2020)18,470 14,871 
Treasury shares (at cost, 2,208,004 shares as of March 31, 2021 and 2,198,796 shares as of December 31, 2020)(16,697)(16,642)
Paid-in capital1,167,444 1,030,148 
Accumulated other comprehensive loss(28,066)(30,949)
Accumulated deficit(502,445)(429,292)
Total shareholders' equity638,706 568,136 
Total liabilities and shareholders' equity$2,068,883 $2,097,665 

The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.
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Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Operations
($ in thousands, except share data)
(unaudited)
Three Months Ended March 31,
20212020
Revenue
Package$63,894 $153,055 
Non-package12,995 22,578 
Management fees344 645 
Cost reimbursements513 950 
Total revenue77,746 177,228 
Direct and selling, general and administrative expenses
Direct60,221 97,898 
Selling, general and administrative24,668 33,832 
Depreciation and amortization20,883 24,959 
Reimbursed costs513 950 
Impairment loss24,011 16,173 
Loss on sale of assets273 
Direct and selling, general and administrative expenses130,569 173,812 
Operating (loss) income(52,823)3,416 
Interest expense(18,167)(20,955)
Other expense(706)(3,906)
Net loss before tax(71,696)(21,445)
Income tax benefit (provision)1,951 (1,111)
Net loss$(69,745)$(22,556)
Earnings per share
Losses per share - Basic$(0.43)$(0.17)
Losses per share - Diluted$(0.43)$(0.17)
Weighted average number of shares outstanding during the period - Basic160,827,261 129,286,708 
Weighted average number of shares outstanding during the period - Diluted160,827,261 129,286,708 

The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.
2


Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Comprehensive Loss
($ in thousands)
(unaudited)
Three Months Ended March 31,
20212020
Net loss$(69,745)$(22,556)
Other comprehensive income (loss), net of taxes
Unrealized gain (loss) on interest rate swaps2,894 (15,048)
Pension obligation loss(11)(55)
Total other comprehensive income (loss)2,883 (15,103)
Comprehensive loss$(66,862)$(37,659)

The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.
3


Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Shareholders' Equity
($ in thousands, except share data)
(unaudited)
Ordinary SharesTreasury SharesPaid-In CapitalAccumulated Other
Comprehensive Loss
Accumulated DeficitTotal
SharesAmountSharesAmount
Balance at December 31, 2019129,121,576 $14,215 1,846,095 $(14,088)$1,001,088 $(24,642)$(166,922)$809,651 
Net loss— — — — — — (22,556)(22,556)
Other comprehensive loss— — — — — (15,103)— (15,103)
Share-based compensation, net of tax withholdings493,226 55 4,500 (34)3,168 — — 3,189 
Repurchase of ordinary shares(340,109)— 340,109 (2,500)— — — (2,500)
Balance at March 31, 2020129,274,693 $14,270 2,190,704 $(16,622)$1,004,256 $(39,745)$(189,478)$772,681 

Ordinary SharesTreasury SharesPaid-In CapitalAccumulated Other
Comprehensive Loss
Accumulated DeficitTotal
SharesAmountSharesAmount
Balance at December 31, 2020134,571,290 $14,871 2,198,796 $(16,642)$1,030,148 $(30,949)$(429,292)$568,136 
Cumulative effect of accounting changes, net of tax— — — — — — (3,408)(3,408)
Balance at January 1, 2021134,571,290 $14,871 2,198,796 $(16,642)$1,030,148 $(30,949)$(432,700)$564,728 
Net loss— — — — — — (69,745)(69,745)
Other comprehensive income— — — — — 2,883 — 2,883 
Share-based compensation, net of tax withholdings708,285 87 9,208 (55)3,092 — — 3,124 
Equity issuance (see Note 8)28,750,000 3,512 — — 134,204 — — 137,716 
Balance at March 31, 2021164,029,575 $18,470 2,208,004 $(16,697)$1,167,444 $(28,066)$(502,445)$638,706 
The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.
4


Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Cash Flows
($ in thousands)
(unaudited)
Three Months Ended March 31,
20212020
CASH FLOWS FROM OPERATING ACTIVITIES
Net loss$(69,745)$(22,556)
Adjustments to reconcile net loss to net cash provided by operating activities
Depreciation and amortization20,883 24,959 
Amortization of debt discount and issuance costs1,011 339 
Share-based compensation3,179 3,223 
(Gain) loss on derivative financial instruments(2,635)6,369 
Impairment loss24,011 16,173 
Deferred income taxes(2,034)2,500 
Loss on sale of assets273 
Amortization of key money(234)(206)
Bad debt expense(9)(542)
Other199 71 
Changes in assets and liabilities:
Trade and other receivables, net(1,350)9,880 
Accounts receivable from related parties244 (35)
Inventories(356)(545)
Prepayments and other assets4,636 946 
Trade and other payables(2,940)(13,596)
Payables to related parties(1,345)2,171 
Income tax payable(190)(976)
Other liabilities(160)(1,450)
Net cash (used in) provided by operating activities(26,562)26,725 
INVESTING ACTIVITIES
Capital expenditures(4,561)(6,434)
Receipt of key money8,500 
Purchase of intangibles(29)(56)
Proceeds from the sale of assets, net34,212 
Net cash provided by investing activities29,622 2,013 
FINANCING ACTIVITIES
Proceeds from ordinary shares, net of issuance costs137,716 
Repayments of debt(2,525)(2,525)
Proceeds from borrowings on revolving credit facility40,000 
Repayments of borrowings on revolving credit facility(84,667)(15,000)
Repurchase of ordinary shares(2,500)
Repurchase of ordinary shares for tax withholdings(55)(34)
Principal payments on lease obligations(23)0 
Net cash provided by financing activities50,446 19,941 
INCREASE IN CASH AND CASH EQUIVALENTS53,506 48,679 
CASH, CASH EQUIVALENTS AND RESTRICTED CASH, BEGINNING OF THE PERIOD$172,860 $20,931 
CASH, CASH EQUIVALENTS AND RESTRICTED CASH, END OF THE PERIOD$226,366 $69,610 
RECONCILIATION OF CASH, CASH EQUIVALENTS AND RESTRICTED CASH
Cash and cash equivalents$200,427 $69,610 
Restricted cash25,939 
TOTAL CASH, CASH EQUIVALENTS AND RESTRICTED CASH$226,366 $69,610 
The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.
5


Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Cash Flows (Continued)
($ in thousands)
(unaudited)
Three Months Ended March 31,
20212020
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION
Cash paid for interest$18,798 $14,034 
Cash paid for income taxes, net$197 $2,000 
SUPPLEMENTAL DISCLOSURES OF NON-CASH INVESTING AND FINANCING ACTIVITIES
Capital expenditures incurred but not yet paid$720 $4,083 
Intangible assets capitalized but not yet paid$59 $236 
Par value of vested restricted share awards$87 $55 
The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.

6


Playa Hotels & Resorts N.V.
Notes to the Condensed Consolidated Financial Statements
(unaudited)
Note 1. Organization, operations and basis of presentation
Background
Playa Hotels & Resorts N.V. (“Playa” or the “Company”) is a leading owner, operator and developer of all-inclusive resorts in prime beachfront locations in popular vacation destinations. We own and/or manage a portfolio of 22 resorts located in Mexico, the Dominican Republic and Jamaica. Unless otherwise indicated or the context requires otherwise, references in our condensed consolidated financial statements (our “Condensed Consolidated Financial Statements”) to “we,” “our,” “us” and similar expressions refer to Playa and its subsidiaries.
COVID-19 impact
Due to the spread of the coronavirus (“COVID-19”) global pandemic, and in response to related governmental restrictions and advisories, reductions in scheduled commercial airline service, and potential health risks to our employees and guests, we temporarily suspended operations at all of our resorts from late March through June 2020. Our resorts began reopening in July, in stages, based on incremental easing of government restrictions and advisories and increases in scheduled commercial airline service. As of March 31, 2021, all of our resorts have reopened with the exception of the Capri Resort. We also implemented additional safety measures at our resorts to mitigate the potential health risks of COVID-19. We cannot predict when our business will return to normalized levels because we cannot predict when all effects of the pandemic will subside. The longer and more severe the pandemic, the greater the material adverse effect the pandemic will have on our business, results of operations, cash flows, financial condition, access to credit markets and ability to service our debt.
Basis of preparation, presentation and measurement
Our Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) for interim financial information. Certain information and disclosures normally included in financial statements prepared in accordance with U.S. GAAP have been condensed or omitted. Accordingly, these unaudited interim Condensed Consolidated Financial Statements should be read in conjunction with our Consolidated Financial Statements as of and for the year ended December 31, 2020, included in our Annual Report on Form 10-K, filed with the Securities and Exchange Commission (the “SEC”) on March 4, 2021 (the “Annual Report”).
In our opinion, the unaudited interim Condensed Consolidated Financial Statements have been prepared on the same basis as the annual Consolidated Financial Statements and include all adjustments, consisting of only normal recurring adjustments, necessary for fair presentation.
The results of operations for the three months ended March 31, 2021 are not necessarily indicative of the results of operations to be expected for the full year ended December 31, 2021. All dollar amounts (other than per share amounts) in the following disclosures are in thousands of United States dollars, unless otherwise indicated.
Note 2. Significant accounting policies
Standards adopted
StandardDescriptionDate of AdoptionEffect on the Financial Statements or Other Significant Matters
ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes
The standard simplifies the accounting for income taxes, eliminates certain exceptions within ASC 740, Income Taxes, and clarifies certain aspects of the current guidance to promote consistency among reporting entities.January 2021The adoption of ASU No. 2019-12 resulted in changes to our deferred tax liabilities and deferred income tax expense for our resorts located in the Dominican Republic, which are subject to hybrid tax regimes. We adopted ASU No. 2019-12 on a modified retrospective basis through a $3.4 million cumulative-effect adjustment to opening retained earnings in our Condensed Consolidated Financial Statements for the three months ended March 31, 2021.
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Standards not yet adopted
StandardDescriptionDate of AdoptionEffect on the Financial Statements or Other Significant Matters
ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting
The amendments in this update provide optional expedients and exceptions for applying generally accepted accounting principles (GAAP) to contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met.

January 2022We are currently evaluating the impact of ASU No. 2020-04 on the Condensed Consolidated Financial Statements. We may elect to early adopt the standard prior to the discontinuation of one-month LIBOR rates.
Note 3. Revenue

The following tables present our revenues disaggregated by geographic segment (refer to discussion of our reportable segments in Note 15) ($ in thousands):
Three Months Ended March 31, 2021
Yucatán
Peninsula
Pacific
Coast
Dominican
Republic
JamaicaOtherTotal
Package revenue$28,870 $7,552 $17,463 $10,009 $$63,894 
Non-package revenue5,808 1,362 3,432 2,268 125 12,995 
Management fees344 344 
Cost reimbursements377 136 513 
Total revenue$34,678 $8,914 $20,895 $12,654 $605 $77,746 
Three Months Ended March 31, 2020
Yucatán
Peninsula
Pacific
Coast
Dominican
Republic
JamaicaOtherTotal
Package revenue$56,727 $18,724 $31,367 $46,237 $$153,055 
Non-package revenue7,547 3,086 4,265 7,666 14 22,578 
Management fees645 645 
Cost reimbursements596 354 950 
Total revenue$64,274 $21,810 $35,632 $54,499 $1,013 $177,228 

Contract assets and liabilities

We do not have any material contract assets as of March 31, 2021 and December 31, 2020 other than trade and other receivables on our Condensed Consolidated Balance Sheet. Our receivables are primarily the result of contracts with customers, which are reduced by an allowance for doubtful accounts that reflects our estimate of amounts that will not be collected.

We record contract liabilities when cash payments are received or due in advance of guests staying at our resorts, which are presented as advance deposits (see Note 14) within trade and other payables on our Condensed Consolidated Balance Sheet. Our advanced deposits are generally recognized as revenue within one year.
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Note 4. Property and equipment
The balance of property and equipment, net is as follows ($ in thousands):
As of March 31,As of December 31,
20212020
Property and equipment, gross
Land, buildings and improvements$1,755,739 $1,863,406 
Fixtures and machinery (1)
79,707 83,802 
Furniture and other fixed assets204,046 225,869 
Construction in progress4,853 4,552 
Total property and equipment, gross2,044,345 2,177,629 
Accumulated depreciation(414,339)(450,246)
Total property and equipment, net$1,630,006 $1,727,383 
________
(1) Includes the gross balance of our financing lease right-of-use asset, which was $2.3 million as of March 31, 2021 and December 31, 2020 (see Note 11).
Depreciation expense for property and equipment was $20.5 million and $24.7 million for the three months ended March 31, 2021 and 2020, respectively.

Sale of assets

On February 5, 2021, we completed the sale of the Dreams Puerto Aventuras, which was reported in our Yucatán Peninsula reportable segment, for $34.5 million in cash consideration. Upon closing of the sale, we received total cash consideration of $34.3 million, after customary closing costs, and recognized a loss of $0.2 million within loss on sale of assets in the Condensed Consolidated Statements of Operations.

Consistent with the terms of our Existing Credit Agreement (as defined in Note 11), we expect that a portion of the net proceeds, after deducting incremental expenses and capital expenditures incurred across our portfolio for up to 24 months following the sale, will be used to prepay our Term Loan in February 2023.

Assets held for sale

On March 31, 2021, we entered into an agreement to sell our equity interest in the Capri Resort, which is reported within our Yucatán Peninsula reportable segment, for $55.0 million in cash consideration. Upon entering into the agreement, we classified the resort and related deferred tax liabilities as held for sale and recorded an impairment loss of $24.0 million based on the sale price, which is considered an observable input other than quoted prices (Level 2) in the U.S. GAAP fair value hierarchy (see Note 13). The impairment is recorded within impairment loss in the Condensed Consolidated Statements of Operations. The assets associated with the sale are recorded at fair value less costs to sell within assets held for sale in the Condensed Consolidated Balance Sheet.
Lessor contracts
We rent certain real estate to third parties for office and retail space within our resorts. Our lessor contracts are considered operating leases and generally have a contractual term of one to three years. The following table presents our rental income for the three months ended March 31, 2021 and 2020 ($ in thousands):
Three Months Ended March 31,
Leases20212020
Operating lease income (1)
$606 $1,146 
________
(1) Our operating lease income, which is recorded within non-package revenue in the Condensed Consolidated Statements of Operations, includes variable lease revenue which is typically calculated as a percentage of our tenant's net sales.
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Note 5. Income taxes
We are domiciled in The Netherlands and are taxed in The Netherlands with our other Dutch subsidiaries. Dutch companies are subject to Dutch corporate income tax at a general tax rate of 25%.

We continually monitor the realizability of our net operating loss carryforwards and other deferred tax assets, including any new adverse effects of the COVID-19 pandemic (see Note 1) and the timing of reversals of deferred tax liabilities. As a result, we recognized an additional $3.0 million valuation allowance against the deferred tax assets of our Mexico and Jamaica entities during the three months ended March 31, 2021.
For the three months ended March 31, 2021, our income tax benefit was $2.0 million, compared to an income tax provision of $1.1 million for the three months ended March 31, 2020. The increase in our income tax benefit of $3.1 million was driven primarily by a $3.5 million increased tax benefit due to lower pre-tax book income from our tax paying entities, a $4.1 million increased tax benefit due to impairment on the Capri Resort and a $5.7 million increased tax benefit associated with foreign exchange rate fluctuations. These increases in our income tax benefit were partially offset by a $3.0 million increased income tax provision related to valuation allowances recognized for our Jamaica and Mexico entities, a $2.9 million income tax provision for the sale of the Dreams Puerto Aventuras, a $3.3 million decreased discrete tax benefit due to higher deferred tax liabilities of certain Dominican Republic entities and a $1.1 million decreased income tax benefit related to the Jamaica employment tax credit.
Note 6. Related party transactions
Relationship with Hyatt
Hyatt Hotels Corporation (“Hyatt”) is considered a related party due to its ownership of our ordinary shares by its affiliated entities and representation on our Board of Directors. We pay Hyatt fees associated with the franchise agreements of our resorts operating under the all-ages Hyatt Ziva and adults-only Hyatt Zilara brands and receive reimbursements for guests that pay for their stay using the World of Hyatt® guest loyalty program.
Relationship with Sagicor
Sagicor Financial Corporation Limited and its affiliated entities (collectively “Sagicor”) is considered a related party due to its ownership of our ordinary shares and representation on our Board of Directors. We pay Sagicor for insurance coverage for one of our Jamaica properties. Sagicor is also a part owner of the Jewel Grande Montego Bay Resort & Spa and compensates us as manager of the property.
Relationship with Davidson Kempner Capital Management L.P.
Davidson Kempner Capital Management L.P. (DKCM) is the investment manager of multiple affiliated funds and is considered a related party due to the funds' ownership of our ordinary shares following the equity raise in January 2021 (see Note 8). The affiliated funds managed by DKCM are also the lenders to our Property Loan and Additional Credit Facility, which consists of our Term A1, Term A2 and Term A3 loans (see Note 11). We pay DKCM periodic interest payments related to the outstanding debt.
Lease with our Chief Executive Officer
One of our offices is owned by our Chief Executive Officer and we sublease the space at that location from a third party.
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Transactions with related parties
Transactions between us and related parties during the three months ended March 31, 2021 and 2020 were as follows ($ in thousands):
Three Months Ended March 31,
Related PartyTransaction20212020
Hyatt
Franchise fees (1)
$3,516 $5,516 
Sagicor
Insurance premiums (1)
$155 $414 
SagicorCost reimbursements$430 $722 
Chief Executive Officer
Lease expense (2)
$228 $182 
DKCMInterest expense$5,404 $
________
(1)Included in direct expense in the Condensed Consolidated Statements of Operations with the exception of certain immaterial fees associated with the Hyatt franchise agreements, which are included in selling, general, and administrative expense.
(2)Included in selling, general, and administrative expense in the Condensed Consolidated Statements of Operations.
Note 7. Commitments and contingencies
We are involved in various claims and lawsuits arising in the normal course of business, including proceedings involving tort and other general liability claims, and workers’ compensation and other employee claims. Most occurrences involving liability and claims of negligence are covered by insurance with solvent insurance carriers. We recognize a liability when we believe the loss is probable and reasonably estimable. We currently believe that the ultimate outcome of such lawsuits and proceedings will not, individually or in the aggregate, have a material effect on our Condensed Consolidated Financial Statements.
The Dutch corporate income tax act provides the option of a fiscal unity, which is a consolidated tax regime wherein the profits and losses of group companies can be offset against each other. Our Dutch companies file as a fiscal unity, with the exception of Playa Romana B.V., Playa Romana Mar B.V. and Playa Hotels & Resorts N.V. Playa Resorts Holding B.V. is the head of our Dutch fiscal unity and is jointly and severally liable for the tax liabilities of the fiscal unity as a whole.
Note 8. Ordinary shares
On January 11, 2021, we issued 28,750,000 ordinary shares with a par value of €0.10 per share in connection with a public equity offering. We received $137.7 million in cash consideration, net of underwriting discounts and customary closing costs.
As of March 31, 2021, our ordinary share capital consisted of 164,029,575 ordinary shares outstanding, which have a par value of €0.10 per share. In addition, 4,431,295 restricted shares and performance share awards and 29,168 restricted share units were outstanding under the 2017 Plan (as defined in Note 9). The holders of restricted shares and performance share awards are entitled to vote, but not dispose of, such shares until they vest. The holders of restricted share units are neither entitled to vote nor dispose of such shares until they vest.
Note 9. Share-based compensation
We adopted our 2017 Omnibus Incentive Plan (the “2017 Plan”) to attract and retain independent directors, executive officers and other key employees and service providers. As of March 31, 2021, there were 4,833,991 shares available for future grants under the 2017 Plan.
Restricted share awards consist of restricted shares and restricted share units that are granted to eligible employees, executives, and board members and consist of ordinary shares (or the right to receive ordinary shares).
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A summary of our restricted share awards from January 1, 2021 to March 31, 2021 is as follows:
Number of SharesWeighted-Average Grant Date Fair Value
Unvested balance at January 1, 20212,225,139 $8.53 
Granted1,925,298 5.45 
Vested(717,493)8.22 
Forfeited
Unvested balance at March 31, 20213,432,944 $6.87 
Performance share awards consist of ordinary shares that may become earned and vested at the end of a three-year performance period based on the achievement of performance targets adopted by our Compensation Committee. On January 4, 2021, we issued 1,027,519 performance share awards with market conditions where 50% of the performance awards will vest based on the total shareholder return of our ordinary shares relative to those of our peer group (“Relative TSR Awards”) and 50% will vest based on the compound annual growth rate of the price of our ordinary shares (“Absolute TSR Awards”). The Relative TSR Awards and Absolute TSR Awards may vest between 0% and 150% of target and up to 100% of target, respectively.
The table below summarizes the key inputs used in the Monte-Carlo simulation to determine the grant date fair value of our performance share awards ($ in thousands):
Performance Award Grant DatePercentage of Total AwardGrant Date Fair Value by Component
Volatility (1)
Interest
Rate (2)
Dividend Yield
January 4, 2021
Peer Shareholder Return50 %$3,088 57.69 %0.16 %%
Growth Rate50 %$2,230 57.69 %0.16 %%
________
(1) Expected volatility was determined based on the historical share prices in our industry.
(2) The risk-free rate was based on U.S. Treasury zero coupon issues with a remaining term equal to the remaining term of the measurement period.
A summary of our performance share awards from January 1, 2021 to March 31, 2021 is as follows:
Number of SharesWeighted-Average Grant Date Fair Value
Unvested balance at January 1, 20210 $0 
Granted1,027,519 5.18 
Unvested balance at March 31, 20211,027,519 $5.18 
Note 10. Earnings per share
Basic and diluted earnings or losses per share (“EPS”) are as follows ($ in thousands, except share data):
Three Months Ended March 31,
20212020
Numerator
Net loss$(69,745)$(22,556)
Denominator
Denominator for basic EPS - weighted-average number of shares outstanding160,827,261 129,286,708 
Effect of dilutive securities
Unvested restricted share awards
Denominator for diluted EPS - adjusted weighted-average number of shares outstanding160,827,261 129,286,708 
EPS - Basic$(0.43)$(0.17)
EPS - Diluted$(0.43)$(0.17)

12


For the three months ended March 31, 2021 and 2020, 1,027,519 and 1,200,714 shares of unvested performance-based equity awards, respectively, were not included in the computation of diluted EPS after assumed conversions as their effect would have been anti-dilutive. The performance targets of our unvested performance-based equity awards were partially achieved as of March 31, 2021, but were not met as of March 31, 2020.

For the three months ended March 31, 2021 and 2020, 3,432,944 and 2,711,789 shares of unvested restricted share awards were not included in the computation of diluted EPS as their effect would have been anti-dilutive.

For the three months ended March 31, 2021 and 2020, outstanding earnout warrants to acquire a total of 2,987,770 ordinary shares were not included in the computation of diluted EPS after assumed conversions because the warrants were not exercisable as of the end of the respective reporting period.
Note 11. Debt
Our debt consists of the following ($ in thousands):
Outstanding Balance as of
Interest RateMaturity DateMarch 31, 2021December 31, 2020
Revolving Credit Facilities
Revolving Credit Facility (1)
LIBOR + 3.00%
LIBOR + 4.00%
April 27, 2022 ($17.0 million)
January 27, 2024 ($68.0 million)
$$84,667 
Senior Secured Credit Facilities
Term Loan (2)
LIBOR + 2.75%April 27, 2024$973,823 $976,348 
Term A1 Loan11.4777%April 27, 202435,000 35,000 
Term A2 Loan11.4777%April 27, 202431,000 31,000 
Term A3 Loan (3)
LIBOR + 3.00%April 27, 202428,000 28,000 
Total Term Loans (at stated value)1,067,823 1,070,348 
Unamortized discount(1,533)(1,658)
Unamortized debt issuance costs(5,571)(6,015)
Total Term Loans, net$1,060,719 $1,062,675 
Property Loan
Property Loan (at stated value)9.25%July 1, 2025$110,000 $110,000 
Unamortized discount(3,751)(3,960)
Unamortized debt issuance costs(4,176)(4,409)
Total Property Loan, net$102,073 $101,631 
Financing lease obligations$2,271 $2,294 
Total debt, net$1,165,063 $1,251,267 
________
(1)Undrawn balances bear interest between 0.25% to 0.5% depending on certain leverage ratios. We had available balances of $85.0 million and $0.3 million as of March 31, 2021 and December 31, 2020, respectively. The weighted-average interest rate on the outstanding balance of our Revolving Credit Facility was 3.15% as of December 31, 2020.
(2)One-month London Interbank Offered Rate (“LIBOR”) is subject to a 1.0% floor. The interest rate was 3.75% as of both March 31, 2021 and December 31, 2020. Our 2 interest rate swaps fix LIBOR at 2.85% on $800.0 million of our Term Loan (see Note 12).
(3)LIBOR rate is subject to a 1.0% floor. The interest rate was 4.00% as of both March 31, 2021 and December 31, 2020.

13


Fifth Amendment to Amended and Restated Credit Agreement
On February 5, 2021, we entered into the Fifth Amendment to the Amended & Restated Credit Agreement (the “Fifth Amendment”, and collectively with the unamended terms of the Senior Secured Credit Facility, the “Existing Credit Agreement”). The terms of the Senior Secured Credit Facility remain in effect except for the following terms modified by the Fifth Amendment:
i.extend the maturity date for $68.0 million of the $85.0 million revolving credit facility through January 2024. The remaining $17.0 million matures in April 2022;
ii.repaid the $84.7 million outstanding balance on our Revolving Credit Facility as a condition to maturity extension;
iii.increase the interest rate on the extended portion of our revolving credit facility to LIBOR plus an applicable margin of 4.00%;
iv.extend the replacement of the total net leverage ratio requirement of the financial covenant with a minimum liquidity balance through March 31, 2022 (the “Relief Period”);
v.further modify the financial covenant for certain test dates after the Relief Period; and
vi.add certain restrictions on, among other things, the incurrence of additional debt and making of investments, dispositions and restricted payments during the Relief Period and thereafter.
Second Amendment to Additional Credit Facility
On February 5, 2021, we entered into the Second Amendment to the Additional Credit Facility (the “Second Amendment”). The terms of the Additional Credit Facility remain in effect except for the following terms modified by the Second Amendment:
i.extend the Relief Period through March 31, 2022;
ii.further modify the financial covenant for certain test dates after the Relief Period; and
iii.add certain restrictions on, among other things, the incurrence of additional debt and making of investments, dispositions and restricted payments during the Relief Period and thereafter.
Financial maintenance covenants
We were in compliance with all applicable covenants as of March 31, 2021. A summary of our applicable covenants and restrictions is as follows:
DebtCovenant Terms
Existing Credit Agreement
We are required to maintain a minimum liquidity balance of $60.0 million through the Relief Period.

If we have more than 35% drawn on the Revolving Credit Facility for periods subsequent to December 31, 2021, we will be subject to the following total net leverage ratio requirements:

6.50x for the period ended March 31, 2022;
6.00x for the period ended June 30, 2022; and
4.75x for periods thereafter.
Term A1 LoanSame terms as the Existing Credit Agreement.
Term A2 LoanNo applicable debt covenants.
Term A3 LoanNo applicable debt covenants.
Property LoanNo applicable debt covenants other than the requirement to maintain a cash reserve until the Properties achieve a debt service coverage ratio of 1.50x for 2 consecutive quarters.
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Note 12. Derivative financial instruments
Effective March 29, 2018, we entered into 2 interest rate swaps to mitigate the interest rate risk inherent to our floating rate debt. The interest rate swaps are not for trading purposes and have fixed notional values of $200.0 million and $600.0 million. The fixed rate paid by us is 2.85% and the variable rate received resets monthly to the one-month LIBOR rate, which results in us fixing LIBOR at 2.85% on $800.0 million of our Term Loan. The interest rate swaps mature on March 31, 2023.

Our interest rate swaps are designated as cash flow hedges, but are deemed ineffective due to the decrease in interest rates. All changes in fair value are recognized through interest expense in the Condensed Consolidated Statements of Operations.

The following tables present the effect of our interest rate swaps, net of tax, in the Condensed Consolidated Statements of Comprehensive Loss and Condensed Consolidated Statements of Operations for the three months ended March 31, 2021 and 2020 ($ in thousands):
20212020
AOCI from our cash flow hedges as of January 1$26,369 $20,164 
Change in fair value16,956 
Reclassification from AOCI to interest expense(2,894)(1,908)
OCI related to our cash flow hedges for the three months ended March 31(2,894)15,048 
AOCI from our cash flow hedges as of March 31$23,475 $35,212 
________
(1) As of March 31, 2021, the total amount expected to be reclassified from AOCI to interest expense during the next twelve months is $11.7 million.
Derivative Liabilities for Ineffective HedgesFinancial Statement ClassificationThree Months Ended March 31,
20212020
Interest rate swaps (1)
Interest expense$2,811 $8,729 
________
(1) Includes the change in fair value of our interest rate swaps and the cash interest paid for the monthly settlements of the derivative.
The following tables present the effect of our interest rate swaps in the Condensed Consolidated Balance Sheet as of March 31, 2021 and December 31, 2020 ($ in thousands):
Derivative Liabilities for Ineffective HedgesFinancial Statement ClassificationAs of March 31,As of December 31,
20212020
Interest rate swapsDerivative financial instruments$40,811 $46,340 

Derivative financial instruments expose us to credit risk in the event of non-performance by the counterparty under the terms of the interest rate swaps. We incorporate these counterparty credit risks in our fair value measurements (see Note 13) and believe we minimize this credit risk by transacting with major creditworthy financial institutions.
Note 13. Fair value of financial instruments
The objective of a fair value measurement is to estimate the price at which an orderly transaction to sell the asset or to transfer the liability would take place between market participants at the measurement date under current market conditions. U.S. GAAP establishes a hierarchical disclosure framework, which prioritizes and ranks the level of observability of inputs used in measuring fair value as follows:
Level 1: Unadjusted quoted prices in active markets for identical assets or liabilities.
Level 2: Unadjusted quoted prices for similar assets or liabilities in active markets, or unadjusted quoted prices for identical or similar assets or liabilities in markets that are not active, or inputs other than quoted prices that are observable for the asset or liability.
Level 3: Inputs are unobservable and reflect our judgments about assumptions that market participants would use in pricing an asset or liability.
15


We believe the carrying value of our financial instruments, excluding our debt, approximate their fair values as of March 31, 2021 and December 31, 2020. We did not have any Level 3 instruments during any of the periods presented in our Condensed Consolidated Financial Statements.
The following table presents our fair value hierarchy for our financial liabilities measured at fair value on a recurring basis as of March 31, 2021 and December 31, 2020 ($ in thousands):
March 31, 2021Level 1Level 2Level 3
Fair value measurements on a recurring basis
Interest rate swap$40,811 $$40,811 $
December 31, 2020Level 1Level 2Level 3
Fair value measurements on a recurring basis
Interest rate swap$46,340 $$46,340 $
The following table presents our fair value hierarchy for our financial assets measured at fair value on a nonrecurring basis as of March 31, 2021 ($ in thousands):
March 31, 2021Level 1Level 2Level 3
Fair value measurements on a nonrecurring basis
Impaired long-lived assets (1)
$55,000 $$55,000 $
________
(1) On March 31, 2021, we recorded an impairment loss of $24.0 million based on the sale price of the Capri Resort, which we consider an observable input other than quoted prices. Refer to further discussion of the sale in Note 4.
The following tables present our fair value hierarchy for our financial liabilities not measured at fair value as of March 31, 2021 and December 31, 2020 ($ in thousands):
Carrying ValueFair Value
As of March 31, 2021Level 1Level 2Level 3
Financial liabilities not recorded at fair value
Term Loan$969,728 $$$952,973 
Term A1 Loan33,879 35,433 
Term A2 Loan30,008 31,383 
Term A3 Loan27,104 27,645 
Property Loan102,073 111,985 
Total liabilities$1,162,792 $0 $0 $1,159,419 
Carrying ValueFair Value
As of December 31, 2020Level 1Level 2Level 3
Financial liabilities not recorded at fair value
Term Loan$971,920 $$$936,799 
Revolving Credit Facility84,667 84,769 
Term A1 Loan33,792 35,182 
Term A2 Loan29,930 31,161 
Term A3 Loan27,033 28,028 
Property Loan101,631 109,871 
Total liabilities$1,248,973 $0 $0 $1,225,810 
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The following table summarizes the valuation techniques used to estimate the fair value of our financial instruments measured at fair value on a recurring basis and our financial instruments not measured at fair value:
Valuation Technique
Financial instruments recorded at fair value
Interest rate swapsThe fair value of the interest rate swaps is estimated based on the expected future cash flows by incorporating the notional amount of the swaps, the contractual period to maturity, and observable market-based inputs, including interest rate curves. The fair value also incorporates credit valuation adjustments to appropriately reflect nonperformance risk. The fair value of our interest rate swaps is largely dependent on forecasted LIBOR as of the measurement date. If, in subsequent periods, forecasted LIBOR exceeds 2.85% we will recognize a gain and future cash inflows. Conversely, if forecasted LIBOR falls below 2.85% in subsequent periods we will recognize a loss and future cash outflows.
Financial instruments not recorded at fair value
Term Loans and Property LoanThe fair value of our Term Loans and Property Loan are estimated using cash flow projections over the remaining contractual period by applying market forward rates and discounting back at the appropriate discount rate.
Revolving Credit FacilityThe valuation technique of our Revolving Credit Facility is consistent with our Term Loans. The fair value of the Revolving Credit Facility generally approximates its carrying value as the expected term is significantly shorter in duration.
Note 14. Other balance sheet items
Trade and other receivables, net
The following summarizes the balances of trade and other receivables, net as of March 31, 2021 and December 31, 2020 ($ in thousands):
As of March 31,As of December 31,
20212020
Gross trade and other receivables (1)
$29,939 $28,346 
Allowance for doubtful accounts (2)
(2,856)(2,913)
Total trade and other receivables, net$27,083 $25,433 
________
(1) The opening balance as of January 1, 2020 was $73.0 million.
(2) We recognized an additional $3.1 million in bad debt expense during the year ended December 31, 2020 primarily as result of the negative effects of COVID-19.

We have not experienced any significant write-offs to our accounts receivable during the three months ended March 31, 2021 and 2020.
17


Prepayments and other assets
The following summarizes the balances of prepayments and other assets as of March 31, 2021 and December 31, 2020 ($ in thousands):
As of March 31,As of December 31,
20212020
Advances to suppliers$6,111 $8,748 
Prepaid income taxes11,389 12,731 
Prepaid other taxes (1)
13,204 14,033 
Operating lease right-of-use assets4,075 4,263 
Contract deposit (2)
2,700 2,700 
Other assets4,572 5,163 
Total prepayments and other assets$42,051 $47,638 
________
(1) Includes recoverable value-added tax, general consumption tax and other sales tax accumulated by our Mexico, Jamaica, Netherlands and Dominican Republic entities.
(2) Represents a cash deposit related to the Sanctuary Cap Cana management contract. Subsequent to March 31, 2021, we entered into an agreement to classify this deposit as key money.
Goodwill
The gross carrying values and accumulated impairment losses of goodwill by reportable segment (refer to discussion of our reportable segments in Note 15) as of March 31, 2021 and December 31, 2020 are as follows ($ in thousands):
Yucatán PeninsulaPacific CoastDominican RepublicJamaicaTotal
Balance at December 31, 2020
Gross carrying value$51,731 $$$35,879 $87,610 
Accumulated impairment losses(6,168)(19,788)(25,956)
Net carrying value45,563 0 0 16,091 61,654 
Activity during the period
Impairment losses
Balance at March 31, 2021
Gross carrying value51,731 35,879 87,610 
Accumulated impairment losses(6,168)(19,788)(25,956)
Net carrying value$45,563 $0 $0 $16,091 $61,654 
As a result of COVID-19 and the temporary suspension of operations at our resorts (see Note 1), the forecasted future cash flows of our reporting units materially decreased during the first quarter of 2020. We performed an interim quantitative impairment analysis as of March 31, 2020 and recognized goodwill impairment losses at the following reporting units for the three months ended March 31, 2020 as we determined that their carrying values exceeded their fair value ($ in thousands):
Reporting UnitReportable SegmentImpairment Loss
Jewel Runaway Bay Beach Resort & WaterparkJamaica$6,946 
Jewel Dunn’s River Beach Resort & SpaJamaica$5,126 
Jewel Paradise Cove Beach Resort & SpaJamaica$4,101 

We recognized 0 goodwill impairment losses on our reporting units during the three months ended March 31, 2021.
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Other intangible assets
Other intangible assets as of March 31, 2021 and December 31, 2020 consisted of the following ($ in thousands):
As of March 31,As of December 31,
20212020
Gross carrying value
Casino and other licenses (1)
$875 $875 
Management contract1,900 1,900 
Enterprise resource planning system (2)
6,106 6,047 
Other4,206 4,238 
Total gross carrying value13,087 13,060 
Accumulated amortization
Management contract(261)(238)
Enterprise resource planning system (2)
(1,310)(1,125)
Other(3,213)(3,141)
Total accumulated amortization(4,784)(4,504)
Net carrying value
Casino and other licenses (1)
875 875 
Management contract1,639 1,662 
Enterprise resource planning system (2)
4,796 4,922 
Other993 1,097 
Total net carrying value$8,303 $8,556 
________
(1) Our casino and other licenses have indefinite lives. Accordingly, there is no associated amortization expense or accumulated amortization.
(2) Represents software development costs incurred to develop and implement SAP as our integrated enterprise resource planning system, of which $1.4 million was placed into service in 2020 and is being amortized over a weighted-average amortization period of 7 years.
Amortization expense for intangible assets was $0.3 million and $0.3 million for the three months ended March 31, 2021 and 2020, respectively.
Trade and other payables
The following summarizes the balances of trade and other payables as of March 31, 2021 and December 31, 2020 ($ in thousands):
As of March 31,As of December 31,
20212020
Trade payables$16,368 $23,348 
Advance deposits (1)
35,492 29,707 
Withholding and other taxes payable36,755 37,450 
Interest payable153 618 
Payroll and related accruals12,497 15,668 
Accrued expenses and other payables15,888 16,619 
Total trade and other payables$117,153 $123,410 
________
(1) The opening balance as of January 1, 2020 was $53.8 million.
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Other liabilities
The following summarizes the balances of other liabilities as of March 31, 2021 and December 31, 2020 ($ in thousands):
As of March 31,As of December 31,
20212020
Pension obligation (1)(2)
$6,267 $6,231 
Lease liabilities4,580 4,762 
Unfavorable ground lease liability2,067 2,090 
Key money (3)
15,556 15,790 
Other888 895 
Total other liabilities$29,358 $29,768 
________
(1) For the three months ended March 31, 2021 and 2020, the service cost component of net periodic pension cost was $0.2 million and $0.2 million, respectively. These costs are recorded within direct expense in the Condensed Consolidated Statements of Operations.
(2) For the three months ended March 31, 2021 and 2020, the non-service cost components of net periodic pension benefit or cost were $0.1 million and $0.6 million, respectively. These costs are recorded within other expense in the Condensed Consolidated Statements of Operations.
(3) Represents the unamortized balance of key money received, which is amortized as a reduction to franchise fees within direct expenses in the Condensed Consolidated Statements of Operations. We received $8.5 million of key money in 2020.
Note 15. Segment information
We consider each one of our owned resorts to be an operating segment, none of which meets the threshold for a reportable segment. We also allocate resources and assess operating performance based on individual resorts. Our operating segments meet the aggregation criteria and thus, we present 4 separate reportable segments by geography: (i) Yucatán Peninsula, (ii) Pacific Coast, (iii) Dominican Republic and (iv) Jamaica. For the three months ended March 31, 2021 and 2020, we have excluded the immaterial amounts of management fees, cost reimbursements and other from our segment reporting.
Our operating segments are components of the business which are managed discretely and for which discrete financial information is reviewed regularly by our Chief Executive Officer, Chief Financial Officer and Chief Operating Officer, all of whom represent our chief operating decision maker (“CODM”). Financial information for each reportable segment is reviewed by the CODM to assess performance and make decisions regarding the allocation of resources.
The performance of our business is evaluated primarily on adjusted earnings before interest expense, income tax benefit (provision), and depreciation and amortization expense (“Adjusted EBITDA”), which should not be considered an alternative to net loss or other measures of financial performance or liquidity derived in accordance with U.S. GAAP. The performance of our segments is evaluated on Adjusted EBITDA before corporate expenses and management fee income (“Owned Resort EBITDA”).
We define Adjusted EBITDA as net loss, determined in accordance with U.S. GAAP, for the period presented, before interest expense, income tax benefit (provision), and depreciation and amortization expense, further adjusted to exclude the following items: (a) impairment loss; (b) loss on sale of assets; (c) other expense; (d) share-based compensation; (e) other tax expense; (f) transaction expenses; and (g) severance expenses.
There are limitations to using financial measures such as Adjusted EBITDA and Owned Resort EBITDA. For example, other companies in our industry may define Adjusted EBITDA differently than we do. As a result, it may be difficult to use Adjusted EBITDA or similarly named financial measures that other companies publish to compare the performance of those companies to our performance. Because of these limitations, Adjusted EBITDA should not be considered as a measure of the income or loss generated by our business or discretionary cash available for investment in our business and investors should carefully consider our U.S. GAAP results presented in our Condensed Consolidated Financial Statements.
20


The following table presents segment owned net revenue and a reconciliation to total revenue for the three months ended March 31, 2021 and 2020 ($ in thousands):
Three Months Ended March 31,
20212020
Owned net revenue
Yucatán Peninsula$33,603 $62,317 
Pacific Coast8,621 21,155 
Dominican Republic20,881 35,596 
Jamaica11,722 51,436 
Segment owned net revenue (1)
74,827 170,504 
Other125 15 
Management fees344 645 
Cost reimbursements513 950 
Compulsory tips1,937 5,114 
Total revenue$77,746 $177,228 
________
(1) Segment owned net revenue represents total revenue less compulsory tips paid to employees, cost reimbursements, management fees and other miscellaneous revenue not derived from segment operations.
The following table presents segment Owned Resort EBITDA, Adjusted EBITDA and a reconciliation to net loss for the three months ended March 31, 2021 and 2020 ($ in thousands):
Three Months Ended March 31,
20212020
Owned Resort EBITDA
Yucatán Peninsula$7,174 $24,935 
Pacific Coast485 8,872 
Dominican Republic1,666 7,789 
Jamaica(2,780)19,073 
Segment Owned Resort EBITDA6,545 60,669 
Other corporate(9,394)(10,971)
Management fees344 645 
Total Adjusted EBITDA(2,505)50,343 
Interest expense(18,167)(20,955)
Depreciation and amortization(20,883)(24,959)
Impairment loss(24,011)(16,173)
Loss on sale of assets(273)
Other expense(706)(3,906)
Share-based compensation(3,179)(3,223)
Other tax expense(163)(237)
Transaction expenses(579)(586)
Severance expense(1,287)(1,198)
Non-service cost components of net periodic pension cost (benefit) (1)
57 (551)
Net loss before tax(71,696)(21,445)
Income tax benefit (provision)1,951 (1,111)
Net loss$(69,745)$(22,556)
________
(1) Represents the non-service cost components of net periodic pension cost (benefit) recorded within other expense in the Condensed Consolidated Statements of Operations. We include these costs in calculating Adjusted EBITDA as they are considered part of our ongoing resort operations.
21



The following table presents segment property and equipment, gross and a reconciliation to total property and equipment, net as of March 31, 2021 and December 31, 2020 ($ in thousands):
As of March 31,As of December 31,
20212020
Segment property and equipment, gross
Yucatán Peninsula$665,284 $799,849 
Pacific Coast288,339 288,328 
Dominican Republic679,286 678,900 
Jamaica406,879 406,047 
Total segment property and equipment, gross2,039,788 2,173,124 
Corporate property and equipment, gross4,557 4,505 
Accumulated depreciation(414,339)(450,246)
Total property and equipment, net$1,630,006 $1,727,383 

The following table presents segment capital expenditures and a reconciliation to total capital expenditures for the three months ended March 31, 2021 and 2020 ($ in thousands):
Three Months Ended March 31,
20212020
Segment capital expenditures
Yucatán Peninsula$681 $1,580 
Pacific Coast141 257 
Dominican Republic645 6,932 
Jamaica1,027 1,634 
Total segment capital expenditures (1)
2,494 10,403 
Corporate57 114 
Total capital expenditures (1)
$2,551 $10,517 
________
(1) Represents gross additions to property and equipment.
Note 16. Subsequent events
In preparing the interim Condensed Consolidated Financial Statements, there were no subsequent events since March 31, 2021.
22


The following discussion and analysis of Playa Hotels & Resorts N.V.'s (“Playa”) financial condition and results of operations should be read in conjunction with our unaudited condensed consolidated financial statements (our “Condensed Consolidated Financial Statements”) and the notes related thereto which are included in “Item 1. Financial Statements” of this Quarterly Report on Form 10-Q. Unless the context otherwise requires, “we,” “us,” “our” and the “Company” refer to Playa and its subsidiaries.

Cautionary Note Regarding Forward-Looking Statements
This quarterly report contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements reflect our current expectations and projections about future events at the time, and thus involve uncertainty and risk. The words “believe,” “expect,” “anticipate,” “will,” “could,” “would,” “should,” “may,” “plan,” “estimate,” “intend,” “predict,” “potential,” “continue,” and the negatives of these words and other similar expressions generally identify forward looking statements. Forward-looking statements are subject to various factors that could cause actual outcomes or results to differ materially from those indicated in these statements, including the risks described under the sections entitled “Risk Factors” of our Annual Report on Form 10-K, filed with the SEC on March 4, 2021 and as such factors may be updated from time to time in our periodic filings with the SEC, which are accessible on the SEC’s website at www.sec.gov. These factors should not be construed as exhaustive and should be read in conjunction with the other cautionary statements that are included in this release and in our filings with the SEC. Currently, one of the most significant factors that could cause actual outcomes to differ materially from our forward-looking statements is the adverse effects of the current COVID-19 pandemic on our financial condition, results of operations and prospects, the airlines that service the locations where we own resorts, the short and longer-term demand for travel, the global economy and the local economies where we own resorts, and the financial markets. As a result of the COVID-19 pandemic, we have experienced severely reduced occupancy levels at our resorts compared to historic levels. The extent to which the COVID-19 pandemic will continue to impact us and consumer behavior will depend on future developments, which are highly uncertain and cannot be predicted with confidence, including the scope, severity and duration of the pandemic, continuing resurgences of the pandemic, the government actions taken to contain the pandemic or mitigate its impact, the speed, effectiveness and distribution of vaccine and treatment therapies, the rate of public adoption of COVID-19 vaccines, and the direct and indirect economic effects of the pandemic and containment measures, including the magnitude of its impact on unemployment rates and consumer discretionary spending, among others. Additional factors that could cause actual results and future events to differ materially from those set forth or contemplated in the forward-looking statements include:
general economic uncertainty and the effect of general economic conditions on the lodging industry in particular;
the popularity of the all-inclusive resort model, particularly in the luxury segment of the resort market;
changes in economic, social or political conditions in the regions we operate, including changes in perception of public-safety and changes in the supply of rooms from competing resorts;
the success and continuation of our relationships with Hyatt Hotels Corporation (“Hyatt”) and Hilton Worldwide Holdings, Inc. (“Hilton”);
the volatility of currency exchange rates;
the success of our branding or rebranding initiatives with our current portfolio and resorts that may be acquired in the future;
our failure to successfully complete acquisition, expansion, repair and renovation projects in the timeframes and at the costs and returns anticipated;
changes we may make in timing and scope of our development and renovation projects;
significant increases in construction and development costs;
significant increases in utilities costs;
our ability to obtain and maintain financing arrangements on attractive terms or at all;
our ability to obtain and maintain ample liquidity to fund operations and service debt;
23


the impact of and changes in governmental regulations or the enforcement thereof, tax laws and rates, accounting guidance and similar matters in regions in which we operate;
the ability of our guests to reach our resorts given government mandated travel restrictions, as well as the demand for our resorts resulting from government mandated safety protocols and health concerns;
the effectiveness of our internal controls and our corporate policies and procedures and the success and timing of the remediation efforts for the material weakness that we identified in our internal control over financial reporting;
changes in personnel and availability of qualified personnel;
environmental uncertainties and risks related to adverse weather conditions and natural disasters;
outbreak of widespread contagious diseases other than COVID-19;
dependence on third parties to provide Internet, telecommunications and network connectivity to our data centers;
the volatility of the market price and liquidity of our ordinary shares and other of our securities; and
the increasingly competitive environment in which we operate.
 
While forward-looking statements reflect our good faith beliefs, they are not guarantees of future performance. The Company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions or factors, new information, data or methods, future events or other changes after the date of this quarterly report, except as required by applicable law. You should not place undue reliance on any forward-looking statements, which are based only on information currently available to us (or to third parties making the forward-looking statements).
Overview
 Playa is a leading owner, operator and developer of all-inclusive resorts in prime beachfront locations in popular vacation destinations in Mexico and the Caribbean. As of March 31, 2021, Playa owned and/or managed a total portfolio consisting of 22 resorts (8,366 rooms) located in Mexico, Jamaica, and the Dominican Republic. In Mexico, Playa owns and manages Hyatt Zilara Cancún, Hyatt Ziva Cancún, Panama Jack Resorts Cancún, Panama Jack Resorts Playa del Carmen, Hilton Playa del Carmen All-Inclusive Resort, Hyatt Ziva Puerto Vallarta, Hyatt Ziva Los Cabos and Capri Resort. In Jamaica, Playa owns and manages Hyatt Zilara Rose Hall, Hyatt Ziva Rose Hall, Hilton Rose Hall Resort & Spa, Jewel Grande Montego Bay Resort & Spa, and Jewel Paradise Cove Beach Resort & Spa. In the Dominican Republic, Playa owns and manages the Hilton La Romana All-Inclusive Family Resort, the Hilton La Romana All-Inclusive Adult Resort, Hyatt Zilara Cap Cana and Hyatt Ziva Cap Cana. Playa owns two resorts in the Dominican Republic that are managed by a third-party and manages three resorts on behalf of third-party owners. Playa leverages years of all-inclusive resort operating expertise and relationships with globally recognized hospitality brands to provide a best in class experience and exceptional value to our guests, while building a direct relationship to improve customer acquisition cost and drive repeat business.
For the three months ended March 31, 2021, during which time we had severely reduced occupancy as a result of the COVID-19 pandemic, we generated a net loss of $69.7 million, total revenue of $77.7 million, Net Package RevPAR of $91.40 and Adjusted EBITDA of $(2.5) million. For the three months ended March 31, 2020, we generated a net loss of $22.6 million, total revenue of $177.2 million, Net Package RevPAR of $197.55 and Adjusted EBITDA of $50.3 million.
Impact of COVID-19 Pandemic
The COVID-19 pandemic and the public health measures that have been undertaken in response have had a significant adverse impact on the global economy, the travel and hospitality industries and our business starting in the first quarter of 2020. The effects of the COVID-19 pandemic, including related government restrictions, border closings, quarantines, “shelter-in-place” orders and “social distancing,” have significantly disrupted global leisure travel, and have adversely impacted global commercial activity, contributing to worldwide economic contraction and increased unemployment. We expect that the continuing economic fallout will create headwinds for leisure travel even after the current government restrictions are lifted.
Due to the spread of the COVID-19 pandemic and the associated restrictions placed on international travel, we temporarily suspended operations at all of our resorts in late March 2020 and subsequently began reopening our resorts on July 1, 2020. As of March 31, 2021, all of our resorts had reopened with the exception of the Capri Resort. Our resorts account for all of our revenue. The suspension of operations at our resorts, and the severely reduced occupancy at the resorts that have reopened, has had a significant
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adverse effect on our liquidity. As of March 31, 2021, we had $200.4 million of available cash, excluding $25.9 million of restricted cash. For discussion of the measures that were previously taken to improve our liquidity during fiscal year 2020, please refer to our Annual Report on Form 10-K filed with the SEC on March 4, 2021. We have taken the following measures during the 2021 fiscal year to further mitigate the impact of the effects of the COVID-19 pandemic on our liquidity position:
raised $138.0 million, net of underwriting discounts, of additional capital in January 2021 through an underwritten public equity offering at $5.00 per share;
paid down the outstanding balance under our Revolving Credit Facility in February 2021 and also amended and extended our existing facility, further extending the covenant waiver period were we to draw the credit line over 35%;
sold the Dreams Puerto Aventuras in February 2021 for a total cash consideration of $34.5 million; and
entered into an agreement to sell the Capri Resort in March 2021 for a total cash consideration of $55.0 million.
We cannot predict when the effects of the pandemic will subside, and thus we cannot predict whether our resorts will be permitted to remain open or when our business will return to normalized or even to break-even levels. There also can be no guarantee that when the current effects of the pandemic subside that there will not be resurgences of the virus or its variants or that the demand for lodging, and consumer confidence in travel generally, will recover as quickly as other industries. The longer and more severe the pandemic, and the actual occurrence or even the possibility of repeat or cyclical outbreaks of the virus beyond the one currently being experienced, the greater the material adverse effect the pandemic will have on our business, results of operations, cash flows, financial condition, access to credit markets and ability to service our indebtedness.

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Our Portfolio of Resorts
As of March 31, 2021, the following table presents an overview of our resorts and is organized by our four geographic business segments: the Yucatán Peninsula, the Pacific Coast, the Dominican Republic and Jamaica.
Name of Resort 
Location 
Brand and Type 
Operator 
Year Built; Significant RenovationsRooms
Owned Resorts
Yucatán Peninsula    
Hyatt Ziva CancúnCancún, MexicoHyatt Ziva (all ages)Playa1975; 1980; 1986; 2002; 2015547
Hyatt Zilara CancúnCancún, MexicoHyatt Zilara (adults-only)Playa2006; 2009; 2013; 2017310
Panama Jack Resorts CancúnCancún, MexicoPanama Jack (all ages)Playa1985; 2009; 2017458
Hilton Playa del Carmen All-Inclusive ResortPlaya del Carmen, MexicoHilton (adults-only)Playa2002; 2009; 2019524
Panama Jack Resorts Playa del CarmenPlaya del Carmen, MexicoPanama Jack (all ages)Playa1996; 2006; 2012; 2017287
Capri Resort (1)
Riviera Maya, MexicoSecrets (adults-only)Playa2003291
Pacific Coast    
Hyatt Ziva Los CabosCabo San Lucas, MexicoHyatt Ziva (all ages)Playa2007; 2009; 2015591
Hyatt Ziva Puerto VallartaPuerto Vallarta, MexicoHyatt Ziva (all ages)Playa1969; 1990; 2002; 2009; 2014; 2017335
Dominican Republic    
Hilton La Romana All-Inclusive ResortLa Romana, Dominican RepublicHilton (adults-only)Playa1997; 2008; 2019356
Hilton La Romana All-Inclusive ResortLa Romana, Dominican RepublicHilton (all ages)Playa1997; 2008; 2019418
Dreams Palm BeachPunta Cana, Dominican RepublicDreams (all ages)AMResorts1994; 2008500
Dreams Punta CanaPunta Cana, Dominican RepublicDreams (all ages)AMResorts2004620
Hyatt Ziva Cap CanaCap Cana, Dominican RepublicHyatt Ziva (all ages)Playa2019375
Hyatt Zilara Cap CanaCap Cana, Dominican RepublicHyatt Zilara (adults-only)Playa2019375
Jamaica
Hyatt Ziva Rose HallMontego Bay, JamaicaHyatt Ziva (all ages)Playa2000; 2014; 2017276
Hyatt Zilara Rose HallMontego Bay, JamaicaHyatt Zilara (adults-only)Playa2000; 2014; 2017344
Hilton Rose Hall Resort & SpaMontego Bay, JamaicaHilton (all ages)Playa1974; 2008; 2017495
Jewel Paradise Cove Beach Resort & SpaRunaway Bay, JamaicaJewel (adults-only)Playa2013225
Jewel Grande Montego Bay Resort & Spa (2)
Montego Bay, JamaicaJewel (all ages)Playa2016; 201788
Total Rooms Owned7,415
Managed Resorts
Sanctuary Cap Cana (3)
Punta Cana, Dominican RepublicSanctuary (adults-only)Playa2008; 2015; 2018324
Jewel Grande Montego Bay Resort & Spa (2)
Montego Bay, JamaicaJewel (condo-hotel)Playa2016; 2017129
The Yucatán Resort Playa del Carmen (4)
Playa del Carmen, MexicoTapestry Collection by Hilton (adults-only)Playa201260
Hyatt Ziva Riviera Cancún (5)
Riviera Maya, MexicoHyatt Ziva (all ages)Playa2008, 2021438
Total Rooms Operated951
Total Rooms Owned and Operated  8,366
________
(1) Following the termination of the management agreement with AMResorts in October 2020, this resort has been temporarily closed. On March 31, 2021, we entered into an agreement to sell this resort and expect to close the transaction in the second quarter of 2021.
(2) We acquired an 88-unit tower and spa as part of the business combination with Sagicor. Additionally, we manage the majority of the units within the remaining two condo-hotel towers owned by Sagicor that comprise the Jewel Grande Montego Bay Resort & Spa.
(3) Owned by a third party.
(4) We entered into a management agreement to operate this resort during the first quarter of 2021. The resort is currently closed for renovations but is expected to open in the second quarter of 2021.
(5) We entered into a management agreement to operate this resort during the first quarter of 2021. The resort is currently closed for renovations but is expected to open in the third quarter of 2021.


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Results of Operations
Three Months Ended March 31, 2021 and 2020
The following table summarizes our results of operations on a consolidated basis for the three months ended March 31, 2021 and 2020 ($ in thousands):
Three Months Ended March 31,Increase / Decrease
20212020Change% Change
Revenue
Package$63,894 $153,055 $(89,161)(58.3)%
Non-package12,995 22,578 (9,583)(42.4)%
Management fees344 645 (301)(46.7)%
Cost reimbursements513 950 (437)(46.0)%
Total revenue77,746 177,228 (99,482)(56.1)%
Direct and selling, general and administrative expenses
Direct60,221 97,898 (37,677)(38.5)%
Selling, general and administrative24,668 33,832 (9,164)(27.1)%
Depreciation and amortization20,883 24,959 (4,076)(16.3)%
Reimbursed costs513 950 (437)(46.0)%
Impairment loss24,011 16,173 7,838 48.5 %
Loss on sale of assets273 — 273 100.0 %
Direct and selling, general and administrative expenses130,569 173,812 (43,243)(24.9)%
Operating (loss) income(52,823)3,416 (56,239)(1,646.3)%
Interest expense(18,167)(20,955)2,788 (13.3)%
Other expense(706)(3,906)3,200 (81.9)%
Net loss before tax(71,696)(21,445)(50,251)234.3 %
Income tax benefit (provision)1,951 (1,111)3,062 (275.6)%
Net loss$(69,745)$(22,556)$(47,189)209.2 %
The tables below set forth information for our total portfolio and our comparable portfolio with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Management Fee Revenue, Total Net Revenue, Adjusted EBITDA and Adjusted EBITDA Margin. For a description of these operating metrics and non-U.S. GAAP measures, see “Key Indicators of Financial and Operating Performance” below. For discussion of Adjusted EBITDA and reconciliation to the most comparable U.S. GAAP financial measures, see “Key Indicators of Financial and Operating Performance” and “Non-U.S. GAAP Financial Measures” below.
Our comparable portfolio for the three months ended March 31, 2021 excludes the following resorts: Dreams Puerto Aventuras, which was sold in February 2021 and Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark, which were sold in May 2020.
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Total Portfolio
Three Months Ended March 31,Increase / Decrease
20212020Change % Change
Occupancy31.6 %66.6 %(35.0)pts(52.6)%
Net Package ADR$288.88 $296.68 $(7.80)(2.6)%
Net Package RevPAR$91.40 $197.55 $(106.15)(53.7)%
($ in thousands)
Net Package Revenue$62,083 $148,096 $(86,013)(58.1)%
Net Non-package Revenue12,869 22,423 (9,554)(42.6)%
Management Fee Revenue344 645 (301)(46.7)%
Total Net Revenue75,296 171,164 (95,868)(56.0)%
Adjusted EBITDA$(2,505)$50,343 $(52,848)(105.0)%
Adjusted EBITDA Margin(3.3)%29.4 %(32.7)pts(111.2)%
    
Comparable Portfolio
Three Months Ended March 31,Increase / Decrease
20212020Change % Change
Occupancy31.6 %65.8 %(34.2)pts(52.0)%
Net Package ADR$291.49 $303.16 $(11.67)(3.8)%
Net Package RevPAR$92.06 $199.38 $(107.32)(53.8)%
($ in thousands)
Net Package Revenue$61,435 $134,535 $(73,100)(54.3)%
Net Non-package Revenue12,311 20,322 (8,011)(39.4)%
Management Fee Revenue344 645 (301)(46.7)%
Total Net Revenue74,090 155,502 (81,412)(52.4)%
Adjusted EBITDA$(2,875)$45,129 $(48,004)(106.4)%
Adjusted EBITDA Margin(3.9)%29.0 %(32.9)pts(113.4)%

Total Revenue and Total Net Revenue

Our total revenue for the three months ended March 31, 2021 decreased $99.5 million, or 56.1%, compared to the three months ended March 31, 2020. Our Total Net Revenue for the three months ended March 31, 2021 decreased $95.9 million, or 56.0%, compared to the three months ended March 31, 2020. These decreases are due to reduced occupancy at all our resorts during the first quarter as a result of the COVID-19 pandemic. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
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The following table shows a reconciliation of comparable Net Package Revenue, Net Non-package Revenue and Management Fee Revenue to total revenue for the three months ended March 31, 2021 and 2020 ($ in thousands):
Three Months Ended March 31,Increase/Decrease
20212020Change % Change
Net Package Revenue
Comparable Net Package Revenue$61,435 $134,535 $(73,100)(54.3)%
Non-comparable Net Package Revenue648 13,561 (12,913)(95.2)%
Net Package Revenue62,083 148,096 (86,013)(58.1)%
Net Non-package Revenue
Comparable Net Non-package Revenue12,311 20,322 (8,011)(39.4)%
Non-comparable Net Non-package Revenue558 2,101 (1,543)(73.4)%
Net Non-package Revenue12,869 22,423 (9,554)(42.6)%
Management Fee Revenue
Comparable Management Fee Revenue344 645 (301)(46.7)%
Non-comparable Management Fee Revenue— — — — %
Management Fee Revenue344 645 (301)(46.7)%
Total Net Revenue
Comparable Total Net Revenue74,090 155,502 (81,412)(52.4)%
Non-comparable Total Net Revenue1,206 15,662 (14,456)(92.3)%
Total Net Revenue75,296 171,164 (95,868)(56.0)%
Compulsory tips1,937 5,114 (3,177)(62.1)%
Cost Reimbursements513 950 (437)(46.0)%
Total revenue$77,746 $177,228 $(99,482)(56.1)%

Comparable Total Net Revenue
Our Comparable Total Net Revenue for the three months ended March 31, 2021 decreased $81.4 million, or 52.4%, compared to the three months ended March 31, 2020. These decreases are due to reduced occupancy at all of our resorts during the first quarter as a result of the COVID-19 pandemic. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.

Direct Expenses
The following table shows a reconciliation of our direct expenses to Net Direct Expenses for the three months ended March 31, 2021 and 2020 ($ in thousands):
Three Months Ended March 31,Increase/Decrease
20212020Change % Change
Direct expenses$60,221 $97,898 $(37,677)(38.5)%
Less: compulsory tips1,937 5,114 (3,177)(62.1)%
Net Direct Expenses$58,284 $92,784 $(34,500)(37.2)%
Our direct expenses include resort expenses, such as food and beverage, salaries and wages, utilities and other ongoing operational expenses. Our Net Direct Expenses were $58.3 million, or 77.4% of Total Net Revenue, for the three months ended March 31, 2021 and $92.8 million, or 54.2% of Total Net Revenue, for the three months ended March 31, 2020.
Net Direct Expenses for the three months ended March 31, 2021 decreased $34.5 million, or 37.2%, compared to the three months ended March 31, 2020. Net Direct Expenses at our comparable properties decreased $28.2 million, or 33.5%, compared to the three months ended March 31, 2020. Net Direct Expenses decreases are due to reduced occupancy at all of our resorts during the first
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quarter and cost cutting measures taken in response to the COVID-19 pandemic. Direct operating expenses fluctuate based on various factors, including changes in occupancy, labor costs, utilities, repair and maintenance costs and license and property taxes. Management fees and franchise fees, which are computed as a percentage of revenue, increase or decrease as a result of changes in revenues.
Net Direct Expenses consists of the following ($ in thousands):
Total Portfolio
Three Months Ended March 31,Increase/Decrease
20212020Change % Change
Food and beverages$10,295 $20,890 $(10,595)(50.7)%
Salaries and wages25,037 37,615 (12,578)(33.4)%
Repairs and maintenance2,940 4,183 (1,243)(29.7)%
Utilities and sewerage7,364 9,663 (2,299)(23.8)%
Licenses and property taxes805 799 0.8 %
Incentive and management fees146 1,680 (1,534)(91.3)%
Franchise / license fees4,249 7,008 (2,759)(39.4)%
Transportation and travel expenses923 1,375 (452)(32.9)%
Laundry and cleaning expenses879 1,205 (326)(27.1)%
Property and equipment rental expense175 833 (658)(79.0)%
Entertainment expenses and decoration903 2,022 (1,119)(55.3)%
Office supplies168 250 (82)(32.8)%
Other operational expenses4,400 5,261 (861)(16.4)%
Total Net Direct Expenses$58,284 $92,784 $(34,500)(37.2)%
Comparable Portfolio
Three Months Ended March 31,Increase/Decrease
20212020Change % Change
Food and beverages$10,172 $18,622 $(8,450)(45.4)%
Salaries and wages23,536 34,601 (11,065)(32.0)%
Repairs and maintenance2,895 3,514 (619)(17.6)%
Utilities and sewerage7,296 8,670 (1,374)(15.8)%
Licenses and property taxes796 755 41 5.4 %
Incentive and management fees104 1,403 (1,299)(92.6)%
Franchise / license fees4,249 7,016 (2,767)(39.4)%
Transportation and travel expenses906 1,273 (367)(28.8)%
Laundry and cleaning expenses872 1,018 (146)(14.3)%
Property and equipment rental expense166 781 (615)(78.7)%
Entertainment expenses and decoration884 1,825 (941)(51.6)%
Office supplies167 233 (66)(28.3)%
Other operational expenses4,084 4,646 (562)(12.1)%
Total Net Direct Expenses$56,127 $84,357 $(28,230)(33.5)%

    
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Selling, General and Administrative Expenses
Our selling, general and administrative expenses for the three months ended March 31, 2021 decreased $9.2 million, or 27.1%, compared to the three months ended March 31, 2020. These decreases were driven by reduced occupancy at all our resorts during the first quarter and cost cutting measures taken in response to the COVID-19 pandemic. These closures and cost cutting measures drove a $5.0 million decrease in advertising and commissions, $1.2 million decrease in professional fees, and $1.1 million decrease in corporate personnel costs. Our non-comparable properties sold in 2020 and 2021 contributed to an additional $0.7 million decrease in selling, general and administrative expenses.
Depreciation and Amortization Expense
Our depreciation and amortization expense for the three months ended March 31, 2021 decreased $4.1 million, or 16.3%, compared to the three months ended March 31, 2020. The decrease was due to $2.2 million of accelerated depreciation incurred in 2020 related to renovation projects at the Hilton Playa del Carmen All-Inclusive Resort and a $2.2 million decrease due to the sales of the Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark in May 2020 and the Dreams Puerto Aventuras in February 2021.
Impairment Loss
Our impairment loss for the three months ended March 31, 2021 increased $7.8 million, or 48.5%, compared to the three months ended March 31, 2020. The increase was driven by $24.0 million of property and equipment impairment recognized upon classification of the Capri Resort as held for sale in March 2021, as the carrying value exceeded the sale price of the assets under the sales agreement. For further details see Note 4 to our Condensed Consolidated Financial Statements. The increase was partially offset by $16.2 million in goodwill impairment losses on the Jewel Runaway Bay Beach Resort & Waterpark, Jewel Dunn’s River Beach Resort & Spa and Jewel Paradise Cove Beach Resort & Spa reporting units that were only recognized during the three months ended March 31, 2020. The impairment losses in 2020 were due to the decrease in forecasted future cash flows from the temporary suspension of operations from COVID-19.
Interest Expense
Our interest expense for the three months ended March 31, 2021 decreased $2.8 million, or 13.3%, compared to the three months ended March 31, 2020. The decrease in interest expense was primarily driven by a $9.0 million decrease due to the change in fair value of our interest rate swaps. In March 2019, we adopted hedge accounting and designated our interest rate swaps as cash flow hedges, which required changes in fair value to be recorded through other comprehensive loss. Starting in March 2020, as our cash flow hedges were deemed ineffective due to the decline in interest rates, we recognized all changes in fair value of our interest rate swaps through interest expense. These decreases were partially offset by additional interest expense from the Additional Senior Secured Credit Facility and Property Loan Agreement executed on June 12, 2020 by $2.2 million and $2.5 million, respectively.
Cash interest paid increased to $18.9 million for the three months ended March 31, 2021 as compared to the three months ended March 31, 2020, representing a $4.8 million, or 33.9%, increase over the period. Cash interest paid increased due to the Additional Senior Secured Credit Facility and Property Loan Agreement executed on June 12, 2020 by $2.1 million and $1.7 million, respectively.
Income Tax Benefit
For the three months ended March 31, 2021, our income tax benefit was $2.0 million, compared to a $1.1 million income tax provision for the three months ended March 31, 2020. See further details in Note 5 to our Condensed Consolidated Financial Statements.
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Key Indicators of Financial and Operating Performance
We use a variety of financial and other information to monitor the financial and operating performance of our business. Some of this is financial information prepared in accordance with U.S. GAAP, while other information, though financial in nature, is not prepared in accordance with U.S. GAAP. For reconciliations of non-U.S. GAAP financial measures to the most comparable U.S. GAAP financial measure, see “Non-U.S. GAAP Financial Measures.” Our management also uses other information that is not financial in nature, including statistical information and comparative data that are commonly used within the lodging industry to evaluate the financial and operating performance of our portfolio. Our management uses this information to measure the performance of our segments and consolidated portfolio. We use this information for planning and monitoring our business, as well as in determining management and employee compensation. These key indicators include:
Net Package Revenue
Net Non-package Revenue
Owned Net Revenue
Management Fee Revenue
Total Net Revenue
Occupancy
Net Package ADR
Net Package RevPAR
Adjusted EBITDA
Adjusted EBITDA Margin
Owned Resort EBITDA
Owned Resort EBITDA Margin
Comparable Non-U.S. GAAP Measures
Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Management Fee Revenue, Cost Reimbursements, Total Net Revenue and Net Direct Expenses
“Net Package Revenue” is derived from the sale of all-inclusive packages, which include room accommodations, food and beverage services and entertainment activities, net of compulsory tips paid to employees. Government mandated compulsory tips in the Dominican Republic are not included in this adjustment, as they are already excluded from revenue. Revenue is recognized, net of discounts and rebates, when the rooms are occupied and/or the relevant services have been rendered. Advance deposits received from guests are deferred and included in trade and other payables until the rooms are occupied and/or the relevant services have been rendered, at which point the revenue is recognized.
“Net Non-package Revenue” represents all other revenues earned from the operations of our resorts, other than Net Package Revenue, net of compulsory tips paid to employees. Government mandated compulsory tips in the Dominican Republic are not included in this adjustment, as they are already excluded from revenue. Net Non-package Revenue includes revenue associated with guests' purchases of upgrades, premium services and amenities, such as premium rooms, dining experiences, wines and spirits and spa packages, which are not included in the all-inclusive package. Revenue not included in a guest’s all-inclusive package is recognized when the goods are consumed.
“Owned Net Revenue” represents Net Package Revenue and Net Non-package Revenue. Owned Net Revenue represents a key indicator to assess the overall performance of our business and analyze trends, such as consumer demand, brand preference and competition. In analyzing our Owned Net Revenues, our management differentiates between Net Package Revenue and Net Non-package Revenue. Guests at our resorts purchase packages at stated rates, which include room accommodations, food and beverage services and entertainment activities, in contrast to other lodging business models, which typically only include the room accommodations in the stated rate. The amenities at all-inclusive resorts typically include a variety of buffet and á la carte restaurants, bars, activities, and shows and entertainment throughout the day.
“Management Fee Revenue” is derived from fees earned for managing resorts owned by third-parties. The fees earned are typically composed of a base fee, which is computed as a percentage of revenue, and an incentive fee, which is computed as a percentage of profitability. Management Fee Revenue had a minor contribution to our operating results for the three months ended
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March 31, 2021 and 2020, but we expect Management Fee Revenue to be a more relevant indicator to assess the overall performance of our business in the future as we enter into more management contracts.
“Total Net Revenue” represents Net Package Revenue, Net Non-package Revenue and Management Fee Revenue. “Cost Reimbursements” is excluded from Total Net Revenue as it is not considered a key indicator of financial and operating performance. Cost Reimbursements is derived from the reimbursement of certain costs incurred by Playa on behalf of resorts managed by Playa and owned by third parties. This revenue is fully offset by reimbursable costs and has no net impact on operating (loss) income or net loss.
“Net Direct Expenses” represents direct expenses, net of compulsory tips paid to employees.
Occupancy
“Occupancy” represents the total number of rooms sold for a period divided by the total number of rooms available during such period. The total number of rooms available excludes any rooms considered “Out of Order” due to renovation or a temporary problem rendering them inadequate for occupancy for an extended period of time. Occupancy is a useful measure of the utilization of a resort’s total available capacity and can be used to gauge demand at a specific resort or group of properties during a given period. Occupancy levels also enable us to optimize Net Package ADR by increasing or decreasing the stated rate for our all-inclusive packages as demand for a resort increases or decreases.
Net Package ADR
“Net Package ADR” represents total Net Package Revenue for a period divided by the total number of rooms sold during such period. Net Package ADR trends and patterns provide useful information concerning the pricing environment and the nature of the guest base of our portfolio or comparable portfolio, as applicable. Net Package ADR is a commonly used performance measure in the all-inclusive segment of the lodging industry and is commonly used to assess the stated rates that guests are willing to pay through various distribution channels.
Net Package RevPAR
“Net Package RevPAR” is the product of Net Package ADR and the average daily occupancy percentage. Net Package RevPAR does not reflect the impact of non-package revenue. Although Net Package RevPAR does not include this additional revenue, it generally is considered the key performance measure in the all-inclusive segment of the lodging industry to identify trend information with respect to net room revenue produced by our portfolio or comparable portfolio, as applicable, and to evaluate operating performance on a consolidated basis or a regional basis, as applicable.
EBITDA, Adjusted EBITDA, Adjusted EBITDA Margin, Owned Resort EBITDA, and Owned Resort EBITDA Margin
We define EBITDA, a non-U.S. GAAP financial measure, as net income or loss, determined in accordance with U.S. GAAP, for the period presented, before interest expense, income tax and depreciation and amortization expense. We define Adjusted EBITDA, a non-U.S. GAAP financial measure, as EBITDA further adjusted to exclude the following items:
Other income or expense
Pre-opening expense
Transaction expenses
Severance expense
Other tax expense
Gain on property damage insurance proceeds
Share-based compensation
Loss on extinguishment of debt
Other items, which may include but are not limited to the following: management contract termination fees; gains or losses from legal settlements; repairs from hurricanes and tropical storms and impairment losses.
We include the non-service cost components of net periodic pension cost or benefit recorded within other income or expense in the Condensed Consolidated Statements of Operations in calculating Adjusted EBITDA as they are considered part of our ongoing resort operations.
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“Adjusted EBITDA Margin” represents Adjusted EBITDA as a percentage of Total Net Revenue.
“Owned Resort EBITDA” represents Adjusted EBITDA before corporate expenses and Management Fee Revenue.
“Owned Resort EBITDA Margin” represents Owned Resort EBITDA as a percentage of Owned Net Revenue.
Usefulness and Limitation of Non-U.S. GAAP Measures
We believe that each of Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Total Net Revenue, Net Package ADR, Net Package RevPAR and Net Direct Expenses are useful to investors as they reflect our operating results by excluding compulsory tips. These tips have a margin of zero and do not represent our operating results.
We also believe that Adjusted EBITDA is useful to investors for two principal reasons. First, we believe Adjusted EBITDA assists investors in comparing our performance over various reporting periods on a consistent basis by removing from our operating results the impact of items that do not reflect our core operating performance. For example, changes in foreign exchange rates (which are the principal driver of changes in other income or expense), and expenses related to capital raising, strategic initiatives and other corporate initiatives, such as expansion into new markets (which are the principal drivers of changes in transaction expenses), are not indicative of the operating performance of our resorts. The other adjustments included in our definition of Adjusted EBITDA relate to items that occur infrequently and therefore would obstruct the comparability of our operating results over reporting periods. For example, revenue from insurance policies, other than business interruption insurance policies, is infrequent in nature, and we believe excluding these expense and revenue items permits investors to better evaluate the core operating performance of our resorts over time. We believe Adjusted EBITDA Margin provides our investors a useful measurement of operating profitability for the same reasons we find Adjusted EBITDA useful.
The second principal reason that we believe Adjusted EBITDA is useful to investors is that it is considered a key performance indicator by our board of directors (our “Board”) and management. In addition, the compensation committee of our Board determines the annual variable compensation for certain members of our management based, in part, on consolidated Adjusted EBITDA. We believe that Adjusted EBITDA is useful to investors because it provides investors with information utilized by our Board and management to assess our performance and may (subject to the limitations described below) enable investors to compare the performance of our portfolio to our competitors.
Our non-U.S. GAAP financial measures are not substitutes for revenue, net income or any other measure determined in accordance with U.S. GAAP. There are limitations to the utility of non-U.S. GAAP financial measures, such as Adjusted EBITDA. For example, other companies in our industry may define Adjusted EBITDA differently than we do. As a result, it may be difficult to use Adjusted EBITDA or similarly named non-U.S. GAAP financial measures that other companies publish to compare the performance of those companies to our performance. Because of these limitations, our non-U.S. GAAP financial measures should not be considered as a measure of the income or loss generated by our business or discretionary cash available for investment in our business, and investors should carefully consider our U.S. GAAP results presented.
For a reconciliation of EBITDA, Adjusted EBITDA and Owned Resort EBITDA to net income as computed under U.S. GAAP, see “Non-U.S. GAAP Financial Measures.”
Comparable Non-U.S. GAAP Measures
We believe that presenting Adjusted EBITDA, Total Net Revenue, Net Package Revenue, Net Non-package Revenue and Net Direct Expenses on a comparable basis is useful to investors because these measures include only the results of resorts owned and in operation for the entirety of the periods presented and thereby eliminate disparities in results due to the acquisition or disposition of resorts or the impact of resort closures or re-openings in connection with redevelopment or renovation projects. As a result, we believe these measures provide more consistent metrics for comparing the performance of our operating resorts. We calculate comparable Adjusted EBITDA, comparable Total Net Revenue, comparable Net Package Revenue and comparable Net Non-package Revenue as the total amount of each respective measure less amounts attributable to non-comparable resorts, by which we mean resorts that were not owned or in operation during some or all of the relevant reporting period.
Our comparable resorts for the three months ended March 31, 2021 excludes the following resorts: Dreams Puerto Aventuras, which was sold in February 2021, and Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark which were sold in May 2020.
A reconciliation of net income as computed under U.S. GAAP to comparable Adjusted EBITDA is presented in “Non-U.S. GAAP Financial Measures,” below. For a reconciliation of Comparable Net Package Revenue, Comparable Net Non-package
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Revenue, Comparable Management Fee Revenue and Comparable Total Net Revenue to total revenue as computed under U.S. GAAP, see “Results of Operations.”
Segment Results
Three Months Ended March 31, 2021 and 2020
We evaluate our business segment operating performance using segment Owned Net Revenue and segment Owned Resort EBITDA. The following tables summarize segment Owned Net Revenue and segment Owned Resort EBITDA for the three months ended March 31, 2021 and 2020 ($ in thousands):
Three Months Ended March 31,Increase / Decrease
20212020Change% Change
Owned Net Revenue
Yucatán Peninsula$33,603 $62,317 $(28,714)(46.1)%
Pacific Coast8,621 21,155 (12,534)(59.2)%
Dominican Republic20,881 35,596 (14,715)(41.3)%
Jamaica11,722 51,436 (39,714)(77.2)%
Segment Owned Net Revenue74,827 170,504 (95,677)(56.1)%
Other125 15 110 733.3 %
Management fees344 645 (301)(46.7)%
Total Net Revenue$75,296 $171,164 $(95,868)(56.0)%
Three Months Ended March 31,Increase / Decrease
20212020Change% Change
Owned Resort EBITDA
Yucatán Peninsula$7,174 $24,935 $(17,761)(71.2)%
Pacific Coast485 8,872 (8,387)(94.5)%
Dominican Republic1,666 7,789 (6,123)(78.6)%
Jamaica(2,780)19,073 (21,853)(114.6)%
Segment Owned Resort EBITDA6,545 60,669 (54,124)(89.2)%
Other corporate(9,394)(10,971)1,577 (14.4)%
Management fees344 645 (301)(46.7)%
Total Adjusted EBITDA$(2,505)$50,343 $(52,848)(105.0)%
For a reconciliation of segment Owned Net Revenue and segment Owned Resort EBITDA to total revenue and net income, respectively, each as computed under U.S. GAAP, see Note 15 to our Condensed Consolidated Financial Statements.
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Yucatán Peninsula
The following tables set forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Yucatán Peninsula segment for the three months ended March 31, 2021 and 2020 for the total segment portfolio and comparable segment portfolio:
Total Portfolio
Three Months Ended March 31,Increase / Decrease
20212020
Change
% Change 
Occupancy41.8 %74.1 %(32.3)pts(43.6)%
Net Package ADR$290.91 $299.22 $(8.31)(2.8)%
Net Package RevPAR$121.66 $221.58 $(99.92)(45.1)%
($ in thousands)
Net Package Revenue$27,911 $54,886 $(26,975)(49.1)%
Net Non-package Revenue5,692 7,431 (1,739)(23.4)%
Owned Net Revenue33,603 62,317 (28,714)(46.1)%
Owned Resort EBITDA$7,174 $24,935 $(17,761)(71.2)%
Owned Resort EBITDA Margin21.3 %40.0 %(18.7)pts(46.8)%
Comparable Portfolio
Three Months Ended March 31,Increase / Decrease
20212020
Change
% Change 
Occupancy42.2 %73.4 %(31.2)pts(42.5)%
Net Package ADR$296.97 $314.60 $(17.63)(5.6)%
Net Package RevPAR$125.32 $230.99 $(105.67)(45.7)%
($ in thousands)
Net Package Revenue$27,261 $50,806 $(23,545)(46.3)%
Net Non-package Revenue5,230 6,807 (1,577)(23.2)%
Owned Net Revenue32,491 57,613 (25,122)(43.6)%
Owned Resort EBITDA$7,133 $23,927 $(16,794)(70.2)%
Owned Resort EBITDA Margin22.0 %41.5 %(19.5)pts(47.0)%
Segment Comparable Owned Net Revenue. Our Comparable Owned Net Revenue for the three months ended March 31, 2021 decreased $25.1 million, or 43.6%, compared to the three months ended March 31, 2020. These decreases are a result of reduced occupancy at all of our resorts in the first quarter due to the COVID-19 pandemic.
Segment Comparable Owned Resort EBITDA. Our Comparable Owned Resort EBITDA for the three months ended March 31, 2021 decreased $16.8 million, or 70.2%, compared to the three months ended March 31, 2020. These decreases are a result of reduced occupancy at all of our resorts in the first quarter due to the COVID-19 pandemic.
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Pacific Coast
The following tables set forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Pacific Coast segment for the three months ended March 31, 2021 and 2020 for the total segment portfolio:
Three Months Ended March 31,Increase / Decrease
20212020Change% Change
Occupancy28.0 %62.4 %(34.4)pts(55.1)%
Net Package ADR$311.06 $344.28 $(33.22)(9.6)%
Net Package RevPAR$87.20 $214.92 $(127.72)(59.4)%
($ in thousands)
Net Package Revenue$7,268 $18,110 $(10,842)(59.9)%
Net Non-package Revenue1,353 3,045 (1,692)(55.6)%
Owned Net Revenue8,621 21,155 (12,534)(59.2)%
Owned Resort EBITDA$485 $8,872 $(8,387)(94.5)%
Owned Resort EBITDA Margin5.6 %41.9 %(36.3)pts(86.6)%
Segment Owned Net Revenue. Our Owned Net Revenue for the three months ended March 31, 2021 decreased $12.5 million, or 59.2%, compared to the three months ended March 31, 2020. These decreases are a result of reduced occupancy at all of our resorts in the first quarter due to the COVID-19 pandemic. Net Package ADR in the segment was negatively impacted by a significant decrease in MICE (meetings, incentives, conventions and events) room nights compared to the same period in the prior year.
Segment Owned Resort EBITDA. Our Owned Resort EBITDA for the three months ended March 31, 2021 decreased $8.4 million, or 94.5%, compared to the three months ended March 31, 2020. These decreases are a result of reduced occupancy at all of our resorts in the first quarter due to the COVID-19 pandemic.
Dominican Republic
The following table sets forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Dominican Republic segment for the three months ended March 31, 2021 and 2020 for the total segment portfolio:
Total Portfolio
Three Months Ended March 31,Increase / Decrease
20212020Change% Change
Occupancy26.0 %57.3 %(31.3)pts(54.6)%
Net Package ADR$282.27 $227.33 $54.94 24.2 %
Net Package RevPAR$73.33 $130.21 $(56.88)(43.7)%
($ in thousands)
Net Package Revenue$17,449 $31,330 $(13,881)(44.3)%
Net Non-package Revenue3,432 4,266 (834)(19.5)%
Owned Net Revenue20,881 35,596 (14,715)(41.3)%
Owned Resort EBITDA$1,666 $7,789 $(6,123)(78.6)%
Owned Resort EBITDA Margin8.0 %21.9 %(13.9)pts(63.5)%
Segment Net Revenue. Our Owned Net Revenue for the three months ended March 31, 2021 decreased $14.7 million, or 41.3%, compared to the three months ended March 31, 2020. These decreases are a result of reduced occupancy at all of our resorts in the first quarter due to the COVID-19 pandemic. Net Package ADR in the segment was positively impacted by the performance of the Hyatt Ziva and Zilara Cap Cana.
Segment Resort EBITDA. Our Owned Resort EBITDA for the three months ended March 31, 2021 decreased $6.1 million, or 78.6%, compared to the three months ended March 31, 2020. These decreases are a result of reduced occupancy at all of our resorts in the first quarter due to the COVID-19 pandemic.
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Jamaica
The following table sets forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Jamaica segment for the three months ended March 31, 2021 and 2020 for the total segment portfolio and comparable segment portfolio:
Total Portfolio
Three Months Ended March 31,Increase / Decrease
20212020Change% Change
Occupancy26.3 %70.8 %(44.5)pts(62.9)%
Net Package ADR$279.87 $349.22 $(69.35)(19.9)%
Net Package RevPAR$73.57 $247.17 $(173.60)(70.2)%
($ in thousands)
Net Package Revenue$9,455 $43,770 $(34,315)(78.4)%
Net Non-package Revenue2,267 7,666 (5,399)(70.4)%
Owned Net Revenue11,722 51,436 (39,714)(77.2)%
Owned Resort EBITDA$(2,780)$19,073 $(21,853)(114.6)%
Owned Resort EBITDA Margin(23.7)%37.1 %(60.8)pts(163.9)%
Comparable Portfolio    
Three Months Ended March 31,Increase / Decrease
20212020Change% Change
Occupancy26.3 %70.7 %(44.4)pts(62.8)%
Net Package ADR$279.95 $373.25 $(93.30)(25.0)%
Net Package RevPAR$73.59 $263.87 $(190.28)(72.1)%
($ in thousands)
Net Package Revenue$9,457 $34,289 $(24,832)(72.4)%
Net Non-package Revenue2,171 6,189 (4,018)(64.9)%
Owned Net Revenue11,628 40,478 (28,850)(71.3)%
Owned Resort EBITDA$(3,109)$14,867 $(17,976)(120.9)%
Owned Resort EBITDA Margin(26.7)%36.7 %(63.4)pts(172.8)%
Segment Comparable Owned Net Revenue. Our Comparable Owned Net Revenue for the three months ended March 31, 2021 decreased $28.9 million, or 71.3%, compared to the three months ended March 31, 2020. These decreases are a result of reduced occupancy at all of our resorts in the first quarter due to the COVID-19 pandemic. Net Package ADR in the segment was negatively impacted by a higher mix of occupancy at our lower chain scale resorts.
Segment Comparable Owned Resort EBITDA. Our Comparable Owned Resort EBITDA for the three months ended March 31, 2021 decreased $18.0 million, or 120.9%, compared to the three months ended March 31, 2020. These decreases are a result of reduced occupancy at all of our resorts in the first quarter due to the COVID-19 pandemic.
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Non-U.S. GAAP Financial Measures
Reconciliation of Net Loss to Adjusted EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization)
The following is a reconciliation of our U.S. GAAP net loss to EBITDA, Adjusted EBITDA, Owned Resort EBITDA and Comparable Owned Resort EBITDA for the three months ended March 31, 2021 and 2020 ($ in thousands):
Three Months Ended March 31,
20212020
Net loss$(69,745)$(22,556)
Interest expense18,167 20,955 
Income tax (benefit) provision(1,951)1,111 
Depreciation and amortization20,883 24,959 
EBITDA(32,646)24,469 
Other expense (a)
706 3,906 
Share-based compensation3,179 3,223 
Transaction expense (b)
579 586 
Severance expense (c)
1,287 1,198 
Other tax expense (d)
163 237 
Impairment loss (e)
24,011 16,173 
Loss on sale of assets273 — 
Non-service cost components of net periodic pension (cost) benefit (f)
(57)551 
Adjusted EBITDA(2,505)50,343 
Other corporate9,394 10,971 
Management fee income(344)(645)
Owned Resort EBITDA6,545 60,669 
Less: Non-comparable Owned Resort EBITDA370 5,214 
Comparable Owned Resort EBITDA (g)
$6,175 $55,455 
________
(a)    Represents changes in foreign exchange and other miscellaneous expenses or income.
(b)    Represents expenses incurred in connection with corporate initiatives, such as: debt refinancing costs; other capital raising efforts; and strategic initiatives, such as the launch of a new resort or possible expansion into new markets.
(c)    Represents expenses incurred for employee terminations.
(d)    Relates primarily to a Dominican Republic asset/revenue tax, which is an alternative tax to income tax in the Dominican Republic. We eliminate this expense from Adjusted EBITDA because it is substantially similar to the income tax provision or benefit we eliminate from our calculation of EBITDA.
(e)    Represents the property and equipment impairment loss on our Capri Resort recognized as a result of the sale agreement we entered into during the first quarter of 2021 and goodwill impairment losses recognized during the first quarter of 2020 at the Jewel Runaway Bay Beach Resort & Waterpark, Jewel Dunn’s River Beach Resort & Spa and Jewel Paradise Cove Beach Resort & Spa from the decrease in forecasted future cash flows due to COVID-19. Refer to further discussion in Note 4 and Note 14.
(f)    Represents the non-service cost components of net periodic pension (cost) benefit recorded within other expense in the Condensed Consolidated Statement of Operations. We include these for the purposes of calculating Adjusted EBITDA as they are considered part of our ongoing resort operations.
(g)    Comparable resorts for the three months ended March 31, 2021 exclude the following: Dreams Puerto Aventuras, which was sold in February 2021, and Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark which were sold in May 2020.
Seasonality
The seasonality of the lodging industry and the location of our resorts in Mexico and the Caribbean generally result in the greatest demand for our resorts between mid-December and April of each year, yielding higher occupancy levels and package rates during this period. This seasonality in demand has resulted in predictable fluctuations in revenue, results of operations, and liquidity, which are consistently higher during the first quarter of each year than in successive quarters.
However, the COVID-19 pandemic has altered this seasonal trend in 2020 and 2021. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
Inflation
Operators of lodging properties, in general, possess the ability to adjust room rates to reflect the effects of inflation. However, competitive pressures, in addition to the effects of the COVID-19 pandemic, may limit our ability to raise room rates to fully offset inflationary cost increases. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
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Liquidity and Capital Resources
The suspension of operations of all of our resorts, which account for all of our revenue, as a result of the COVID-19 pandemic from late March until July 2020, the phased re-opening thereafter and the severely reduced occupancy we have experienced since, has had a significant adverse effect on our liquidity. See “Impact of COVID-19 Pandemic” above for information regarding the measures we have taken to preserve our available cash.
As of March 31, 2021, we had $200.4 million of available cash, excluding restricted cash, up from $146.9 million as of December 31, 2020. The increase in available cash was primarily attributable to the net cash proceeds from our equity raise of $137.7 million and the sale of the Dreams Puerto Aventuras for $34.3 million, partially offset by cash used in the three months ended March 31, 2021 of $28.2 million, the repayment of our outstanding Revolving Credit Facility balance of $84.7 million, development capital expenditures of $2.2 million and maintenance capital expenditures of $1.3 million.
Our primary short-term cash needs are paying operating expenses, maintaining our resorts, and servicing our outstanding indebtedness. As of March 31, 2021, we had $68.0 million of scheduled contractual obligations remaining in 2021. We have deferred substantially all development, expansion, renovation, repositioning and rebranding projects, with timing subject to the duration of the COVID-19 pandemic and the pace at which our business returns to more normalized levels.
We expect to meet our short-term liquidity requirements generally through our existing cash balances, the sale of non-core assets and, if necessary, equity issuances or short-term borrowings under our Revolving Credit Facility. As of March 31, 2021, we had $85.0 million available on our Revolving Credit Facility, of which $68.0 million does not mature until January 2024. Additionally, in March 2021 we entered into an agreement to sell the Capri Resort for total cash consideration of $55.0 million. The sale is expected to close during the second quarter of 2021, however there is no assurance that we will complete the transaction.
Long-term liquidity needs may include property developments, expansions, renovations, repositioning and rebranding projects, potential acquisitions and the repayment of indebtedness. As of March 31, 2021, our total debt obligations were $1,180.1 million (which represents the principal amounts outstanding under our Revolving Credit Facility, Term Loans, Property Loan and financing lease obligations, excluding $5.3 million of issuance discounts and $9.7 million of unamortized debt issuance costs). We expect to meet our long-term liquidity requirements generally through the sources available for short-term needs, as well as equity or debt issuances or proceeds from the potential disposal of assets.
We are continuing to monitor our liquidity and we may pursue additional sources of liquidity as needed. The availability of additional liquidity options will depend on the economic and financial environment, our credit, our historical and projected financial and operating performance and continued compliance with financial covenants. If operating conditions do not improve, whether as a result of the current pandemic or a resurgence thereof or for other reasons, we may not be able to maintain our current liquidity position or access additional sources of liquidity at acceptable terms or at all.
Financing Strategy
We intend to use other financing sources that may be available to us from time to time, including financing from banks, institutional investors or other lenders, such as bridge loans, letters of credit, joint ventures and other arrangements. Future financings may be unsecured or may be secured by mortgages or other interests in our assets. In addition, we may issue publicly or privately placed debt or equity securities. When possible and desirable, we will seek to replace short-term financing with long-term financing. We may use the proceeds from any financings to refinance existing indebtedness, to finance resort projects or acquisitions or for general working capital or other purposes.
Our indebtedness may be recourse, non-recourse or cross-collateralized and may be fixed rate or variable rate. If the indebtedness is non-recourse, the obligation to repay such indebtedness will generally be limited to the particular resort or resorts pledged to secure such indebtedness. In addition, we may invest in resorts subject to existing loans secured by mortgages or similar liens on the resorts or may refinance resorts acquired on a leveraged basis.
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Cash Flows
The following table summarizes our net cash provided by or used in operating activities, investing activities and financing activities for the periods indicated and should be read in conjunction with our Condensed Consolidated Statements of Cash Flows and accompanying notes thereto ($ in thousands):
Three Months Ended March 31,
20212020
Net cash (used in) provided by operating activities$(26,562)$26,725 
Net cash provided by investing activities$29,622 $2,013 
Net cash provided by financing activities$50,446 $19,941 
Net Cash Provided by or Used in Operating Activities
Our net cash (used in) provided by operating activities is generated primarily from operating loss or income from our resorts. For the three months ended March 31, 2021, our net cash used in operating activities was $26.6 million. For the three months ended March 31, 2020, our net cash provided by operating activities was $26.7 million.
Net loss of $69.7 million for the three months ended March 31, 2021 included significant non-cash income and expenses, including $20.9 million of depreciation and amortization, $24.0 million of impairment losses, $3.2 million of share-based compensation, and a $2.6 million gain on the fair value of our interest rate swaps, offset by changes in our assets and liabilities through the normal course of operations.
Net loss of $22.6 million for the three months ended March 31, 2020 included significant non-cash expenses, including $25.0 million of depreciation and amortization, $16.2 million of goodwill impairment losses, $3.2 million of share based compensation, and a $6.4 million loss on the fair value of our interest rates swaps, offset by changes in our assets and liabilities through the normal course of operations.
Net Cash Provided by or Used in Investing Activities
For the three months ended March 31, 2021, our net cash provided by investing activities was $29.6 million. For the three months ended March 31, 2020, our net cash provided by investing activities was $2.0 million.
Activity for the three months ended March 31, 2021:
Net proceeds from the sale of assets of $34.2 million; and
Purchases of property and equipment of $4.6 million.
Activity for the three months ended March 31, 2020:
Purchases of property and equipment of $6.4 million;
Purchase of intangible assets of $0.1 million; and
Receipt of key money of $8.5 million.
Capital Expenditures
We maintain each of our properties in good repair and condition and in conformity with applicable laws and regulations, franchise and license agreements and management agreements. Capital expenditures made to extend the service life or increase the capacity of our assets, including expenditures for the replacement, improvement or expansion of existing capital assets (i.e., maintenance capital expenditures), differ from ongoing repair and maintenance expense items, which do not in our judgment extend the service life or increase the capacity of assets and are charged to expense as incurred. We have approval rights over capital expenditures made by our third-party manager as part of the annual budget process for each property they manage. From time to time, certain of our resorts may be undergoing renovations as a result of our decision to upgrade portions of the resorts, such as guestrooms, public space, meeting space, gyms, spas and/or restaurants, in order to better compete with other resorts in our markets. Due to the impacts of the COVID-19 pandemic on our liquidity, we deferred all non-critical capital expenditures for the remainder of the year.

41


Net Cash Used in and Provided by Financing Activities
Our net cash provided by financing activities was $50.4 million for the three months ended March 31, 2021 compared to $19.9 million of cash provided by financing activities for the three months ended March 31, 2020.
Activity for the three months ended March 31, 2021:
Net proceeds from our equity issuance of $137.7 million;
Principal payments on our Term Loan of $2.5 million; and
Repayments on our Revolving Credit Facility of $84.7 million.
Activity for the three months ended March 31, 2020:
Principal payments on our Term Loan of $2.5 million;
Proceeds from borrowings on revolving credit facility of $40.0 million;
Repayment from borrowings on revolving credit facility of $15.0 million; and
Repurchases of ordinary shares of $2.5 million.
Senior Secured Credit Facility
Playa Resorts Holding B.V., a subsidiary of ours, holds a senior secured credit facility (the “Senior Secured Credit Facility”) pursuant to the Existing Credit Agreement, which consists of a term loan facility which is scheduled to mature on April 27, 2024 (“Term Loan”) and a revolving credit facility a portion of which is scheduled to mature on April 27, 2022 and a portion of which is scheduled to mature on January 27, 2024 (“Revolving Credit Facility”). The Term Loan bears interest at a rate per annum equal to LIBOR plus 2.75% (where the applicable LIBOR rate has a 1.0% floor). The Revolving Credit Facility bears interest at LIBOR plus 3.00% with respect to the portion maturing in April 2022, and LIBOR plus 4.00% with respect to the portion maturing January 2024. We are required to pay a commitment fee ranging from 0.25% to 0.5% per annum on the average daily undrawn balance of the Revolving Credit Facility.
The obligations under the Senior Secured Credit Facility are guaranteed by (a) substantially all of our material subsidiaries, subject to certain exceptions and (b) the Company on a limited recourse basis, with such guaranty being collateralized by a lien on our ordinary shares.
The obligations are further collateralized by, among other things, a lien on (i) all resorts located in Mexico, (ii) certain personal property associated with such resort properties and (iii) pledges of equity interests in certain of our subsidiaries that directly or indirectly own equity interests in any resort property or certain management companies.
Additional Credit Facility
On June 12, 2020, we entered into an additional senior secured credit facility with an average interest rate of 9.25% that matures on April 27, 2024 and ranks pari passu with the Existing Credit Agreement (the “Additional Credit Facility”). The Additional Credit Facility consists of the following term loans:
i.$35.0 million term loan at fixed rate of 11.4777% (the “Term A1 Loan”);
ii.$31.0 million term loan at fixed rate of 11.4777% (the “Term A2 Loan”); and
iii.$28.0 million term loan at our option of either a base rate plus a margin of 2.00% or LIBOR plus 3.00% (the “Term A3 Loan”). Term A3 Loan is subject to a 1.0% floor consistent with the Existing Credit Agreement.
We have used and intend to use the proceeds from the Additional Credit Facility for general corporate purposes. The obligations under the Additional Credit Facility are collateralized in a manner that is substantially identical to the Existing Credit Agreement.
Prior to the maturity date, the Additional Credit Facility does not require principal payments, but does include mandatory prepayment requirements for the Term A3 Loan that are consistent with the Existing Credit Agreement. Mandatory prepayments are required for certain asset sales, casualty events and condemnation events that are not reinvested in our business where our total net leverage ratio is above 4.00x. We may not voluntarily prepay any portion of the Additional Credit Facility prior to June 2023 without paying a make-whole premium equal to 100% of the interest that would have otherwise accrued from the date of such payment through June 2022 plus 50% of the interest that otherwise would have accrued from June 2022 to June 2023. Subsequent to June 2023, we may prepay any portion of the Additional Credit Facility without penalty.
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In connection with the Additional Credit Facility, we terminated the remaining $15.0 million of unused capacity of our Revolving Credit Facility under the Existing Credit Agreement. The Additional Credit Facility contains covenants (including a springing financial maintenance covenant) identical to those contained in the Existing Credit Agreement.

Property Loan Agreement
On June 12, 2020, we entered into a property loan agreement in the amount of $110.0 million that has a fixed interest rate of 9.25% and matures on July 1, 2025 (the “Property Loan”). Prior to maturity, the Property Loan does not require principal payments. The Property Loan is collateralized by the mortgages of our Hyatt Ziva and Hyatt Zilara Cap Cana properties located in the Dominican Republic and the Hilton Rose Hall Resort & Spa located in Jamaica (collectively the “Properties”). We intend to use the proceeds of the Property Loan to finance the operation and management of the Properties and for general corporate purposes.
During the term of the Property Loan, we are required to deposit certain cash reserves including reserves for operating expenses, debt service and certain property improvement plan required work. We will continue to fund the reserves until the Properties achieve a debt service coverage ratio of 1.50x for two consecutive calendar quarters. These reserves are presented as restricted cash on our Condensed Consolidated Balance Sheet, which had a balance of $25.9 million as of March 31, 2021.
Contractual Obligations
As of March 31, 2021, there have been no significant changes to our “Contractual Obligations” table in Item 7, “Management's Discussion and Analysis of Financial Condition and Results of Operations” of our Annual Report, other than the change in our debt and related repayment requirements described below.
Our total debt decreased $87.2 million from $1,267.3 million as of December 31, 2020 to $1,180.1 million as of March 31, 2021. This decrease was driven primarily by the repayment of the $84.7 million balance previously outstanding on our Revolving Credit Facility. As a result, we have no balance outstanding on our Revolving Credit Facility as of March 31, 2021.
Additionally, in connection with the terms of the Existing Credit Agreement, we are required to use the net proceeds from the sale of assets to prepay the proportionate balance on our Senior Secured Credit Facility if our net leverage ratio is above 4.00x. In May 2022 and February 2023, we anticipate that we will prepay the net proceeds from the sales of the Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark of $27.6 million and the Dreams Puerto Aventuras of $11.9 million, respectively, which include incremental transaction costs and capital expenditures incurred across our portfolio leading up to the prepayment date.
Off Balance Sheet Arrangements
We had no off balance sheet arrangements for the three months ended March 31, 2021 and 2020.
Critical Accounting Policies and Estimates

Our Condensed Consolidated Financial Statements included herein have been prepared in accordance with U.S. GAAP. The preparation of these financial statements requires management to make estimates and assumptions that affect the reported amounts and related disclosures. A number of our significant accounting policies are critical due to the fact that they require us to exercise a higher degree of judgment and estimation based on assumptions that are inherently uncertain. While we believe our estimates, assumptions and judgments are reasonable, they are based upon information presently available. Actual results may differ significantly from these estimates under different assumptions, judgments or conditions, which could have a material effect on our financial position, results of operations and related disclosures. The impacts of the COVID-19 pandemic have increased uncertainty, which has reduced our ability to use past results to estimate future performance. Accordingly, our estimates and judgments may be subject to greater volatility than has been the case in the past.

We have discussed those estimates that we believe are critical and require the use of complex judgment in their application in our Consolidated Financial Statements included within our Annual Report on Form 10-K for the year ended December 31, 2020, filed with the SEC on March 4, 2021. There have been no material changes to our critical accounting policies or the methodologies or assumptions we apply under them except for those disclosed in Note 2 to our Condensed Consolidated Financial Statements.
Fair Value of Financial Instruments

Our financial instruments consist of cash and cash equivalents, restricted cash, trade and other receivables, accounts receivable from related parties, certain prepayments and other assets, trade and other payables, payables to related parties, derivative financial
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instruments, other liabilities including our pension obligation and debt (excluding the financing lease obligation). See Note 13, “Fair value of financial instruments,” to our Condensed Consolidated Financial Statements for more information.
Related Party Transactions
See Note 6, “Related party transactions,” to our Condensed Consolidated Financial Statements for information on these transactions.
Recent Accounting Pronouncements
See the recent accounting pronouncements in Note 2 to our Condensed Consolidated Financial Statements.
Item 3.    Quantitative and Qualitative Disclosures About Market Risk.
In the normal course of operations, we are exposed to interest rate risk and foreign currency risk which may impact future income and cash flows.
Interest Rate Risk
The risk from market interest rate fluctuations mainly affects long-term debt bearing interest at a variable interest rate. We currently use an interest rate swap (see Note 12 of our Condensed Consolidated Financial Statements) to manage exposure to this risk. As of March 31, 2021, 17% of our outstanding indebtedness bore interest at floating rates and 83% bore interest at fixed rates. If market rates of interest on our floating rate debt were to increase by 1.0%, the increase in interest expense on our floating rate debt would decrease our future earnings and cash flows by approximately $0.2 million annually, assuming the balance outstanding under our Revolving Credit Facility remained at $0 million. If market rates of interest on our floating rate debt were to decrease by 1.0%, there would be no impact on our floating rate debt or our future earnings and cash flows, assuming the balance outstanding under our Revolving Credit Facility remained at $0 million and the current LIBOR rate on our floating rate debt could not fall below the existing 1.0% LIBOR floor.
Foreign Currency Risk
We are exposed to exchange rate fluctuations because all of our resort investments are based in locations where the local currency is not the U.S. dollar, which is our reporting currency. For the three months ended March 31, 2021 approximately 3.4% of our revenues were denominated in currencies other than the U.S. dollar. As a result, our revenues reported on our Condensed Consolidated Statements of Operations are affected by movements in exchange rates.
Approximately 82.6% of our operating expenses for the three months ended March 31, 2021 were denominated in the local currencies in the countries in which we operate. As a result, our operating expenses reported on our Condensed Consolidated Statements of Operations are affected by movements in exchange rates.
The foreign currencies in which our expenses are primarily denominated are the Mexican Peso, Dominican Peso and the Jamaican Dollar. The effect of an immediate 5% adverse change in foreign exchange rates on Mexican Peso-denominated expenses at March 31, 2021 would have impacted our net income before tax by approximately $1.5 million on a year-to-date basis. The effect of an immediate 5% adverse change in foreign exchange rates on Dominican Peso-denominated expenses at March 31, 2021 would have impacted our net income before tax by approximately $0.8 million on a year-to-date basis. The effect of an immediate 5% adverse change in foreign exchange rates on Jamaican Dollar-denominated expenses at March 31, 2021 would have impacted our net income before tax by approximately $0.7 million on a year-to-date basis.
At this time, we do not have any outstanding derivatives or other financial instruments designed to hedge our foreign currency exchange risk.
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Item 4. Controls and Procedures.

Disclosure Controls and Procedures.

We maintain a set of disclosure controls and procedures (as that term is defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) designed to ensure that information required to be disclosed by us in reports that we file or submit under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms, and that such information is accumulated and communicated to our management, including our Principal Executive Officer and Principal Financial Officer, as appropriate, to allow timely decisions regarding required disclosures. In accordance with Rule 13a-15(b) of the Exchange Act, as of the end of the period covered by this quarterly report, an evaluation was carried out under the supervision and with the participation of our management, including our Principal Executive Officer and Principal Financial Officer, of the effectiveness of our disclosure controls and procedures. Based on that ongoing evaluation, including the remedial actions and the material weakness in internal control over financial reporting described below, our Principal Executive Officer and Principal Financial Officer concluded that our disclosure controls and procedures were not effective as of March 31, 2021.

Changes in Internal Control Over Financial Reporting.

There has been no change in our internal control over financial reporting (as defined in Rule 13a-15(f) and 15d-15(f) under the Exchange Act) during the most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting. As previously reported in our Annual Report on Form 10-K for the year ended December 31, 2020, filed with the SEC on March 4, 2021, we identified a material weakness in our internal control over financial reporting that existed as of December 31, 2020. A “material weakness” is a deficiency, or a combination of deficiencies, in internal control over financial reporting such that there is a reasonable possibility that a material misstatement in our annual or interim financial statements will not be prevented or detected on a timely basis. We previously reported the following material weakness in our internal control over financial reporting that existed as of December 31, 2020, which has not been remediated as of March 31, 2021:

The control activities related to our income tax provision did not operate with a level of precision that would identify a material misstatement (the “Tax Weakness”).

We have initiated and implemented measures designed to improve our internal controls processes and procedures related to income tax accounting. As a result of these efforts, we believe we are making progress toward remediating the underlying causes of the material weakness. Specifically, we hired additional resources and are in the process of developing and implementing enhanced policies, procedures and controls relating to income tax account reconciliations and analysis, including enhancing our documentation to reflect the control attributes that are performed and enhancing the precision of the control.

However, effectiveness will need to be successfully tested over several quarters before we can conclude that the Tax Weakness has been remediated. There can be no assurance that we will be successful in making these improvements and in remediating our current material weakness in a timely manner, or at all, and we may not prevent future material weaknesses from occurring.
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PART II. OTHER INFORMATION
Item 1.    Legal Proceedings.

In the ordinary course of our business, we are subject to claims and administrative proceedings, none of which we believe are material or would be expected to have, individually or in the aggregate, a material adverse effect on our financial condition, cash flows or results of operations. The outcome of claims, lawsuits and legal proceedings brought against us, however, is subject to significant uncertainties. Refer to Note 7 to our financial statements included in “Item 1. Financial Statements” of this Form 10-Q for a more detailed description of such proceedings and contingencies.
Item 1A. Risk Factors.

As of March 31, 2021, there have been no material changes from the risk factors previously disclosed in our Annual Report on Form 10-K for the year ended December 31, 2020, filed with the SEC on March 4, 2021, which is accessible on the SEC's website at www.sec.gov.
Item 2.    Unregistered Sales of Equity Securities and Use of Proceeds.
(a) Unregistered Sale of Securities
None.

(b) Use of Proceeds
None.
(c) Issuer Purchases of Equity Securities
None.
Item 3.    Defaults Upon Senior Securities.

None.
Item 4.    Mine Safety Disclosures.

Not applicable.
Item 5.    Other Information.

None.
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Item 6.    Exhibits.

The following exhibits are filed as part of this Form 10-Q:
Exhibit
Number
  Exhibit Description
10.1
10.2
31.1
31.2  
32.1  
32.2  
101
The following materials from Playa Hotels & Resorts N.V.’s Quarterly Report on Form 10-Q for the period ended March 31, 2021, formatted in XBRL (eXtensible Business Reporting Language): (i) Condensed Consolidated Balance Sheets, (ii) Condensed Consolidated Statements of Operations, (iii) Condensed Consolidated Statements of Comprehensive Loss (iv) Condensed Consolidated Statements of Shareholders' Equity, (v) Condensed Consolidated Statements of Cash Flows, and (vi) the Notes to the Condensed Consolidated Financial Statements
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

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SIGNATURES

    Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
  Playa Hotels & Resorts N.V.
    
Date:May 5, 2021By: /s/ Bruce D. Wardinski
   Bruce D. Wardinski
   Chairman and Chief Executive Officer
   (Principal Executive Officer)

    Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the undersigned, in his capacity as the principal financial officer of the registrant.
  Playa Hotels & Resorts N.V.
    
Date:May 5, 2021By: /s/ Ryan Hymel
   Ryan Hymel
Chief Financial Officer
   (Principal Financial Officer)