Document and Entity Information
Document and Entity Information - USD ($) | 12 Months Ended | ||
Dec. 31, 2018 | Jan. 31, 2019 | Jun. 30, 2018 | |
Document and Entity Information | |||
Entity Registrant Name | HARTE HANKS INC | ||
Entity Central Index Key | 0000045919 | ||
Document Type | 10-K | ||
Document Period End Date | Dec. 31, 2018 | ||
Amendment Flag | false | ||
Current Fiscal Year End Date | --12-31 | ||
Entity Well-known Seasoned Issuer | No | ||
Entity Voluntary Filers | No | ||
Entity Current Reporting Status | Yes | ||
Entity Filer Category | Non-accelerated Filer | ||
Entity Small Business | true | ||
Entity Emerging Growth Company | false | ||
Entity Shell Company | false | ||
Entity Public Float | $ 54,415,142 | ||
Entity Common Stock, Shares Outstanding | 6,266,130 | ||
Document Fiscal Year Focus | 2018 | ||
Document Fiscal Period Focus | FY |
Consolidated Balance Sheets
Consolidated Balance Sheets - USD ($) $ in Thousands | Dec. 31, 2018 | Dec. 31, 2017 |
Current assets | ||
Cash and cash equivalents | $ 20,882 | $ 8,397 |
Accounts receivable (less allowance for doubtful accounts of $430 at December 31, 2018 and $697 at December 31, 2017) | 54,240 | 81,397 |
Contract assets | 2,362 | 0 |
Inventory | 448 | 587 |
Prepaid expenses | 4,088 | 5,039 |
Prepaid income tax and income tax receivable | 20,436 | 3,886 |
Other current assets | 2,536 | 3,900 |
Total current assets | 104,992 | 103,206 |
Property, plant and equipment | ||
Buildings and improvements | 15,737 | 16,821 |
Software | 50,531 | 52,967 |
Equipment and furniture | 80,230 | 84,747 |
Software development and equipment installations in progress | 653 | 4,005 |
Gross property, plant and equipment | 147,151 | 158,540 |
Less accumulated depreciation and amortization | (133,559) | (136,753) |
Net property, plant and equipment | 13,592 | 21,787 |
Other intangible assets (less accumulated amortization of $2,184 at December 31, 2017) | 0 | 2,589 |
Other assets | 6,591 | 3,230 |
Total assets | 125,175 | 130,812 |
Current liabilities | ||
Accounts payable | 31,052 | 36,130 |
Accrued payroll and related expenses | 6,783 | 10,601 |
Deferred revenue and customer advances | 6,034 | 5,342 |
Customer postage and program deposits | 6,729 | 11,443 |
Other current liabilities | 3,564 | 3,732 |
Total current liabilities | 54,162 | 67,248 |
Long-term Debt | 14,200 | 0 |
Pensions | 62,214 | 59,338 |
Contingent consideration | 0 | 33,887 |
Deferred tax liability, net | 0 | 773 |
Other long-term liabilities | 4,060 | 4,201 |
Total liabilities | 134,636 | 165,447 |
Preferred stock, $1 par value, 1,000,000 shares authorized; 9,926 designated as Series A Convertible Preferred Stock; 9,926 shares of Series A Convertible Preferred Stock authorized, issued and outstanding at December 31, 2018 | 9,723 | 0 |
Stockholders’ deficit | ||
Common stock, $1 par value, 25,000,000 shares authorized 12,115,055 shares issued at December 31, 2018 and 12,074,661 shares issued at December 31, 2017 | 12,115 | 12,075 |
Additional paid-in capital | 453,868 | 457,186 |
Retained earnings | 812,704 | 794,583 |
Less treasury stock, 5,854,980 shares at cost at December 31, 2018 and 5,864,641 shares at cost at December 31, 2017 | (1,251,388) | (1,254,176) |
Accumulated other comprehensive loss | (46,483) | (44,303) |
Total stockholders’ deficit | (19,184) | (34,635) |
Total liabilities, preferred stock and stockholders’ deficit | $ 125,175 | $ 130,812 |
Consolidated Balance Sheets (Pa
Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands | Dec. 31, 2018 | Dec. 31, 2017 |
Allowance for doubtful accounts | $ 430 | $ 697 |
Accumulated amortization | $ 0 | $ 2,184 |
Preferred stock, shares authorized (in shares) | 1,000,000 | |
Common stock, par value (in dollars per share) | $ 1 | $ 1 |
Common stock, shares authorized (in shares) | 25,000,000 | 25,000,000 |
Common stock, shares issued (in shares) | 12,115,055 | 12,074,661 |
Treasury stock, shares (in shares) | 5,854,980 | 5,864,641 |
Series A Convertible Preferred Stock | ||
Preferred stock, par value (in dollars per share) | $ 1 | |
Preferred stock, shares authorized (in shares) | 9,926 | |
Preferred stock, shares issued (in shares) | 9,926 | |
Preferred stock, shares outstanding (in shares) | 9,926 |
Consolidated Statements of Comp
Consolidated Statements of Comprehensive Income (Loss) - USD ($) shares in Thousands, $ in Thousands | 12 Months Ended | |
Dec. 31, 2018 | Dec. 31, 2017 | |
Income Statement [Abstract] | ||
Operating revenues | $ 284,628 | $ 383,906 |
Operating expenses | ||
Labor | 163,857 | 230,280 |
Production and distribution | 100,253 | 109,090 |
Advertising, selling, general and administrative | 34,212 | 40,384 |
Impairment of assets | 4,888 | 34,510 |
Depreciation, software and intangible asset amortization | 7,452 | 10,507 |
Total operating expenses | 310,662 | 424,771 |
Operating loss | (26,034) | (40,865) |
Other (income) and expenses | ||
Interest expense, net | 1,551 | 4,826 |
Gain on sale | (30,954) | 0 |
Other, net | 3,931 | 6,063 |
Total other (income) and expenses | (25,472) | 10,889 |
Loss before income taxes | (562) | (51,754) |
Income tax benefit | (18,112) | (9,894) |
Net income (loss) | 17,550 | (41,860) |
Less: Earnings attributable to participating securities | 2,202 | 0 |
Less: Preferred stock dividend | 457 | 0 |
Net Income (loss) attributable to common stockholders | $ 14,891 | $ (41,860) |
Earnings (loss) per common share | ||
Basic (in dollars per share) | $ 2.39 | $ (6.76) |
Diluted (in dollars per share) | $ 2.38 | $ (6.76) |
Weighted-average common shares outstanding: | ||
Basic (in shares) | 6,237 | 6,192 |
Diluted (in shares) | 6,270 | 6,192 |
Other comprehensive income (loss), net of tax | ||
Net income (loss) | $ 17,550 | $ (41,860) |
Adjustment to pension liability | (1,166) | 1,559 |
Foreign currency translation adjustments | (1,014) | 316 |
Total other comprehensive income (loss), net of tax | (2,180) | 1,875 |
Comprehensive income (loss) | $ 15,370 | $ (39,985) |
Consolidated Statements of Cash
Consolidated Statements of Cash Flows - USD ($) $ in Thousands | 12 Months Ended | |
Dec. 31, 2018 | Dec. 31, 2017 | |
Cash Flows from Operating Activities | ||
Net income (loss) | $ 17,550 | $ (41,860) |
Adjustments to reconcile net loss to net cash provided by operating activities | ||
Impairment of assets | 4,888 | 34,510 |
Depreciation and software amortization | 7,339 | 9,791 |
Intangible asset amortization | 113 | 713 |
Stock-based compensation | (581) | 2,662 |
Net pension cost | 1,712 | 1,100 |
Interest accretion on contingent consideration | 742 | 4,162 |
Deferred income taxes | (1,645) | (10,959) |
Gain on sale | (32,760) | 0 |
Gain on disposal of assets | (207) | (27) |
Decrease in assets and liabilities, net of acquisitions: | ||
Decrease in accounts receivable, net and contract assets | 7,468 | 7,416 |
Decrease in inventory | 139 | 251 |
(Increase) Decrease in prepaid expenses, income tax receivable and other current assets | (16,930) | 710 |
Increase (Decrease) in accounts payable | 9,248 | (10,398) |
Decrease in other accrued expenses and liabilities | (6,257) | (28,871) |
Net cash provided by (used in) operating activities | (9,181) | (30,800) |
Cash Flows from Investing Activities | ||
Dispositions, net of cash transferred | 3,929 | 0 |
Purchases of property, plant and equipment | (4,206) | (5,684) |
Proceeds from the sale of property, plant and equipment | 225 | 18 |
Net cash provided by (used in) investing activities | (52) | (5,666) |
Cash Flows from Financing Activities | ||
Borrowings | 23,200 | 30,000 |
Repayment of borrowings | (9,000) | (30,211) |
Debt financing costs | (591) | (635) |
Issuance of common stock | (115) | (111) |
Issuance of preferred stock, net of transaction fees | 9,723 | 0 |
Payment of capital leases | (548) | (501) |
Issuance of treasury stock | 63 | 0 |
Net cash provided by (used) in financing activities | 22,732 | (1,458) |
Effect of exchange rate changes on cash and cash equivalents | (1,014) | 316 |
Net increase (decrease) in cash and cash equivalents | 12,485 | (37,608) |
Cash and cash equivalents at beginning of year | 8,397 | 46,005 |
Cash and cash equivalents at end of year | 20,882 | 8,397 |
Supplemental disclosures | ||
Cash paid for interest | (199) | (292) |
Cash received (paid) for income taxes, net of refunds | 119 | (32,914) |
Purchases of property, plant and equipment included in accounts payable | 1,108 | 1,434 |
New capital lease obligations | $ 372 | $ 57 |
Consolidated Statements of Chan
Consolidated Statements of Changes in Equity - USD ($) $ in Thousands | Total | Preferred Stock | Common Stock | Additional Paid-in Capital | Retained Earnings | Treasury Stock | Accumulated Other Comprehensive Income(loss) |
Increase (Decrease) in Stockholders' Equity | |||||||
Effect of change in accounting principle | $ 177 | $ 1,050 | $ (873) | ||||
Balance at Dec. 31, 2016 | 2,656 | $ 0 | $ 12,044 | 458,638 | 837,316 | $ (1,259,164) | $ (46,178) |
Increase (Decrease) in Stockholders' Equity | |||||||
Exercise of stock options and release of unvested shares | (111) | 31 | (30) | (112) | |||
Stock-based compensation | 2,457 | 2,457 | |||||
Treasury stock issued | 171 | (4,929) | 5,100 | ||||
Net income (loss) | (41,860) | (41,860) | |||||
Other comprehensive income (loss) | 1,875 | 1,875 | |||||
Balance at Dec. 31, 2017 | (34,635) | 0 | 12,075 | 457,186 | 794,583 | (1,254,176) | (44,303) |
Increase (Decrease) in Stockholders' Equity | |||||||
Preferred Stock issued | 9,723 | ||||||
Exercise of stock options and release of unvested shares | (115) | 78 | (159) | (34) | |||
Rounding from reverse stock split | 0 | (38) | 38 | ||||
Stock-based compensation | (438) | (438) | |||||
Treasury stock issued | 63 | (2,759) | 2,822 | ||||
Net income (loss) | 17,550 | 17,550 | |||||
Other comprehensive income (loss) | (2,180) | (2,180) | |||||
Balance at Dec. 31, 2018 | $ (19,184) | $ 9,723 | $ 12,115 | $ 453,868 | $ 812,704 | $ (1,251,388) | $ (46,483) |
Overview and significant Accoun
Overview and significant Accounting Policies | 12 Months Ended |
Dec. 31, 2018 | |
Accounting Policies [Abstract] | |
Overview and significant Accounting Policies | Overview and significant Accounting Policies Background Harte Hanks, Inc. ("Harte Hanks," "we," "our," or "us") is a purveyor of data-driven, omni-channel marketing and customer relationship solutions and logistics. The Company has robust capabilities that offer clients the strategic guidance they need across the customer data landscape as well as the executional know-how in database build and management, data analytics, digital media, direct mail, customer contact, client fulfillment and marketing and product logistics. Harte Hanks solves marketing, commerce and logistical challenges for some of the world's leading brands in North America, Asia-Pacific and Europe. The Company operates as one reportable segment. Our Chief Executive Officer is considered to be our chief operating decision maker. He reviews our operating results on an aggregate basis for purposes of allocating resources and evaluating financial performance. Reverse Stock Split On January 31, 2018, we executed a 1-for- 10 reverse stock split (the "Reverse Stock Split"). Pursuant to the Reverse Stock Split, every 10 pre-split shares were exchanged for one post-split share of the Company's Common Stock. No fractional shares were issued in connection with the Reverse Stock Split. Stockholders who would otherwise have held a fractional share of the Common Stock received a cash payment in lieu thereof. In addition, our authorized Common Stock was reduced from 250 million to 25 million shares. The number of authorized shares of preferred stock remains unchanged at one million shares. Geographic Concentrations Depending on the needs of our clients, our services are provided through an integrated approach through 23 facilities worldwide, of which 4 are located outside of the U.S. Information about the operations in different geographic areas: Year Ended December 31, In thousands 2018 2017 Revenue (1) United States $ 243,298 $ 330,944 Other countries 41,330 52,962 Total revenue $ 284,628 $ 383,906 December 31, In thousands 2018 2017 Property, plant and equipment (2) United States $ 11,647 $ 18,789 Other countries 1,945 2,998 Total property, plant and equipment $ 13,592 $ 21,787 (1) Geographic revenues are based on the location of the service being performed. (2) Property, plant and equipment are based on physical location. Consolidation The consolidated financial statements and accompanying notes are prepared in conformity with accounting principles generally accepted in United States ("U.S. GAAP"). The accompanying consolidated financial statements present the financial position and the results of operations and cash flows of Harte Hanks, Inc., and its subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation. As used in this report, the terms “Harte Hanks,” “we,” “us,” or “our” may refer to Harte Hanks, Inc., one or more of our consolidated subsidiaries, or all of them taken as a whole. Use of Estimates The preparation of consolidated financial statements requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue, and expenses. Actual results and outcomes could differ from those estimates and assumptions. Such estimates include, but are not limited to, estimates related to pension accounting; fair value for purposes of assessing goodwill, long-lived assets, and intangible assets for impairment; income taxes; and contingencies. On an ongoing basis, management reviews its estimates based on currently available information. Changes in facts and circumstances could result in revised estimates and assumptions. Operating Expense Presentation in Consolidated Statements of Comprehensive Income (Loss) The “Labor” line in the Consolidated Statements of Comprehensive Income (Loss) includes all employee payroll and benefits, including stock-based compensation, along with temporary labor costs. The “Production and distribution” and “Advertising, selling, general and administrative” lines do not include labor, depreciation, or amortization. Revenue Recognition We recognize revenue upon transfer of control of promised products or services to customers in an amount that reflects the consideration we expect to be entitled to receive in exchange for those products or services. We apply the following five-step revenue recognition model: • Identification of the contract, or contracts, with a customer • Identification of the performance obligations in the contract • Determination of the transaction price • Allocation of the transaction price to the performance obligations in the contract • Recognition of revenue when (or as) we satisfy the performance obligation Certain client programs provide for adjustments to billings based upon whether we achieve certain performance criteria. In these circumstances, revenue is recognized when the foregoing conditions are met. We record revenue net of any taxes collected from customers and subsequently remitted to governmental authorities. Any payments received in advance of the performance of services or delivery of the product are recorded as deferred revenue until such time as the services are performed or the product is delivered. Costs incurred for search engine marketing solutions and postage costs of mailings are billed to our clients and are not directly reflected in our revenue. Revenue from agency and digital services, direct mail, and contact center is recognized as the work is performed. Fees for these services are determined by the terms set forth in the contact with the client. These are typically set at a fixed price or rate by transaction occurrence, service provided, time spent, or product delivered. For arrangements requiring design and build of a database, revenue is not recognized until client acceptance occurs. Up-front fees billed during the setup phase for these arrangements are deferred and direct build costs are capitalized. Pricing for these types of arrangements are typically based on a fixed price determined in the contract. Revenue from other database marketing solutions is recognized ratably over the contractual service period. Pricing for these services are typically based on a fixed price per month or per contract. Fair Value of Financial Instruments FASB ASC 820, Fair Value Measurements and Disclosures , ("ASC 820") defines fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. ASC 820 also establishes a fair value hierarchy that prioritizes the inputs used in valuation methodologies into three levels: Level 1 Quoted prices in active markets for identical assets or liabilities. Level 2 Observable inputs other than Level 1 prices, such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities. Level 3 Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. Because of their maturities and/or variable interest rates, certain financial instruments have fair values approximating their carrying values. These instruments include cash and cash equivalents, accounts receivable, and trade payables. The fair value of the assets in our funded pension plan is disclosed in Note F , Employee Benefit Plans. Tradename and non-compete agreement intangible assets are disclosed in Note E , Goodwill and Other Intangible Assets. The summary of our acquisition related contingent consideration accounted for at fair value on a recurring basis is disclosed in Note M , Disposition. Cash Equivalents All highly liquid investments with an original maturity of 90 days or less at the time of purchase are considered to be cash equivalents. Cash equivalents are carried at cost, which approximates fair value. Allowance for Doubtful Accounts We maintain our allowance for doubtful accounts adequate to reduce accounts receivable to the amount of cash expected to be collected. The methodology used to determine the minimum allowance is based on our prior collection experience and is generally related to the accounts receivable balance in various aging categories. The balance is also influenced by specific clients’ financial strength and circumstance. Accounts that are determined to be uncollectible are written off in the period in which they are determined to be uncollectible. Periodic changes to the allowance balance are recorded as increases or decreases to bad debt expense, which is included in the “Advertising, selling, general, and administrative” line of our Consolidated Statements of Comprehensive Income (Loss). The changes in the allowance for doubtful accounts consisted of the following: Year Ended December 31, In thousands 2018 2017 Balance at beginning of year $ 697 $ 1,028 Net charges to expense 131 192 Amounts recovered against the allowance (398 ) (523 ) Balance at end of year $ 430 $ 697 Inventory Inventory, consisting primarily of print materials and operating supplies, is stated at the lower of cost (first-in, first-out method) or net realizable value. Property, Plant and Equipment Property, plant and equipment are stated on the basis of cost. Depreciation is computed using the straight-line method over the estimated useful lives of the assets. The general ranges of estimated useful lives are: Buildings and improvements 3 to 40 years Software 2 to 10 years Equipment and furniture 3 to 20 years Long-lived assets such as property, plant and equipment are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. The carrying amount of a long-lived asset group is not recoverable if it exceeds the sum of the undiscounted cash flows expected to result from the use and eventual disposition of the asset group. We recorded a $3.8 million impairment of long-lived assets in 2018 and did no t record an impairment of long-lived assets in 2017 . Capital lease assets are included in property, plant and equipment. Capital lease assets consisted of: December 31, In thousands 2018 2017 Equipment and furniture $ 2,658 $ 1,774 Less accumulated depreciation (920 ) (687 ) Net book value $ 1,738 $ 1,087 Goodwill and Other Intangible Assets Goodwill is recorded to the extent that the purchase price of an acquisition exceeds the fair value of the identifiable net assets acquired and is tested for impairment on an annual basis. We have established November 30 as the date for our annual test for impairment of goodwill. Interim testing is performed more frequently if events or circumstances indicate that it is “more likely than not” that goodwill might be impaired. Such events could include changes in the business climate in which we operate, attrition of key personnel, the current volatility in the capital markets, the company’s market capitalization compared to our book value, our recent operating performance, and financial projections. Goodwill is tested for impairment by assessing qualitative factors to determine whether the existence of events or circumstances leads to a determination that is more likely than not that the fair value of the reporting unit is less than its carrying amount. If after assessing the totality of events or circumstances, or based on management's judgment, we determine it is more likely than not that the fair value is less than its carrying amount, an impairment test is performed using a one-step approach. The fair value of the reporting unit, using the discounted cash flow method, is compared to its carrying amount. If the carrying amount is greater than the fair value, an impairment loss is recognized in an amount equal to the excess. Our acquired intangible assets are amortized on a straight-line basis over their estimated useful lives, which generally range from two to 10 years. Our acquired intangible assets do not have indefinite lives. Intangible assets are reviewed for impairment whenever events or changes in circumstances indicate the carrying amount of the intangible asset may not be recoverable. The carrying amount of an intangible asset is not recoverable if it exceeds the sum of the undiscounted cash flows expected to result from the use and eventual disposition of the asset. If it is determined that an impairment loss has occurred, the loss is measured as the amount by which the carrying amount of the intangible asset exceeds its fair value. Income Taxes Income tax expense includes U.S. and international income taxes accounted for under the asset and liability method. Certain income and expenses are not reported in tax returns and financial statements in the same year. Such temporary differences are reported as deferred tax. Deferred tax assets are reported net of valuation allowances where we have assessed that it is more likely than not that a tax benefit will not be realized. Earnings (Loss) Per Share Basic earnings (loss) per common share are based upon the weighted-average number of common shares outstanding during the period. Diluted earnings (loss) per common share are based upon the weighted-average number of common shares and dilutive common stock equivalents outstanding during the period. Dilutive common stock equivalents are calculated based on the assumed exercise of stock options and vesting of unvested shares using the treasury stock method. Stock-Based Compensation All share-based awards are recognized as operating expense in the “Labor” line of the Consolidated Statements of Comprehensive Income (Loss). Calculated expense is based on the fair values of the awards on the date of grant and is recognized over the requisite service period or performance period of the awards. Reserve for Healthcare, Workers’ Compensation, Automobile, and General Liability We are self-insured for the majority of our healthcare insurance. We pay actual medical claims up to a stop loss limit of $0.3 million . In the fourth quarter of 2016, we moved to a guaranteed cost program for our workers' compensation and automobile programs. Prior to the change, our deductible for workers’ compensation was $0.5 million . Our deductible for general liability is $0.3 million . The reserve is estimated using current claims activity, historical experience, and claims incurred but not reported. We use loss development factors that consider both industry norms and company specific information. Our liability is recorded at the estimate of the ultimate cost of claims at the balance sheet date. At December 31, 2018 and 2017 , our reserve for healthcare, workers’ compensation, net, automobile, and general liability was $2.7 million and $3.5 million , respectively. Periodic changes to the reserve for workers’ compensation, automobile and general liability are recorded as increases or decreases to insurance expense, which is included in the “Advertising, selling, general and administrative” line of our Consolidated Statements of Comprehensive Income (Loss). Periodic changes to the reserve for healthcare are recorded as increases or decreases to employee benefits expense, which is included in the “Labor” line of our Consolidated Statements of Comprehensive Income (Loss). Foreign Currencies In most instances the functional currencies of our foreign operations are the local currencies. Assets and liabilities recorded in foreign currencies are translated in U.S. dollars at the exchange rate on the balance sheet date. Revenue and expenses are translated at average rates of exchange prevailing during a given month. Adjustments resulting from this translation are charged or credited to other comprehensive loss. Recent Accounting Pronouncements Recently issued accounting pronouncements not yet adopted In August 2018, the FASB issued ASU 2018-14, Compensation—Retirement Benefits—Defined Benefit Plans—General (Topic 715-20): Disclosure Framework—Changes to the Disclosure Requirements for Defined Benefit Plans (ASU 2018-14) , which modifies the disclosure requirements for defined benefit pension plans and other postretirement plans. ASU 2018-14 is effective for fiscal years ending after December 15, 2020, and earlier adoption is permitted. We are currently evaluating the impact of our pending adoption of ASU 2018-14 on our consolidated financial statements. In June 2018, the FASB issued ASU 2018-07, Compensation-Stock Compensation (Topic 718): Improvements to nonemployee share-based payment accounting, which supersedes ASC 505-50, Accounting for Distributions to Shareholders with Components of Stock and Cash and expands the scope of ASC 718 to include all share-based payment arrangements related to the acquisition of goods and services from both nonemployees and employees. As a result, most of the guidance in ASC 718 associated with employee share-based payments, including most of its requirements related to classification and measurement, applies to nonemployee share-based payment arrangements. The ASU is effective for annual periods beginning after December 15, 2018, and the interim periods within those fiscal years with early adoption permitted after the entity has adopted ASU 2014-09 and its related amendments (collectively known as “ASC 606”). We are evaluating the effect that this will have on our consolidated financial statements and related disclosures. In February 2018, the FASB issued ASU 2018-02, Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income . This ASU allows for reclassification of stranded tax effects on items resulting from the change in the corporate tax rate as a result of H.R. 1, originally known as the Tax Cuts and Jobs Act of 2017, from accumulated other comprehensive income to retained earnings. Tax effects unrelated to H.R. 1 are permitted to be released from accumulated other comprehensive income using either the specific identification approach or the portfolio approach, based on the nature of the underlying item. ASU 2018-02 is effective for interim and annual reporting periods beginning after December 15, 2018, with early adoption permitted. We are evaluating the effect that this will have on our consolidated financial statements and related disclosures. Leases In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842) and subsequent amendment ASU 2018-11, which requires all operating leases to be recorded on the balance sheet. The lessee will record a liability for its lease obligations (initially measured at the present value of the future lease payments not yet paid over the lease term, and an asset for its right to use the underlying asset equal to the lease liability, adjusted for lease payments made at or before lease commencement). This ASU is effective for interim and annual periods beginning after December 15, 2018, with early adoption permitted. This change was required to be applied using a modified retrospective approach for leases that exist or are entered into after the beginning of the earliest comparative period in the financial statements. Full retrospective application is prohibited. In July 2018, the FASB approved an optional transition method to initially account for the impact of the adoption with a cumulative-effect adjustment to the retained earnings to the January 1, 2019, rather than the January 1, 2017, financial statements. This will eliminate the need to restate amounts presented prior to January 1, 2019. We will adopt the standard effective January 1, 2019, and we expect to elect this optional transition method, as well as certain practical expedients permitted under the transition guidance within the standard. We have selected a lease accounting system and have started the system implementation during the fourth quarter of 2018. We will recognize right-of-use assets and operating lease liabilities on our consolidated balance sheets upon adoption, which will increase our total assets and liabilities. We expect that the impact on our total assets and liabilities to be material. Recently adopted accounting pronouncements Income taxes In March 2018, the FASB issued ASU 2018-05, Income Taxes (Topic 740)—Amendments to SEC Paragraphs Pursuant to SEC Staff Accounting Bulletin No. 118 ("SAB 118"). This ASU amends certain Securities and Exchange Commission (SEC) material in Topic 740 for the income tax accounting implications of the recently issued Tax Reform. This guidance clarifies the application of Topic 740 in situations where a registrant does not have the necessary information available, prepared, or analyzed in reasonable detail to complete the accounting under Topic 740 for certain income tax effects of Tax Reform for the reporting period in which Tax Reform was enacted. See Note D, Income Taxes, for a discussion of the impacts of SAB 118 and this ASU. Stock-based Compensation In May 2017, the FASB issued ASU 2017-09, Compensation—Stock Compensation (Topic 718): Scope of Modification Accounting , which provides clarified guidance on applying modification accounting to changes in the terms or conditions of a share-based payment award. This ASU is effective for annual periods, and interim periods within those annual periods, beginning after December 15, 2017, with early adoption permitted. This change is required to be applied prospectively to an award modified on or after the adoption date. This standard was adopted as of January 1, 2018 and did not have a material impact on our consolidated financial statements and related disclosures. Statement of Cash Flows In August 2016, the FASB issued ASU 2016-15, Statement of Cash Flows (Topic 230): Classification of Certain Cash Receipts and Cash Payments , which provides clarified guidance on the classification of certain cash receipts and payments in the statement of cash flows. This ASU is effective for annual periods beginning after December 15, 2017, including interim reporting periods within those annual reporting periods. This change is required to be applied using a retrospective transition method to each period presented. Early adoption is permitted. This standard was adopted as of January 1, 2018 and did not have a material impact on our consolidated financial statements and related disclosures. Revenue Recognition In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers (Topic 606). We adopted ASC 606 effective on January 1, 2018 using the modified retrospective method. Please see Note B, Revenue from Contracts with Customers , for the required disclosures related to the impact of adopting this standard and a discussion of our updated policies related to revenue recognition and accounting for costs to obtain and fulfill a customer contract. |
Revenue from Contracts with Cus
Revenue from Contracts with Customers | 12 Months Ended |
Dec. 31, 2018 | |
Revenue from Contract with Customer [Abstract] | |
Revenue from Contracts with Customers | Revenue from Contracts with Customers In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers, related to revenue recognition. Under ASC 606, an entity recognizes revenue when its customer obtains control of promised goods or services, in an amount that reflects the consideration the entity expects to receive in exchange for those goods or services. To determine revenue recognition for arrangements that are within the scope of the new standard, the entity performs the following five steps: (i) identify the contract(s) with a customer; (ii) identify the performance obligations in the contract; (iii) determine the transaction price; (iv) allocate the transaction price to the performance obligations in the contract; and (v) recognize revenue when (or as) the entity satisfies a performance obligation. The new standard requires disclosure of the nature, amount, timing, and uncertainty of revenue and cash flows arising from contracts with customers. The new standard also includes criteria for the capitalization and amortization of certain contract acquisition and fulfillment costs. Effective January 1, 2018, we adopted ASC 606, Revenue from Contracts with Customers, using the modified retrospective method of adoption and have elected to apply the new standard only to contracts not completed at January 1, 2018. For contracts that were modified before the effective date, we applied the practical expedient method, which did not have a material effect on our adjustment to opening retained earnings. The reported results for 2018 reflect the application of ASC 606 guidance while the reported results for 2017 were prepared under the guidance of ASC 605, which is also referred to herein as “legacy GAAP.” Under ASC 606, revenue is recognized when control of the promised goods or services is transferred to the customer, in an amount that reflects the consideration we expect to be entitled to in exchange for those goods or services. Our contracts with customers state the terms of sale, including the description, quantity, and price of the product or service purchased. Payment terms can vary by contract, but the period between invoicing and when payment is due is not significant. At December 31, 2018 and January 1, 2018, our contracts do not include any significant financing components. Consistent with legacy GAAP, we present taxes assessed on revenue-producing transactions on a net basis. Disaggregation of Revenue We disaggregate revenue by vertical market and key revenue stream. The following table summarizes revenue from contracts with customers for the twelve months ended December 31, 2018 by our key vertical markets: In thousands For the Twelve Months Ended December 31, 2018 B2B $64,026 Consumer Brands 58,382 Financial Services 53,919 Healthcare 19,931 Retail 66,545 Transportation 21,825 Total Revenues $ 284,628 The nature of the services offered by each key revenue stream are different. The following tables summarize revenue from contracts with customers for the twelve months ended December 31, 2018 by our four major revenue streams and the pattern of revenue recognition: For the Twelve Months Ended December 31, 2018 In thousands Revenue for performance obligations recognized Revenue for performance obligations recognized at a point in time Total Agency & Digital Services $34,621 $1,138 $35,759 Database Marketing Solutions 31,684 3,526 35,210 Direct Mail, Logistics, and Fulfillment 128,372 6,989 135,361 Contact Centers 78,298 — 78,298 Total Revenues $272,975 $11,653 $284,628 Our contracts with customers may consist of multiple performance obligations. If the contract contains a single performance obligation, the entire transaction price is allocated to the single performance obligation. Contracts that contain multiple performance obligations require an allocation of the transaction price to each performance obligation based on a relative standalone selling price (SSP) basis unless the transaction price is variable and meets the criteria to be allocated entirely to a performance obligation or to a distinct good or service that forms part of a single performance obligation. For most performance obligations, we determine standalone selling price based on the price at which the performance obligation is sold separately. Although uncommon, if the standalone selling price is not observable through past transactions, we estimate the standalone selling price taking into account available information such as market conditions and internally approved pricing guidelines related to the performance obligations. Further discussion of other performance obligations in each of our major revenue streams follows: Agency & Digital Services Our agency services are full-service, customer engagement agencies specializing in direct and digital communications for both consumer and business-to-business markets. Our digital solutions integrate online services within the marketing mix and include: search engine management, display, digital analytics, website development and design, digital strategy, social media, email, e-commerce, and interactive relationship management. Our contracts may include a promise to purchase media or acquire search engine marketing solutions on behalf of our clients; in such cases, we have determined we are an agent, rather than principal and therefore recognize the net consideration as revenue (consistent with legacy GAAP). Agency and digital services performance obligations are satisfied over time and often offered on a project basis. We have concluded that the best approach of measuring the progress toward completion of the project-based performance obligations is the input method based on costs or labor hours incurred to date dependent upon whether costs or labor hours more accurately depict the transfer of value to the customer. The variable consideration in these contracts primarily relates to time and material-based services and reimbursable out-of-pocket travel costs, both of which are estimated using the expected value method. For time and material-based contracts, we use the “as invoiced” practical expedient. Database Marketing Solutions Our solutions are built around centralized marketing databases with services rendered to build custom database, database hosting services, customer or target marketing lists and data processing services. These performance obligations, including services rendered to build a custom database, database hosting services, professional services, customer or target marketing lists and data processing services, may be satisfied over time or at a point in time. We provide software as a service ("SaaS") solutions to host data for customers and have concluded that they are stand-ready obligations to be recognized over time on a monthly basis. Our promise to provide certain data related services meets the over-time recognition criteria because our services do not create an asset with an alternative use and we have an enforceable right to payment. For performance obligations recognized over time, we choose either the input (i.e. labor hour) or output method ( i.e. number of customer records) to measure the progress toward completion depending on the nature of the services provided. Some of our other data-related services do not meet the over-time criteria and are therefore, recognized at a point-in-time, typically upon the delivery of a specific deliverable. We charge our customers for certain data-related services at a fixed transaction-based rate, e.g., per thousand customer records processed. Because the quantity of transactions is unknown at the onset of a contract, our transaction price is variable, and we use the expected value method to estimate the transaction price. The uncertainty associated with the variable consideration generally resolves within a short period of time since the duration of these contracts is generally less than two months . Direct Mail, Logistics, and Fulfillment Our services include: digital printing, print on demand, advanced mail optimization, logistics and transportation optimization, tracking, commingling, shrink wrapping, and specialized mailings. We also maintain fulfillment centers where we provide custom kitting services, print on demand, product recalls, and freight optimization allowing our customers to distribute literature and other marketing materials. The majority of performance obligations offered within this revenue stream are satisfied over time and utilize the input or output method, depending on the nature of the service, to measure progress toward satisfying the performance obligation. For performance obligations where we charge customers a transaction-based fee, we utilize the output method based on the quantities fulfilled. Services provided through our fulfillment centers are typically priced at a per transaction basis and our contracts provide us the right to invoice for services provided and reflects the value to the customer of the services transferred to date. In most cases, we use the “as invoiced” practical expedient to recognize revenue associated with these performance obligations unless significant discounts are offered in a contract and prices for services do not represent their standalone selling prices. For our direct mail revenue stream, our contracts may include a promise to purchase postage on behalf of our clients; in such cases, we have determined we are an agent, rather than principal and therefore recognize net consideration as revenue (consistent with legacy GAAP). The variable consideration in our contracts results primarily from the transaction-based fee structure of some performance obligations with their total transaction quantities to be provided unknown at the onset of a contract, which is estimated using the expected value method . Contact Centers We operate tele-service workstations in the U.S., Asia and Europe to provide advanced contact center solutions such as: speech, voice and video chat, integrated voice response, analytics, social cloud monitoring, and web self-service. Performance obligations are stand-ready obligations and satisfied over time. With regard to account management and SaaS, we use a time-elapsed output method. For performance obligations where we charge customers a transaction-based fee, we use the output method based on transaction quantities. In most cases, our contracts provide us the right to invoice for services provided, therefore, we generally use the “as invoiced” practical expedient to recognize revenue associated with these performance obligations unless significant discounts are offered in a contract and prices for services do not represent their standalone selling prices. The variable consideration in our contracts results primarily from the transaction-based fee structure of some performance obligations with their total transaction quantities to be provided unknown at the onset of a contract, which is estimated using the expected value method . Upfront Non-Refundable Fees We may receive non-refundable upfront fees from customers for implementation of our SaaS database solutions products or for providing training in connection with our contact center solutions. These activities are not deemed to transfer a separate promised service and therefore, represent advanced payments. Where customers have an option to renew a contract, the customer is not required to pay similar upfront fees upon renewal. As a result, we have determined that these renewal options provide for the purchase of future services at a reduced rate and therefore, provide a material right. These upfront non-refundable fees are recognized over the estimated benefit period. The upfront non-refundable fees collected from customers were immaterial as of December 31, 2018. Transaction Price Allocated to Future Performance Obligations We have elected to apply certain optional exemptions that limit the disclosure requirements over remaining performance obligations at period end to exclude: performance obligations that have an original expected duration of one year or less, transactions using the “as invoiced” practical expedient, or when a performance obligation is a series and we have allocated the variable consideration directly to the services performed. After considering the above exemptions, the transaction prices allocated to unsatisfied or partially satisfied performance obligations as of December 31, 2018 totaled $0.7 million , which is expected to be recognized over the following 2 years as follows: $0.6 million in 2019 and $0.1 million in 2020 . Contract Balances We record a receivable when revenue is recognized prior to invoicing when we have an unconditional right to consideration (only the passage of time is required before payment of that consideration is due) and a contract asset when the right to payment is conditional upon our future performance such as delivery of an additional good or service (e.g. customer contract requires customer's final acceptance of custom database solution or delivery of final marketing strategy delivery presentation before customer payment is required). If invoicing occurs prior to revenue recognition, the unearned revenue is presented on our Condensed Consolidated Balance Sheet as a contract liability, referred to as deferred revenue. The following table summarizes our contract balances as of January 1, 2018 and December 31, 2018: In thousands December 31, 2018 January 1, 2018 Contract assets $ 2,362 $ 4,720 Deferred revenue and customer advances 6,034 5,906 Deferred revenue included in other long-term liabilities 578 341 Revenue recognized during the twelve months ended December 31, 2018 from amounts included in deferred revenue at the beginning of the period was approximately $4.0 million . We recognized no revenues during the twelve months ended December 31, 2018, from performance obligations satisfied or partially satisfied in previous periods. During the twelve months ended December 31, 2018, we reclassified $4.7 million of contract assets to receivables as a result of the right to the transaction consideration becoming unconditional. Costs to Obtain and Fulfill a Contract We recognize an asset for the direct costs incurred to obtain and fulfill our contracts with customers to the extent that we expect to recover these costs. These costs are amortized to expense over the expected period of benefit in a manner that is consistent with the transfer of the related goods or services to which the asset relates. The remaining unamortized contract costs were $3.8 million as of December 31, 2018. For the periods presented, $0.1 million impairment was recognized in Q4 2018. Financial Statement Impact of Adopting ASC 606 Upon the adoption of ASC 606 on January 1, 2018, we recorded a cumulative adjustment of $0.6 million , a net increase to opening retained earnings as of January 1, 2018. The following table shows the cumulative effect of the changes made to the accounts on the Consolidated Balance Sheet as of January 1, 2018 (in thousands): As Reported Adjusted December 31, 2017 Cumulative Adjustments January 1, ASSETS Accounts receivable, net 81,397 (4,310 ) 77,087 Contract assets — 4,720 4,720 Other current assets 3,900 373 4,273 Other assets 3,230 1,018 4,248 LIABILITIES Deferred revenue and related expenses 5,342 564 5,906 Deferred income taxes 773 119 892 Other current liabilities 3,732 245 3,977 Other long-term liabilities 4,201 302 4,503 STOCKHOLDERS’ EQUITY Retained earnings 794,583 571 795,154 The cumulative effect adjustments to the opening retained earnings relate to a few key differences between legacy GAAP and ASC 606 which include capitalizing costs to obtain and fulfill a contract (increase to retained earnings), changes in the timing of revenue recognition for non-refundable upfront fees (decrease to retained earnings), and changes in the timing of revenue recognition for Database Marketing Solutions and Logistics services (increase to retained earnings). Impact of New Revenue Guidance on Financial Statement Line Items We identified the financial statement line items impacted by ASC 606 as compared to the pro-forma amounts had the legacy GAAP been in effect, as of and for the twelve months ended December 31, 2018, and these are summarized as follows: Balance Sheet Financial Statement Line Items The adoption of ASC 606 had the following impact on the Consolidated Balance Sheet as of December 31, 2018: an increase of $1.8 million and $1.3 million to reported total assets and reported retained earnings, respectively, and an increase in total reported liabilities of $0.5 million as compared to the pro-forma balance sheet which assumes legacy GAAP remained in effect as of December 31, 2018. The reported total assets increase was largely due to capitalized costs to obtain and fulfill contracts and contract assets recognized for performance obligations in our Database Marketing Solutions and Logistics businesses, of which revenues are recognized over time. The reported total liabilities increase was largely due to deferred revenue recognized for upfront non-refundable fee and accrued expenses associated with performance obligations in our Database Marketing Solutions and Logistics businesses. Income Statement Financial Statement Line Items (Year Ended December 31, 2018) The adoption of ASC 606 did not have a significant impact on our Consolidated Statements of Comprehensive Income/(Loss) for the twelve months ended December 31, 2018. The adoption of ASC 606 had no significant impact on our cash flows from operations for the year ended December 31, 2018. The aforementioned impacts resulted in offsetting shifts in cash flows throughout net income and various changes in working capital balances. |
Long-Term Debt
Long-Term Debt | 12 Months Ended |
Dec. 31, 2018 | |
Debt Disclosure [Abstract] | |
Long-Term Debt | Long-Term Debt As of December 31, 2018 , we had $14.2 million borrowing incurred under Texas Capital Facility. We had no debt outstanding at December 31, 2017. Credit Facilities On April 17, 2017, we entered into a secured credit facility with Texas Capital Bank, N.A. , that provides a $20 million revolving credit facility (the "Texas Capital Credit Facility"). The Texas Capital Credit Facility is being used for general corporate purposes and to provide collateral for up to $5.0 million of letters of credit issued by Texas Capital Bank. The Texas Capital Credit Facility is secured by substantially all of the company's assets and is guaranteed by HHS Guaranty, LLC , an entity formed to provide credit support for Harte Hanks by certain members of the Shelton family (descendants of one of our founders). On January 9, 2018, we entered into an amendment (the "First Amendment") to the Texas Capital Credit Facility. The First Amendment (i) increases the availability under the revolving credit facility from $20 million to $22 million and (ii) extends the Texas Capital Credit Facility one year to April 17, 2020 . The Credit Facility remains collateralized by substantially all of our assets. Our fee for the collateral balance provided by HHS Guaranty, LLC also changed from an annual fee of $0.5 million to 2.0% of collateral actually pledged. Pursuant to the First Amendment, the Texas Capital Credit Facility expires on April 17, 2020 at which point all outstanding principal amounts will be due. Harte Hanks can elect to accrue interest on outstanding principal balances at either LIBOR plus 1.95% or prime plus 0.75% . Unused credit balances will accrue interest at 0.50% . The Texas Capital Credit Facility is subject to customary covenants requiring insurance, legal compliance, payment of taxes, prohibition of second liens, and secondary indebtedness, as well as the filing of quarterly and annual financial statements. We were in compliance with all of the covenants of our credit facility at December 31, 2018 . Cash payments for interest were $0.2 million and $0.3 million for the years ended December 31, 2018 and 2017 , respectively. |
Income Taxes
Income Taxes | 12 Months Ended |
Dec. 31, 2018 | |
Income Tax Disclosure [Abstract] | |
Income Taxes | Income Taxes The components of income tax expense (benefit) are as follows: Year Ended December 31, In thousands 2018 2017 Current Federal $ (18,194 ) $ 348 State and local 314 245 Foreign 1,413 472 Total current $ (16,467 ) $ 1,065 Deferred Federal $ (470 ) $ (9,886 ) State and local (181 ) (747 ) Foreign (994 ) (326 ) Total deferred $ (1,645 ) $ (10,959 ) Total income tax benefit $ (18,112 ) $ (9,894 ) The U.S. and foreign components of income (loss) before income taxes were as follows: Year Ended December 31, In thousands 2018 2017 United States $ (4,873 ) $ (49,731 ) Foreign 4,311 (2,023 ) Total loss from operations before income taxes $ (562 ) $ (51,754 ) The differences between total income tax expense (benefit) and the amount computed by applying the statutory federal income tax rate of 21% for 2018 and 35% for 2017 to income (loss) before income taxes were as follows: Year Ended December 31, In thousands 2018 2017 Computed expected income tax benefit $ (118 ) $ (18,114 ) Goodwill impairment basis difference — 6,000 Basis difference on sale of 3Q Digital (11,937 ) — Net effect of state income taxes (388 ) (559 ) Foreign subsidiary dividend inclusions 2,781 440 Foreign tax rate differential 189 187 Change in valuation allowance due to tax reform — (13,821 ) Change in valuation allowance 3,383 2,265 Non-deductible interest — 1,280 Loss from deemed liquidation of foreign subsidiary (4,242 ) — Rate Benefit from Carryback of Capital Loss (6,452 ) — Stock-based compensation shortfalls 437 1,373 Change in U.S. tax rate due to tax reform — 10,391 Return to Provision (1,835 ) — Other, net 70 664 Income tax benefit for the period $ (18,112 ) $ (9,894 ) Total income tax benefit was allocated as follows: Year Ended December 31, In thousands 2018 2017 Operations $ (18,112 ) $ (9,894 ) Stockholders’ equity — 755 Total $ (18,112 ) $ (9,139 ) The U.S. Tax Cuts and Jobs Act (the "Tax Reform Act”) was enacted on December 22, 2017. The legislation significantly changed U.S. tax law by, among other things, lowering the corporate income tax rate from 35% to 21%, implementing a territorial tax system and imposing a one-time repatriation tax on deemed repatriated earnings of foreign subsidiaries. The main impact of the Tax Reform Act on our financial statement is related to the re-measurement of deferred tax balances. We recognized the tax effects of the Tax Reform Act in the year ended December 31, 2017 and recorded a deferred tax benefit of $3.4 million due to the re-measurement of deferred tax balances to the new 21% corporate tax rate. We applied the guidance in the SAB 118 when accounting for the enactment-date effects of the Tax Reform Act in 2017 and throughout 2018. At December 31, 2018, we have now completed our accounting for all the enactment-date income tax effects of the Tax Reform Act. We did no t record any adjustments to our provisional amounts in the year ended December 31, 2018. The Tax Reform Act subjects a U.S. shareholder to tax on Global Intangible Low Tax Income (GILTI) earned by certain foreign subsidiaries. The FASB Staff Q&A Topic 740, No. 5 "Accounting for Global Intangible Low-Taxed Income," states that an entity can make an accounting policy election to either recognize deferred taxes for temporary basis differences expected to reverse as GILTI in future years or to provide for the tax expense related to GILTI in the year the tax is incurred as a period expense only. We have elected to account for GILTI as a current period expense when incurred. The tax effects of temporary differences that gave rise to significant portions of the deferred tax assets and deferred tax liabilities were as follows: Year Ended December 31, In thousands 2018 2017 Deferred tax assets Deferred compensation and retirement plan $ 16,179 $ 15,017 Accrued expenses not deductible until paid 1,584 1,619 Employee stock-based compensation 780 1,757 Accrued payroll not deductible until paid 428 1,111 Accounts receivable, net 100 179 Investment in Foreign Subsidiaries, Outside Basis Difference 1,322 — Goodwill 710 700 Other, net 142 290 Foreign net operating loss carryforwards 3,042 2,887 State net operating loss carryforwards 3,776 3,978 Foreign tax credit carryforwards 3,653 3,653 Federal net operating loss carryforwards 2,507 — Total gross deferred tax assets 34,223 31,191 Less valuation allowances (31,170 ) (28,350 ) Net deferred tax assets $ 3,053 $ 2,841 Deferred tax liabilities Property, plant and equipment $ (1,689 ) $ (1,941 ) Goodwill and other intangibles — (701 ) Prepaid Expenses (331 ) — Other, net (281 ) (972 ) Total gross deferred tax liabilities (2,301 ) (3,614 ) Net deferred tax assets (liabilities) $ 752 $ (773 ) A reconciliation of the beginning and ending balance of deferred tax valuation allowance is as follows: In thousands Balance at December 31, 2016 $ 40,148 Deferred Income Tax Expense (1,227 ) Return to Provision Impact 3,250 Impact of Tax Reform Act (13,821 ) Balance at December 31, 2017 $ 28,350 Deferred Income Tax Expense 3,383 Return to Provision Impact (854 ) Other comprehensive income 291 Balance at December 31, 2018 $ 31,170 In assessing the realizability of deferred tax assets, we consider whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. The valuation allowance for deferred tax assets was $31.2 million and $28.4 million at December 31, 2018 and 2017, respectively. The amount of the deferred tax asset considered realizable could be adjusted if estimates of future taxable income during the carryforward period are increased, or if objective negative evidence in the form of cumulative losses is no longer present, and additional weight may be given to subjective evidence such as changes in our growth projections. We or one of our subsidiaries file income tax returns in the U.S. federal, U.S. state, and foreign jurisdictions. For U.S. state returns, we are no longer subject to tax examinations for years prior to 2013 . For U.S. federal and foreign returns, we are no longer subject to tax examinations for years prior to 2015 . A reconciliation of the beginning and ending amount of unrecognized tax benefit is as follows: In thousands Balance at December 31, 2016 $ 967 Settlements (761 ) Balance at December 31, 2017 $ 206 Settlements (206 ) Balance at December 31, 2018 $ — There is no balance of unrecognized tax benefits as of December 31, 2018 . Any adjustments to this liability as a result of the finalization of audits or potential settlements would not be material. We have elected to classify any interest and penalties related to income taxes within income tax expense in our Consolidated Statements of Comprehensive Income (Loss). We did not recognize any tax benefits for the reduction of accrued interest and penalties associated with the reduction of the liability for unrecognized tax benefits during the years ended December 31, 2018 and 2017 . We did not have any interest and penalties accrued at December 31, 2018 or 2017 . As of December 31, 2018 , we had federal net operating loss carryforwards that are allowed to be carried forward indefinitely and available to reduce 80% of future taxable income in any given year. Deferred income taxes have not been provided on the undistributed earnings of our foreign subsidiaries as these earnings have been, and under current plans will continue to be, permanently reinvested in these subsidiaries. It is not practicable to estimate the amount of additional taxes which may be payable upon the distribution of these earnings. However, because of the provisions in the Tax Reform Act, the tax cost of repatriation is immaterial and limited to foreign withholding taxes, currency translation and state taxes. |
Goodwill and Other Intangible A
Goodwill and Other Intangible Assets | 12 Months Ended |
Dec. 31, 2018 | |
Goodwill and Intangible Assets Disclosure [Abstract] | |
Goodwill and Other Intangible Assets | Goodwill and Other Intangible Assets As discussed in Note A, Significant Accounting Policies , goodwill is not amortized, but is tested for impairment on an annual basis or when circumstances exist that indicate goodwill may be impaired. During our annual impairment test in 2017, we performed a Step One analysis using a business enterprise value approach to determine the fair value of the business. The fair value of the reporting unit was estimated for the purpose of deriving an excess or deficit between the fair value and the carrying amount of the business enterprise. The fair value calculated using the discounted cash flow method was a component of the analysis. Estimated future cash flows were discounted at a rate of 14.0% . The results of the Step One analysis, in accordance with ASU 2017-04, indicated that the carrying value exceeded the fair value and the full carrying value of goodwill should be written-off, resulting in an impairment charge of $34.5 million . Our fair value estimates relied on management assumptions including market rates, revenue growth rates, operating margins, and discount rates. Our accumulated goodwill impairment was $283.1 million and $283.1 million at December 31, 2018 and 2017 , respectively. The changes in the carrying amount of goodwill are as follows: In thousands Balance at December 31, 2016 $ 34,510 Purchase consideration — Impairment (34,510 ) Balance at December 31, 2017 $ — Impairment — Balance at December 31, 2018 $ — Other intangibles with definite useful lives relate to contact databases, client relationships, and non-compete agreements. They are amortized on a straight-line basis over their respective estimated useful lives, typically a period of 2 to 10 years, and reviewed for impairment when events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. The changes in the carrying amount of other intangibles with definite lives are as follows: In thousands Balance at December 31, 2016 $ 3,302 Amortization (713 ) Balance at December 31, 2017 $ 2,589 Amortization (113 ) Disposition $ (2,476 ) Balance at December 31, 2018 $ — Amortization expense related to other intangibles with definite useful lives was $0.1 million and $0.7 million for the years ended December 31, 2018 and 2017 , respectively. The intangible asset was fully amortized as of December 31, 2018. |
Employee Benefit Plans
Employee Benefit Plans | 12 Months Ended |
Dec. 31, 2018 | |
Retirement Benefits [Abstract] | |
Employee Benefit Plans | Employee Benefit Plans Prior to January 1, 1999, we provided a defined benefit pension plan in which most of our employees were eligible to participate (the "Qualified Pension Plan"). In conjunction with significant enhancements to our 401(k) plan, we elected to freeze benefits under the Qualified Pension Plan as of December 31, 1998. In 1994, we adopted a non-qualified, unfunded, supplemental pension plan (the "Restoration Pension Plan") covering certain employees, which provides for incremental pension payments so that total pension payments equal those amounts that would have been payable from the principal pension plan were it not for limitations imposed by income tax regulation. The benefits under the Restoration Pension Plan were intended to provide benefits equivalent to our Qualified Pension Plan as if such plan had not been frozen. We elected to freeze benefits under the Restoration Pension Plan as of April 1, 2014. The overfunded or underfunded status of our defined benefit post-retirement plans is recorded as an asset or liability on our balance sheet. The funded status is measured as the difference between the fair value of plan assets and the projected benefit obligation. Periodic changes in the funded status are recognized through other comprehensive income. We currently measure the funded status of our defined benefit plans as of December 31, the date of our year-end consolidated balance sheets. The status of the defined benefit pension plans at year-end was as follows: Year Ended December 31, In thousands 2018 2017 Change in benefit obligation Benefit obligation at beginning of year $ 187,036 $ 179,247 Interest cost 6,740 7,347 Actuarial (gain) loss (12,021 ) 10,121 Benefits paid (9,994 ) (9,679 ) Benefit obligation at end of year $ 171,761 $ 187,036 Change in plan assets Fair value of plan assets at beginning of year 126,013 116,725 Actual return on plan assets (9,847 ) 17,292 Contributions 1,690 1,675 Benefits paid (9,994 ) (9,679 ) Fair value of plan assets at end of year $ 107,862 $ 126,013 Funded status at end of year $ (63,899 ) $ (61,023 ) The following amounts have been recognized in the Consolidated Balance Sheets at December 31: In thousands 2018 2017 Other current liabilities $ 1,685 $ 1,685 Pensions 62,214 59,338 Total $ 63,899 $ 61,023 The following amounts have been recognized in accumulated other comprehensive loss, net of tax, at December 31: In thousands 2018 2017 Net loss $ 46,584 $ 45,418 Based on current estimates, we will be required to make $2.2 million contributions to our Qualified Pension Plan in 2019. We are not required to make and do not intend to make any contributions to our Restoration Pension Plan in 2019 other than to the extent needed to cover benefit payments. We expect benefit payments under this supplemental pension plan to total approximately $1.7 million in 2019. The following information is presented for pension plans with an accumulated benefit obligation in excess of plan assets: In thousands 2018 2017 Projected benefit obligation $ 171,761 $ 187,036 Accumulated benefit obligation $ 171,761 $ 187,036 Fair value of plan assets $ 107,862 $ 126,013 The Restoration Pension Plan had an accumulated benefit obligation of $25.3 million and $27.6 million at December 31, 2018 and 2017 , respectively. The following table presents the components of net periodic benefit cost and other amounts recognized in other comprehensive income (loss) for both plans: Year Ended December 31, In thousands 2018 2017 Net Periodic Benefit Cost (Pre-Tax) Interest cost $ 6,740 $ 7,347 Expected return on plan assets (6,094 ) (7,328 ) Recognized actuarial loss 2,754 2,754 Net periodic benefit cost 3,400 2,773 Amounts Recognized in Other Comprehensive Income (Loss) (Pre-Tax) Net (gain) loss 1,166 (2,597 ) Net cost recognized in net periodic benefit cost and other comprehensive (income) loss $ 4,566 $ 176 The estimated net loss for the defined benefit pension plans that will be amortized from accumulated other comprehensive loss into net periodic benefit cost in 2019 is $2.9 million . The period over which the net loss from the Qualified Pension Plan is amortized into net periodic benefit cost was the average future lifetime of all participants (approximately 23 years). The Qualified Pension Plan is frozen and almost all of the plan's participants are not active employees. The weighted-average assumptions used for measurement of the defined pension plans were as follows: Year Ended December 31, 2018 2017 Weighted-average assumptions used to determine net periodic benefit cost Discount rate 3.67 % 4.21 % Expected return on plan assets 5.00 % 6.50 % December 31, 2018 2017 Weighted-average assumptions used to determine benefit obligations Discount rate 4.35 % 3.67 % The discount rate assumptions are based on current yields of investment-grade corporate long-term bonds. The expected long-term return on plan assets is based on the expected future average annual return for each major asset class within the plan’s portfolio (which is principally comprised of equity investments) over a long-term horizon. In determining the expected long-term rate of return on plan assets, we evaluated input from our investment consultants, actuaries, and investment management firms, including their review of asset class return expectations, as well as long-term historical asset class returns. Projected returns by such consultants and economists are based on broad equity and bond indices. Additionally, we considered our historical 15 -year compounded returns, which have been in excess of the forward-looking return expectations. The funded pension plan assets as of December 31, 2018 and 2017 , by asset category, are as follows: In thousands 2018 % 2017 % Equity securities $ 71,384 66 % $ 80,191 64 % Debt securities 22,134 21 % 20,481 16 % Other 14,344 13 % 25,341 20 % Total plan assets $ 107,862 100 % $ 126,013 100 % The fair values presented have been prepared using values and information available as of December 31, 2018 and 2017 . The following tables present the fair value measurements of the assets in our funded pension plan: In thousands December 31, Quoted Prices in Active Markets for Significant Other Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3) Equity securities $ 71,384 $ 71,384 $ — $ — Debt securities 22,134 22,134 — — Total investments, excluding investments valued at NAV 93,518 93,518 — — Investments valued at NAV (1) 14,344 — — — Total plan assets $ 107,862 $ 93,518 $ — $ — In thousands December 31, Quoted Prices Significant Other Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3) Equity securities $ 80,191 $ 80,191 $ — $ — Debt securities 20,481 20,481 — — Total investments, excluding investments valued at NAV 100,672 100,672 — — Investments valued at NAV (1) 25,341 — — — Total plan assets $ 126,013 $ 100,672 $ — $ — (1) Investment valued at NAV are comprised of cash, cash equivalents, and short-term investments used to provide liquidity for the payment of benefits and other purposes. The commingled funds are valued at NAV based on the market value of the underlying investments, which are primarily government issued securities. The investment policy for the Qualified Pension Plan focuses on the preservation and enhancement of the corpus of the plan’s assets through prudent asset allocation, quarterly monitoring and evaluation of investment results, and periodic meetings with investment managers. The investment policy’s goals and objectives are to meet or exceed the representative indices over a full market cycle ( 3 - 5 years). The policy establishes the following investment mix, which is intended to subject the principal to an acceptable level of volatility while still meeting the desired return objectives: Target Acceptable Range Benchmark Index Domestic Equities 50.0 % 35 % - 75% S&P 500 Large Cap Growth 22.5 % 15 % - 30% Russell 1000 Growth Large Cap Value 22.5 % 15 % - 30% Russell 1000 Value Mid Cap Value 5.0 % 5 % - 15% Russell Mid Cap Value Mid Cap Growth 0.0 % 0 % - 10% Russell Mid Cap Growth Domestic Fixed Income 35.0 % 15 % - 50% LB Aggregate International Equities 15.0 % 10 % - 25% MSC1 EAFE The funded pension plan provides for investment in various investment types. Investments, in general, are exposed to various risks, such as interest rate, credit, and overall market volatility risk. Due to the level of risk associated with investments, it is reasonably possible that changes in the value of investments will occur in the near term and may impact the funded status of the plan. To address the issue of risk, the investment policy places high priority on the preservation of the value of capital (in real terms) over a market cycle. Investments are made in companies with a minimum five -year operating history and sufficient trading volume to facilitate, under most market conditions, prompt sale without severe market effect. Investments are diversified across numerous market sectors and individual companies. Reasonable concentration in any one issue, issuer, industry, or geographic area is allowed if the potential reward is worth the risk. Investment managers are evaluated by the performance of the representative indices over a full market cycle for each class of assets. The Pension Plan Committee reviews, on a quarterly basis, the investment portfolio of each manager, which includes rates of return, performance comparisons with the most appropriate indices, and comparisons of each manager’s performance with a universe of other portfolio managers that employ the same investment style. The expected future benefit payments for both pension plans over the next ten years as of December 31, 2018 are as follows: In thousands 2019 $ 10,133 2020 10,365 2021 10,606 2022 10,962 2023 11,251 2024-2028 57,856 Total $ 111,173 We also sponsored a 401(k) - retirement plan in which we matched a portion of employees’ voluntary before-tax contributions prior to 2018. Under this plan, both employee and matching contributions vest immediately. We stopped this 401(k) match program in 2018. Total 401(k) expense for these matching payments recognized was $0.4 million and $3.0 million for years ending December 31, 2018 and 2017 . |
Stockholders' Equity
Stockholders' Equity | 12 Months Ended |
Dec. 31, 2018 | |
Stockholders' Equity Attributable to Parent [Abstract] | |
Stockholders' Equity | Stockholders’ Equity Dividends We did no t pay any dividends in 2018 and 2017. Share Repurchase Under the stock repurchase program publicly announced in August of 2014, our Board provided authorization to spend up to $20.0 million to repurchase shares of our outstanding common stock. During 2018 and 2017, no shares of our common stock were purchased. We had $11.4 million remaining under the current authorization as of December 31, 2018 . From 1997 through December 2018 , we have paid more than $1.2 billion to repurchase 6.8 million shares under this program and previously announced programs . Awardees of stock-based compensation may elect to have shares of common stock withheld from vested awards to meet tax obligations. These shares are returned to our treasury stock at the time of vesting. During 2018 , we received 3,541 shares of our common stock, with an estimated market value of $0.03 million , from such arrangements. Series A Convertible Preferred Stock Harte Hanks is authorized to issue one million shares of preferred stock with a par value of $1.00 . In January 2018, our board of directors designated a total of 9,926 shares of our preferred stock as our Series A Convertible Preferred Stock (the "Series A Preferred Stock"). Each share of our Series A Preferred stock is convertible at any time at the option of the holder into the number of shares of common stock at the initial conversion price. Dividends on the Series A Preferred Stock are accrued at a rate of 5.0% per year or the rate that cash dividends were paid in respect to shares of common stock if such rate is greater than 5.0% . If Series A Preferred Stock is converted into the common stock, the accumulated dividends accrued is no longer payable. Holders of Series A Preferred Stock do not have voting rights, subject to certain exceptions. On January 23, 2018, we issued 9,926 shares of our Series A Preferred Stock to Wipro, LLC for gross proceeds of $9.9 million . Shares are convertible into 16.0% of our outstanding common stock on a pre-closing basis, priced at $9.91 per share of common stock. For so long as Wipro owns at least a majority of the preferred shares originally purchased or is the beneficial owner of at least 5% of the company's common stock, Wipro has the right to appoint one individual as a non-voting observer to the Board and under certain circumstances Wipro may appoint a board member to the board of directors. As of December 31, 2018, Wipro, LLC has designated an observer to the Board of Directors. |
Stock-Based Compensation
Stock-Based Compensation | 12 Months Ended |
Dec. 31, 2018 | |
Disclosure of Compensation Related Costs, Share-based Payments [Abstract] | |
Stock-Based Compensation | Stock-Based Compensation Compensation expense for stock-based awards is based on the fair values of the awards on the date of grant and is recognized on a straight-line basis over the vesting period of the entire award in the “Labor” line of the Consolidated Statements of Comprehensive Income (Loss). For the years ended December 31, 2018 and 2017 , we recorded total stock-based compensation expense from operations of $(0.6) million and $2.7 million , respectively. We granted equity awards to our Chief Executive Officer, Chief Financial Officer and Chief Operations Officer in 2019, 2018 and 2017, as a material inducement for acceptance of such positions. These option, restricted stock, and performance unit awards were not submitted for stockholder approval and were separately listed with the NYSE. In May 2013, our stockholders approved the 2013 Omnibus Incentive Plan ("2013 Plan"), pursuant to which we may issue up to 500,000 shares of stock-based awards to directors, employees, and consultants, as adjusted for the reverse stock split. The 2013 Plan replaced the stockholder-approved 2005 Omnibus Incentive Plan ("2005 Plan"), pursuant to which we issued equity securities to directors, officers, and key employees. No additional stock-based awards will be granted under the 2005 Plan, but awards previously granted under the 2005 Plan will remain outstanding in accordance with their respective terms. As of December 31, 2018 and 2017, there were 0.2 million and 0.1 million shares available for grant under the 2013 Plan. Stock Options Options granted under the 2013 Plan or as inducement awards have an exercise price equal to the market value of the common stock on the grant date. These options become exercisable in 25% increments on the first four anniversaries of their date of grant and expire on the ten th anniversary of their date of grant. Options to purchase 34 thousand shares granted as inducement awards were outstanding at December 31, 2018 , with exercise prices ranging from $7.40 to $60.40 per share. Options to purchase 42 thousand shares granted under 2013 Plan awards were outstanding at December 31, 2018 , with exercise prices ranging from $7.40 to $119.00 per share. Options under the 2005 Plan were granted at exercise prices equal to the market value of the common stock on the grant date. All such awards have met their respective vesting dates. Options to purchase 95 thousand shares were outstanding under the 2005 Plan as of December 31, 2018 , with exercise prices ranging from $7.40 to $123.10 per share. Options issued through March 2015 vest in full (to the extent not previously vested) upon a change in control, as defined in the applicable equity plan. Options granted to officers after April 2015 vest in full upon a change in control if such options are not assumed or replaced by a publicly-traded successor with an equivalent award (as defined in such officers’ change in control severance agreements). Additionally, 25% of the inducement options granted to the former Chief Executive Officer will vest (if not previously vested) in the event her employment is terminated without cause, or if she terminates her employment for good reason (as such terms are defined in her employment agreement). However, following the August 2018 resignation of our former CEO, her unvested stock option was forfeited according to her separation agreement with the Company and resulted in $0.1 million credit to stock compensation expense. The following summarizes all stock option activity during the years ended December 31, 2018 and 2017 : In thousands Number of Shares Weighted- Average Exercise Price Weighted- Average Remaining Contractual Term (Years) Aggregate Intrinsic Value (Thousands) Options outstanding at December 31, 2016 370,547 $ 77.23 Granted in 2017 33,855 10.00 Exercised in 2017 — — — Unvested options forfeited in 2017 (9,872 ) 73.31 Vested options expired in 2017 (85,563 ) 110.44 Options outstanding at December 31, 2017 308,967 $ 60.80 Granted in 2018 14,821 7.40 Exercised in 2018 — — — Unvested options forfeited in 2018 (61,286 ) 37.13 Vested options expired in 2018 (91,133 ) 68.28 Options outstanding at December 31, 2018 171,369 $ 60.66 4.56 — Vested and expected to vest at December 31, 2018 171,369 $ 60.66 4.56 — Exercisable at December 31, 2018 128,105 $ 76.48 3.13 — The aggregate intrinsic value at year end in the table above represents the total pre-tax intrinsic value that would have been received by the option holders if all of the in-the-money options were exercised on December 31, 2018 . The pre-tax intrinsic value is the difference between the closing price of our common stock on December 31, 2018 and the exercise price for each in-the-money option. This value fluctuates with the changes in the price of our common stock. The following table summarizes information about stock options outstanding at December 31, 2018 : Range of Exercise Prices Number Outstanding Weighted-Average Exercise Price Weighted-Average Remaining Life (Years) Number Exercisable Weighted-Average Exercise Price $ 7.40 - 60.40 84,502 $ 30.91 5.31 44,289 $ 50.77 $ 72.50 - 119.00 84,467 88.65 3.88 81,416 89.10 $ 123.10 - 123.10 2,400 123.10 2.10 2,400 123.10 171,369 $ 60.66 4.56 128,105 $ 76.48 The fair value of each option grant is estimated on the date of grant using the Black-Scholes Option-Pricing Model based on the following weighted-average assumptions used for grants during 2018 and 2017 : Year Ended December 31, 2018 2017 Expected term (in years) 5.23 6.25 Expected stock price volatility 55.07 % 53.70 % Risk-free interest rate 2.96 % 2.16 % Expected term is estimated using the simplified method, which takes into account vesting and contractual term. The simplified method is being used to calculate expected term instead of historical experience due to a lack of relevant historical data resulting from changes in option vesting schedules and changes in the pool of employees receiving option grants. Expected stock price volatility is based on the historical volatility from traded shares of our stock over the expected term. The risk-free interest rate is based on the rate of a zero-coupon U.S. Treasury instrument with a remaining term approximately equal to the expected term. The weighted-average fair value of options granted during 2018 and 2017 was $3.55 and $5.32 , respectively. As of December 31, 2018 , there was $0.2 million of total unrecognized compensation cost related to unvested stock options. This cost is expected to be recognized over a weighted average period of approximately 2.85 years . Cash Stock Appreciation Rights In 2016 and 2017 the Board approved grants of cash settling stock appreciation rights under the 2013 Plan. Cash stock appreciation rights vest in 25% increments on the first four anniversaries of the date of grant and expire after 10 years. Cash stock appreciation rights settle solely in cash and are treated as a liability. The following summarizes all cash stock appreciation rights during the year ended December 31, 2018 : Number of Weighted- Grant Price Weighted-Average Cash stock appreciation rights outstanding at December 31, 2016 — $ — Granted in 2017 86,618 9.70 Exercised in 2017 — — Forfeited in 2017 — — December 31, 2017 86,618 $ 9.70 9.48 Granted in 2018 — — Exercised in 2018 — — Expired in 2018 (11,090 ) 9.70 Forfeited in 2018 (62,852 ) 9.70 Cash stock appreciation rights outstanding at December 31, 2018 12,676 $ 9.70 8.48 Vested balance at December 31, 2018 3,169 $ 9.70 8.48 The fair value of each cash stock appreciation right is estimated on the date of grant using the Black-Scholes Option-Pricing Model and is revalued at the end of each period. Changes in fair value are recorded to the income statement as changes to expense. As of December 31, 2018 , there was $0.0 million of total unrecognized compensation cost related to unvested cash stock appreciation right grants. Restricted Stock Units Restricted stock units granted as inducement awards or under the 2013 Plan vest in three equal increments on the first three anniversaries of their date of grant. Restricted stock units settle solely in common stock and are treated as equity. Outstanding restricted stock units granted to officers as inducement awards or under the 2013 Plan vest in full (to the extent not previously vested) upon a change in control if such unvested shares are not assumed or replaced by a publicly-traded successor with an equivalent award (as such terms are defined in such officers’ change-in-control severance agreements). The following summarizes all restricted stock units' activity during 2018 and 2017 : Number of Shares Weighted- Average Grant Date Fair Value Unvested shares outstanding at December 31, 2016 94,543 $ 37.59 Granted in 2017 160,962 9.81 Vested in 2017 (40,979 ) 41.39 Forfeited in 2017 (13,304 ) 27.84 Unvested shares outstanding at December 31, 2017 201,222 $ 15.23 Granted in 2018 72,549 9.51 Vested in 2018 (56,219 ) 19.28 Forfeited in 2018 (110,137 ) 14.54 Unvested shares outstanding at December 31, 2018 107,415 $ 9.98 The fair value of each restricted stock unit is estimated on the date of grant as the closing market price of our common stock on the date of grant. As of December 31, 2018 , there was $0.9 million of total unrecognized compensation cost related to restricted stock units. This cost is expected to be recognized over a weighted average period of approximately 2.24 years . Phantom Stock Units In 2016 and 2017, the Board approved grants of phantom stock units under the 2013 Plan. Phantom stock units vest in 25% increments on the first four anniversaries of the date of grant. Phantom stock units settle solely in cash and are treated as a liability. Grants of phantom stock units made to officers under the 2013 Plan vest in full (to the extent not previously vested) upon a change in control if they are not assumed or replaced by a publicly-traded successor with an equivalent award (as such terms are defined in such officers’ change-in-control severance agreements). The following summarizes all phantom stock unit activity during 2018 and 2017: Number of Weighted- Phantom stock units outstanding at December 31, 2016 53,164 $ 26.90 Granted in 2017 56,000 9.70 Vested in 2017 (12,483 ) 26.90 Forfeited in 2017 (14,644 ) 22.63 Phantom stock units outstanding at December 31, 2017 82,037 $ 15.92 Granted in 2018 — — Vested in 2018 (19,992 ) 17.85 Forfeited in 2018 (29,234 ) 16.32 Phantom stock units outstanding at December 31, 2018 32,811 $ 14.39 The fair value of each phantom stock unit is estimated on the date of grant as the closing market price of our common stock on the date of grant. Changes in our stock price will result in adjustments to compensation expense and the corresponding liability over the applicable service period. As of December 31, 2018 , there was $0.1 million of total unrecognized compensation cost related to phantom stock units. This cost is expected to be recognized over a weighted average period of approximately 2.15 years . Performance Stock Units Under the 2013 Plan and grants of inducement awards, performance stock units are a form of share-based award similar to unvested shares, except that the number of shares ultimately issued is based on our performance against specific performance goals over a roughly three-year period. At the end of the performance period, the number of shares of stock issued will be determined in accordance with the specified performance target(s) in a range between 0% and 100% . Performance stock units vest solely in common stock and are treated as equity. Upon a change in control, performance stock units granted to officers vest on a pro-rated basis (based on time elapsed from the grant) to the extent not previously settled if they are not assumed or replaced by a publicly-traded successor with an equivalent award (as such terms are defined in such officers' change-in-control severance agreements). The following summarizes all performance stock unit activity during 2018 and 2017 : Number of Units Weighted- Average Grant-Date Fair Value Performance stock units outstanding at December 31, 2016 84,430 $ 25.56 Granted in 2017 89,124 9.95 Settled in 2017 — — Forfeited in 2017 (10,494 ) 47.90 Performance stock units outstanding at December 31, 2017 163,060 $ 15.59 Granted in 2018 11,904 8.40 Settled in 2018 — — Forfeited in 2018 (136,435 ) 16.40 Performance stock units outstanding at December 31, 2018 38,529 $ 10.50 The fair value of each performance stock unit is estimated on the date of grant as the closing market price of our common stock on the date of grant, minus the present value of anticipated dividend payments. Periodic compensation expense is based on the current estimate of future performance against specific performance goals over a three -year period and is adjusted up or down based on those estimates. As of December 31, 2018 , there was $0.2 million of total unrecognized compensation cost related to performance stock units. This cost is expected to be recognized over a weighted average period of approximately 1 year . Cash Performance Stock Units In 2016 and 2017, the Board of Directors approved grants of cash performance stock units under the 2013 Plan. Cash performance stock units are a form of share-based award similar to phantom stock units, except that the number of units ultimately issued is based on our performance against specific performance goals measured after a three-year period. At the end of the performance period, the number of units vesting will be determined in accordance with specified performance target(s) in a range between 0% and 100% . Cash performance stock units settle solely in cash and are treated as a liability. Upon a change in control, cash performance stock units granted to officers vest on a pro-rated basis (based on time elapsed from the grant) to the extent not previously settled if they are not assumed or replaced by a publicly-traded successor with an equivalent award (as such terms are defined in such officers’ change-in-control severance agreements). The following summarizes all performance stock unit activity during 2018 and 2017: Number of Weighted- Cash performance stock units outstanding at December 31, 2016 44,397 $ 26.90 Granted in 2017 109,887 10.10 Settled in 2017 — — Forfeited in 2017 (3,778 ) 26.90 Cash performance stock units outstanding at December 31, 2017 150,506 $ 14.63 Granted in 2018 — — Settled in 2018 — — Forfeited in 2018 (146,728 ) 14.32 Cash performance stock units outstanding at December 31, 2018 3,778 $ 26.90 The fair value of each cash performance stock unit is estimated on the date of grant as the closing market price of our common stock on the date of grant, minus the present value of anticipated dividend payments. Periodic compensation expense is based on the current estimate of future performance against specific performance goals over a three -year period and is adjusted up or down based on those estimates. As of December 31, 2018 , there was $0.0 million of total unrecognized compensation cost related to performance stock units. |
Commitments and Contingencies
Commitments and Contingencies | 12 Months Ended |
Dec. 31, 2018 | |
Commitments and Contingencies Disclosure [Abstract] | |
Commitments and Contingencies | Commitments and Contingencies At December 31, 2018 , we had letters of credit in the amount of $2.8 million backed by cash collateral. No amounts were drawn against these letters of credit at December 31, 2018 . These letters of credit exist to support insurance programs relating to workers’ compensation, automobile, and general liability. In the normal course of our business, we are obligated under some agreements to indemnify our clients as a result of claims that we infringe on the proprietary rights of third parties. The terms and duration of these commitments vary and, in some cases, may be indefinite, and certain of these commitments do not limit the maximum amount of future payments we could become obligated to make there under; accordingly, our actual aggregate maximum exposure related to these types of commitments cannot be reasonably estimated. Historically, we have not been obligated to make significant payments for obligations of this nature, and no liabilities have been recorded for these obligations in our financial statements. We are also currently subject to various legal proceedings in the course of conducting our businesses and, from time to time, we may become involved in additional claims and lawsuits incidental to our businesses. In the opinion of management, after consultation with counsel, none of these matters is currently considered to be reasonably possible of resulting in a material adverse effect on our consolidated financial position or results of operations. Nevertheless, we cannot predict the impact of future developments affecting our pending or future claims and lawsuits and any resolution of a claim or lawsuit within a particular fiscal quarter may adversely impact our results of operations for that quarter. We expense legal costs as incurred, and all recorded legal liabilities are adjusted as required as better information becomes available to us. The factors we consider when recording an accrual for contingencies include, among others: (i) the opinions and views of our legal counsel, (ii) our previous experience, and (iii) the decision of our management as to how we intend to respond to the complaints. |
Leases
Leases | 12 Months Ended |
Dec. 31, 2018 | |
Leases [Abstract] | |
Leases | Leases We lease real estate and certain equipment under numerous lease agreements, most of which contain some renewal options. The total rent expense applicable to operating leases was $11.6 million and $13.1 million for the years ended December 31, 2018 and 2017 . Step rent provisions and escalation clauses, normal tenant improvements, rent holidays, and other lease concessions are taken into account in computing minimum lease payments. We recognize the minimum lease payments on a straight-line basis over the minimum lease term. The future minimum rental commitments for all non-cancelable operating leases with terms in excess of one year as of December 31, 2018 are as follows: In thousands 2019 $ 9,645 2020 8,815 2021 7,425 2022 5,456 2023 2,349 Thereafter 1,328 Total $ 35,018 We also lease certain equipment and software under capital leases. Our capital lease obligations at year-end were as follows: In thousands 2018 2017 Current portion of capital leases $ 748 $ 506 Long-term portion of capital leases 676 486 Total capital lease obligation $ 1,424 $ 992 The future minimum lease payments for all capital leases operating as of December 31, 2018 are as follows: In thousands 2019 $ 748 2020 307 2021 131 2022 133 2023 104 Thereafter — Total $ 1,423 |
Earnings (Loss) Per Share
Earnings (Loss) Per Share | 12 Months Ended |
Dec. 31, 2018 | |
Earnings Per Share [Abstract] | |
Earnings (Loss) Per Share | Earnings (Loss) Per Share In periods in which the company has net income, the company is required to calculate earnings (loss) per share ("EPS") using the two-class method. The two-class method is required because the company's preferred stock is considered a participating security with objectively determinable and non-discretionary dividend participation rights. Preferred stockholders have the right to participate in dividends above their five percent dividend rate should the company declare dividends on its Common Stock at a dividend rate higher than the five percent (on an as-converted basis). Under the two-class method, undistributed and distributed earnings are allocated on a pro-rata basis to the common and the preferred stockholders. The weighted-average number of common and preferred stock outstanding during the period is then used to calculate EPS for each class of shares. In periods in which the company has a net loss, basic loss per share is calculated using the treasury stock method. The treasury stock method is calculated by dividing the net loss by the weighted-average number of common shares outstanding during the period. The two-class method is not used, because the two-class calculation is anti-dilutive. Reconciliations of basic and diluted EPS are as follows: Year Ended December 31, In thousands, except per share amounts 2018 2017 Numerator: Net income (loss) $ 17,550 $ (41,860 ) Less: Preferred stock dividend 457 — Less: Earnings attributable to participating securities 2,202 — Numerator for basic EPS: income/(loss) attributable to common stockholders 14,891 $ (41,860 ) Effect of dilutive securities: Add back: Allocation of earnings to participating securities 2,202 — Less: Re-allocation of earnings to participating securities considering potentially dilutive securities (2,191 ) — Numerator for diluted EPS $ 14,902 $ (41,860 ) Denominator: Basic EPS denominator: weighted-average common shares outstanding 6,237 6,192 Effect of dilutive securities: Unvested shares 33 — Diluted EPS denominator 6,270 6,192 Basic earnings (loss) per common share $ 2.39 $ (6.76 ) Diluted earnings (loss) per common share $ 2.38 $ (6.76 ) For the purpose of calculating the shares used in the diluted EPS calculations, 0.2 million and 0.3 million anti-dilutive options have been excluded from the EPS calculations for the years ended December 31, 2018 and 2017 . 0.1 million and 0.1 million anti-dilutive unvested shares were excluded from the calculation of shares used in the diluted EPS calculation for the years ended December 31, 2018 and 2017 , respectively. |
Comprehensive Income (Loss)
Comprehensive Income (Loss) | 12 Months Ended |
Dec. 31, 2018 | |
Comprehensive Income (Loss), Net of Tax, Attributable to Parent [Abstract] | |
Comprehensive Income (Loss) | Comprehensive Income (Loss) Comprehensive income (loss) for a period encompasses net income (loss) and all other changes in equity other than from transactions with our stockholders. Our comprehensive income (loss) was as follows: Year Ended December 31, In thousands 2018 2017 Net income (loss) $ 17,550 $ (41,860 ) Other comprehensive income (loss): Adjustment to pension liability (1,166 ) 2,597 Tax (expense) benefit — (1,038 ) Adjustment to pension liability, net of tax (1,166 ) 1,559 Foreign currency translation adjustment (1,014 ) 316 Total other comprehensive income (loss) $ (2,180 ) $ 1,875 Total comprehensive income (loss) $ 15,370 $ (39,985 ) Changes in accumulated other comprehensive income (loss) by component are as follows: In thousands Defined Benefit Pension Items Foreign Currency Items Total Balance at December 31, 2016 $ (46,977 ) $ 799 $ (46,178 ) Other comprehensive loss, net of tax, before reclassifications — 316 316 Amounts reclassified from accumulated other comprehensive income (loss), net of tax 1,559 — 1,559 Net current period other comprehensive income (loss), net of tax 1,559 316 1,875 Balance at December 31, 2017 $ (45,418 ) $ 1,115 $ (44,303 ) Other comprehensive loss, net of tax, before reclassifications — (1,014 ) (1,014 ) Amounts reclassified from accumulated other comprehensive income (loss), net of tax (1,166 ) — (1,166 ) Net current period other comprehensive income (loss), net of tax (1,166 ) (1,014 ) (2,180 ) Balance at December 31, 2018 $ (46,584 ) $ 101 $ (46,483 ) Reclassification amounts related to the defined pension plans are included in the computation of net period pension benefit cost (see Note F , Employee Benefit Plans ). |
Disposition
Disposition | 12 Months Ended |
Dec. 31, 2018 | |
Business Combinations [Abstract] | |
Disposition | Disposition On February 28, 2018, we completed the sale of 3Q Digital to an entity owned by certain former owners of the 3Q Digital business. Consideration for the sale included $5.0 million in cash proceeds, subject to certain working capital adjustments, and up to $5.0 million in additional consideration if the 3Q Digital business is sold again (provided certain value thresholds are met). The $35 million contingent consideration obligation that was related to our acquisition of 3Q Digital in 2015 was assigned to the buyer, therefore relieving us of the obligation. In addition, the identified intangible assets with definite lives for client relationships and non-compete agreements were written-off as a component of the gain on sale. The 3Q Digital business represented less than 10% of our total 2017 revenues. As a result of the sale, the company recognized a pre-tax gain of $31.0 million in the first quarter of 2018. The assets of 3Q Digital included net intangible assets and the liabilities (including contingent consideration) were removed from our balance sheet as a result of the disposition. The purchase agreement and subsequent amendment to the purchase agreement for the 2015 acquisition of 3Q Digital included a contingent consideration arrangement that would have required us to pay the former owners of 3Q Digital an additional cash payment depending on achievement of certain revenue growth goals. The potential undiscounted amount of all future payments that would have been required to be paid under the contingent consideration arrangement was $35.0 million in cash payable in 2019. A reconciliation of accrued balances of the contingent consideration using significant unobservable inputs (Level 3) is as follows: (in thousands) Fair Value Accrued contingent consideration liability as of December 31, 2017 $ 33,887 Accretion of interest 742 Disposition $ (34,629 ) Accrued earnout liability as of December 31, 2018 $ — |
Certain Relationships and Relat
Certain Relationships and Related Party Transactions | 12 Months Ended |
Dec. 31, 2018 | |
Related Party Transactions [Abstract] | |
Certain Relationships and Related Party Transactions | Certain Relationships and Related Party Transactions Since 2016, we have conducted (and we continue to conduct) business with Wipro, LLC (“Wipro”), whereby Wipro provides us with a variety of technology-related services, including database and software development, database support and analytics, IT infrastructure support, leased facilities and digital campaign management. Additionally, we also provide Wipro with agency services and consulting services. Effective January 30, 2018, Wipro became a related party when it purchased 9,926 shares of our Series A Preferred Stock (which are convertible at Wipro's option into 1,001,614 shares, or 16% of our Common Stock), for aggregate consideration of $9.9 million . For information pertaining to the Company’s preferred stock, See Note E, Convertible Preferred Stock . During 2018, we recorded an immaterial amount of revenue for services we provided to Wipro. During the twelve months ended December 31, 2018 and 2017, we recorded $ 12.3 million and $ 5.6 million of expense, respectively, in technology-related services and lease expense for a facility Wipro provided to us. During the twelve months ended December 31, 2018, we capitalized $ 2.3 million of costs ( $2.1 million of which was included in the asset impairment charge for the year ended December 31, 2018), for internally developed software services received from Wipro. These remaining capitalized costs are included in Other Assets on the Consolidated Balance Sheet as of December 31, 2018. As of December 31, 2018 and 2017, we had a trade payable due to Wipro of $5.0 million and $ 2.2 million , respectively. As of December 31, 2018, we had an immaterial amount in trade receivables due from Wipro for services provided in 2017 but invoiced in 2018 and no trade receivables due from Wipro as of December 31, 2017 . As described in “Note C- Long-Term Debt", the Company’s Texas Capital Credit Facility is secured by HHS Guaranty, LLC, an entity formed to provide credit support for the Company by certain members of the Shelton family (descendants of one of our founders). Pursuant to the Amended and Restated Fee, Reimbursement and Indemnity Agreement, dated January 9, 2018, between HHS Guarantee. LLC and the Company, HHS Guarantee, LLC has the right to appoint one representative director to the Board of Directors. Currently, David L. Copeland serves as the HHS Guarantee, LLC representative on the Board of Directors. |
Selected Quarterly Data (Unaudi
Selected Quarterly Data (Unaudited) | 12 Months Ended |
Dec. 31, 2018 | |
Quarterly Financial Data [Abstract] | |
Selected Quarterly Data (Unaudited) | Selected Quarterly Data (Unaudited) First Quarter Second Quarter Third Quarter Fourth Quarter In thousands, except per share amounts 2018 2017 2018 2017 2018 2017 2018 2017 Revenues $ 81,198 $ 94,894 $ 69,633 $ 94,722 $ 63,588 $ 94,424 $ 70,209 $ 99,866 Operating income (loss) (5,035 ) (6,342 ) (6,308 ) (1,791 ) (10,353 ) 950 (4,338 ) (33,682 ) Income (loss) before income taxes 23,849 (8,862 ) (7,318 ) (4,852 ) (11,421 ) (2,098 ) (5,673 ) (35,942 ) Net income (loss) $ 32,629 $ (7,386 ) $ (6,734 ) $ (2,653 ) $ (9,984 ) $ (2,480 ) $ 1,639 $ (29,341 ) Basic earnings (loss) per common share $ 5.24 $ (1.20 ) $ (1.10 ) $ (0.43 ) $ (1.62 ) $ (0.40 ) $ 0.21 $ (4.73 ) Diluted earnings (loss) per common share $ 4.67 $ (1.20 ) $ (1.10 ) $ (0.43 ) $ (1.62 ) $ (0.40 ) $ 0.21 $ (4.73 ) Earnings per common share amounts are computed independently for each of the quarters presented. Therefore, the sum of the quarterly earnings per share amounts may not equal the quarterly earnings per share amounts or the annual earnings per share amounts due to rounding. |
Overview and significant Acco_2
Overview and significant Accounting Policies (Policies) | 12 Months Ended |
Dec. 31, 2018 | |
Accounting Policies [Abstract] | |
Reverse Stock Split | Reverse Stock Split On January 31, 2018, we executed a 1-for- 10 reverse stock split (the "Reverse Stock Split"). Pursuant to the Reverse Stock Split, every 10 pre-split shares were exchanged for one post-split share of the Company's Common Stock. No fractional shares were issued in connection with the Reverse Stock Split. Stockholders who would otherwise have held a fractional share of the Common Stock received a cash payment in lieu thereof. In addition, our authorized Common Stock was reduced from 250 million to 25 million shares. The number of authorized shares of preferred stock remains unchanged at one million shares. |
Geographic Concentrations Policy | Geographic Concentrations Depending on the needs of our clients, our services are provided through an integrated approach through 23 facilities worldwide, of which 4 are located outside of the U.S. |
Consolidation | Consolidation The consolidated financial statements and accompanying notes are prepared in conformity with accounting principles generally accepted in United States ("U.S. GAAP"). The accompanying consolidated financial statements present the financial position and the results of operations and cash flows of Harte Hanks, Inc., and its subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation. As used in this report, the terms “Harte Hanks,” “we,” “us,” or “our” may refer to Harte Hanks, Inc., one or more of our consolidated subsidiaries, or all of them taken as a whole. |
Use of Estimates | Use of Estimates The preparation of consolidated financial statements requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue, and expenses. Actual results and outcomes could differ from those estimates and assumptions. Such estimates include, but are not limited to, estimates related to pension accounting; fair value for purposes of assessing goodwill, long-lived assets, and intangible assets for impairment; income taxes; and contingencies. On an ongoing basis, management reviews its estimates based on currently available information. Changes in facts and circumstances could result in revised estimates and assumptions. |
Operating Expense Presentation in Consolidated Statements of Comprehensive Income (Loss) | Operating Expense Presentation in Consolidated Statements of Comprehensive Income (Loss) The “Labor” line in the Consolidated Statements of Comprehensive Income (Loss) includes all employee payroll and benefits, including stock-based compensation, along with temporary labor costs. The “Production and distribution” and “Advertising, selling, general and administrative” lines do not include labor, depreciation, or amortization. |
Fair Value of Financial Instruments | Fair Value of Financial Instruments FASB ASC 820, Fair Value Measurements and Disclosures , ("ASC 820") defines fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. ASC 820 also establishes a fair value hierarchy that prioritizes the inputs used in valuation methodologies into three levels: Level 1 Quoted prices in active markets for identical assets or liabilities. Level 2 Observable inputs other than Level 1 prices, such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities. Level 3 Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. Because of their maturities and/or variable interest rates, certain financial instruments have fair values approximating their carrying values. These instruments include cash and cash equivalents, accounts receivable, and trade payables. The fair value of the assets in our funded pension plan is disclosed in Note F , Employee Benefit Plans. Tradename and non-compete agreement intangible assets are disclosed in Note E , Goodwill and Other Intangible Assets. The summary of our acquisition related contingent consideration accounted for at fair value on a recurring basis is disclosed in Note M , Disposition. |
Cash Equivalents | Cash Equivalents All highly liquid investments with an original maturity of 90 days or less at the time of purchase are considered to be cash equivalents. Cash equivalents are carried at cost, which approximates fair value. |
Allowance for Doubtful Accounts | Allowance for Doubtful Accounts We maintain our allowance for doubtful accounts adequate to reduce accounts receivable to the amount of cash expected to be collected. The methodology used to determine the minimum allowance is based on our prior collection experience and is generally related to the accounts receivable balance in various aging categories. The balance is also influenced by specific clients’ financial strength and circumstance. Accounts that are determined to be uncollectible are written off in the period in which they are determined to be uncollectible. Periodic changes to the allowance balance are recorded as increases or decreases to bad debt expense, which is included in the “Advertising, selling, general, and administrative” line of our Consolidated Statements of Comprehensive Income (Loss). |
Inventory | Inventory Inventory, consisting primarily of print materials and operating supplies, is stated at the lower of cost (first-in, first-out method) or net realizable value. |
Property, Plant and Equipment | Property, Plant and Equipment Property, plant and equipment are stated on the basis of cost. Depreciation is computed using the straight-line method over the estimated useful lives of the assets. The general ranges of estimated useful lives are: Buildings and improvements 3 to 40 years Software 2 to 10 years Equipment and furniture 3 to 20 years Long-lived assets such as property, plant and equipment are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. The carrying amount of a long-lived asset group is not recoverable if it exceeds the sum of the undiscounted cash flows expected to result from the use and eventual disposition of the asset group. We recorded a $3.8 million impairment of long-lived assets in 2018 and did no t record an impairment of long-lived assets in 2017 . Capital lease assets are included in property, plant and equipment. |
Goodwill and Other Intangibles | Goodwill and Other Intangible Assets Goodwill is recorded to the extent that the purchase price of an acquisition exceeds the fair value of the identifiable net assets acquired and is tested for impairment on an annual basis. We have established November 30 as the date for our annual test for impairment of goodwill. Interim testing is performed more frequently if events or circumstances indicate that it is “more likely than not” that goodwill might be impaired. Such events could include changes in the business climate in which we operate, attrition of key personnel, the current volatility in the capital markets, the company’s market capitalization compared to our book value, our recent operating performance, and financial projections. Goodwill is tested for impairment by assessing qualitative factors to determine whether the existence of events or circumstances leads to a determination that is more likely than not that the fair value of the reporting unit is less than its carrying amount. If after assessing the totality of events or circumstances, or based on management's judgment, we determine it is more likely than not that the fair value is less than its carrying amount, an impairment test is performed using a one-step approach. The fair value of the reporting unit, using the discounted cash flow method, is compared to its carrying amount. If the carrying amount is greater than the fair value, an impairment loss is recognized in an amount equal to the excess. Our acquired intangible assets are amortized on a straight-line basis over their estimated useful lives, which generally range from two to 10 years. Our acquired intangible assets do not have indefinite lives. Intangible assets are reviewed for impairment whenever events or changes in circumstances indicate the carrying amount of the intangible asset may not be recoverable. The carrying amount of an intangible asset is not recoverable if it exceeds the sum of the undiscounted cash flows expected to result from the use and eventual disposition of the asset. If it is determined that an impairment loss has occurred, the loss is measured as the amount by which the carrying amount of the intangible asset exceeds its fair value. |
Income Taxes | Income Taxes Income tax expense includes U.S. and international income taxes accounted for under the asset and liability method. Certain income and expenses are not reported in tax returns and financial statements in the same year. Such temporary differences are reported as deferred tax. Deferred tax assets are reported net of valuation allowances where we have assessed that it is more likely than not that a tax benefit will not be realized. |
Earnings (Loss) Per Share | Earnings (Loss) Per Share Basic earnings (loss) per common share are based upon the weighted-average number of common shares outstanding during the period. Diluted earnings (loss) per common share are based upon the weighted-average number of common shares and dilutive common stock equivalents outstanding during the period. Dilutive common stock equivalents are calculated based on the assumed exercise of stock options and vesting of unvested shares using the treasury stock method. |
Stock-Based Compensation | Stock-Based Compensation All share-based awards are recognized as operating expense in the “Labor” line of the Consolidated Statements of Comprehensive Income (Loss). Calculated expense is based on the fair values of the awards on the date of grant and is recognized over the requisite service period or performance period of the awards. |
Reserve for Healthcare, Workers' Compensation, Automobile and General Liability | Reserve for Healthcare, Workers’ Compensation, Automobile, and General Liability We are self-insured for the majority of our healthcare insurance. We pay actual medical claims up to a stop loss limit of $0.3 million . In the fourth quarter of 2016, we moved to a guaranteed cost program for our workers' compensation and automobile programs. Prior to the change, our deductible for workers’ compensation was $0.5 million . Our deductible for general liability is $0.3 million . The reserve is estimated using current claims activity, historical experience, and claims incurred but not reported. We use loss development factors that consider both industry norms and company specific information. Our liability is recorded at the estimate of the ultimate cost of claims at the balance sheet date. At December 31, 2018 and 2017 , our reserve for healthcare, workers’ compensation, net, automobile, and general liability was $2.7 million and $3.5 million , respectively. Periodic changes to the reserve for workers’ compensation, automobile and general liability are recorded as increases or decreases to insurance expense, which is included in the “Advertising, selling, general and administrative” line of our Consolidated Statements of Comprehensive Income (Loss). Periodic changes to the reserve for healthcare are recorded as increases or decreases to employee benefits expense, which is included in the “Labor” line of our Consolidated Statements of Comprehensive Income (Loss). |
Foreign Currencies | Foreign Currencies In most instances the functional currencies of our foreign operations are the local currencies. Assets and liabilities recorded in foreign currencies are translated in U.S. dollars at the exchange rate on the balance sheet date. Revenue and expenses are translated at average rates of exchange prevailing during a given month. Adjustments resulting from this translation are charged or credited to other comprehensive loss. |
Recent Accounting Pronouncements | Recent Accounting Pronouncements Recently issued accounting pronouncements not yet adopted In August 2018, the FASB issued ASU 2018-14, Compensation—Retirement Benefits—Defined Benefit Plans—General (Topic 715-20): Disclosure Framework—Changes to the Disclosure Requirements for Defined Benefit Plans (ASU 2018-14) , which modifies the disclosure requirements for defined benefit pension plans and other postretirement plans. ASU 2018-14 is effective for fiscal years ending after December 15, 2020, and earlier adoption is permitted. We are currently evaluating the impact of our pending adoption of ASU 2018-14 on our consolidated financial statements. In June 2018, the FASB issued ASU 2018-07, Compensation-Stock Compensation (Topic 718): Improvements to nonemployee share-based payment accounting, which supersedes ASC 505-50, Accounting for Distributions to Shareholders with Components of Stock and Cash and expands the scope of ASC 718 to include all share-based payment arrangements related to the acquisition of goods and services from both nonemployees and employees. As a result, most of the guidance in ASC 718 associated with employee share-based payments, including most of its requirements related to classification and measurement, applies to nonemployee share-based payment arrangements. The ASU is effective for annual periods beginning after December 15, 2018, and the interim periods within those fiscal years with early adoption permitted after the entity has adopted ASU 2014-09 and its related amendments (collectively known as “ASC 606”). We are evaluating the effect that this will have on our consolidated financial statements and related disclosures. In February 2018, the FASB issued ASU 2018-02, Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income . This ASU allows for reclassification of stranded tax effects on items resulting from the change in the corporate tax rate as a result of H.R. 1, originally known as the Tax Cuts and Jobs Act of 2017, from accumulated other comprehensive income to retained earnings. Tax effects unrelated to H.R. 1 are permitted to be released from accumulated other comprehensive income using either the specific identification approach or the portfolio approach, based on the nature of the underlying item. ASU 2018-02 is effective for interim and annual reporting periods beginning after December 15, 2018, with early adoption permitted. We are evaluating the effect that this will have on our consolidated financial statements and related disclosures. Leases In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842) and subsequent amendment ASU 2018-11, which requires all operating leases to be recorded on the balance sheet. The lessee will record a liability for its lease obligations (initially measured at the present value of the future lease payments not yet paid over the lease term, and an asset for its right to use the underlying asset equal to the lease liability, adjusted for lease payments made at or before lease commencement). This ASU is effective for interim and annual periods beginning after December 15, 2018, with early adoption permitted. This change was required to be applied using a modified retrospective approach for leases that exist or are entered into after the beginning of the earliest comparative period in the financial statements. Full retrospective application is prohibited. In July 2018, the FASB approved an optional transition method to initially account for the impact of the adoption with a cumulative-effect adjustment to the retained earnings to the January 1, 2019, rather than the January 1, 2017, financial statements. This will eliminate the need to restate amounts presented prior to January 1, 2019. We will adopt the standard effective January 1, 2019, and we expect to elect this optional transition method, as well as certain practical expedients permitted under the transition guidance within the standard. We have selected a lease accounting system and have started the system implementation during the fourth quarter of 2018. We will recognize right-of-use assets and operating lease liabilities on our consolidated balance sheets upon adoption, which will increase our total assets and liabilities. We expect that the impact on our total assets and liabilities to be material. Recently adopted accounting pronouncements Income taxes In March 2018, the FASB issued ASU 2018-05, Income Taxes (Topic 740)—Amendments to SEC Paragraphs Pursuant to SEC Staff Accounting Bulletin No. 118 ("SAB 118"). This ASU amends certain Securities and Exchange Commission (SEC) material in Topic 740 for the income tax accounting implications of the recently issued Tax Reform. This guidance clarifies the application of Topic 740 in situations where a registrant does not have the necessary information available, prepared, or analyzed in reasonable detail to complete the accounting under Topic 740 for certain income tax effects of Tax Reform for the reporting period in which Tax Reform was enacted. See Note D, Income Taxes, for a discussion of the impacts of SAB 118 and this ASU. Stock-based Compensation In May 2017, the FASB issued ASU 2017-09, Compensation—Stock Compensation (Topic 718): Scope of Modification Accounting , which provides clarified guidance on applying modification accounting to changes in the terms or conditions of a share-based payment award. This ASU is effective for annual periods, and interim periods within those annual periods, beginning after December 15, 2017, with early adoption permitted. This change is required to be applied prospectively to an award modified on or after the adoption date. This standard was adopted as of January 1, 2018 and did not have a material impact on our consolidated financial statements and related disclosures. Statement of Cash Flows In August 2016, the FASB issued ASU 2016-15, Statement of Cash Flows (Topic 230): Classification of Certain Cash Receipts and Cash Payments , which provides clarified guidance on the classification of certain cash receipts and payments in the statement of cash flows. This ASU is effective for annual periods beginning after December 15, 2017, including interim reporting periods within those annual reporting periods. This change is required to be applied using a retrospective transition method to each period presented. Early adoption is permitted. This standard was adopted as of January 1, 2018 and did not have a material impact on our consolidated financial statements and related disclosures. Revenue Recognition In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers (Topic 606). We adopted ASC 606 effective on January 1, 2018 using the modified retrospective method. Please see Note B, Revenue from Contracts with Customers , for the required disclosures related to the impact of adopting this standard and a discussion of our updated policies related to revenue recognition and accounting for costs to obtain and fulfill a customer contract. |
Revenue from Contracts with Customers | Revenue Recognition We recognize revenue upon transfer of control of promised products or services to customers in an amount that reflects the consideration we expect to be entitled to receive in exchange for those products or services. We apply the following five-step revenue recognition model: • Identification of the contract, or contracts, with a customer • Identification of the performance obligations in the contract • Determination of the transaction price • Allocation of the transaction price to the performance obligations in the contract • Recognition of revenue when (or as) we satisfy the performance obligation Certain client programs provide for adjustments to billings based upon whether we achieve certain performance criteria. In these circumstances, revenue is recognized when the foregoing conditions are met. We record revenue net of any taxes collected from customers and subsequently remitted to governmental authorities. Any payments received in advance of the performance of services or delivery of the product are recorded as deferred revenue until such time as the services are performed or the product is delivered. Costs incurred for search engine marketing solutions and postage costs of mailings are billed to our clients and are not directly reflected in our revenue. Revenue from agency and digital services, direct mail, and contact center is recognized as the work is performed. Fees for these services are determined by the terms set forth in the contact with the client. These are typically set at a fixed price or rate by transaction occurrence, service provided, time spent, or product delivered. For arrangements requiring design and build of a database, revenue is not recognized until client acceptance occurs. Up-front fees billed during the setup phase for these arrangements are deferred and direct build costs are capitalized. Pricing for these types of arrangements are typically based on a fixed price determined in the contract. Revenue from other database marketing solutions is recognized ratably over the contractual service period. Pricing for these services are typically based on a fixed price per month or per contract. Costs to Obtain and Fulfill a Contract We recognize an asset for the direct costs incurred to obtain and fulfill our contracts with customers to the extent that we expect to recover these costs. These costs are amortized to expense over the expected period of benefit in a manner that is consistent with the transfer of the related goods or services to which the asset relates. Our contracts with customers may consist of multiple performance obligations. If the contract contains a single performance obligation, the entire transaction price is allocated to the single performance obligation. Contracts that contain multiple performance obligations require an allocation of the transaction price to each performance obligation based on a relative standalone selling price (SSP) basis unless the transaction price is variable and meets the criteria to be allocated entirely to a performance obligation or to a distinct good or service that forms part of a single performance obligation. For most performance obligations, we determine standalone selling price based on the price at which the performance obligation is sold separately. Although uncommon, if the standalone selling price is not observable through past transactions, we estimate the standalone selling price taking into account available information such as market conditions and internally approved pricing guidelines related to the performance obligations. Further discussion of other performance obligations in each of our major revenue streams follows: Agency & Digital Services Our agency services are full-service, customer engagement agencies specializing in direct and digital communications for both consumer and business-to-business markets. Our digital solutions integrate online services within the marketing mix and include: search engine management, display, digital analytics, website development and design, digital strategy, social media, email, e-commerce, and interactive relationship management. Our contracts may include a promise to purchase media or acquire search engine marketing solutions on behalf of our clients; in such cases, we have determined we are an agent, rather than principal and therefore recognize the net consideration as revenue (consistent with legacy GAAP). Agency and digital services performance obligations are satisfied over time and often offered on a project basis. We have concluded that the best approach of measuring the progress toward completion of the project-based performance obligations is the input method based on costs or labor hours incurred to date dependent upon whether costs or labor hours more accurately depict the transfer of value to the customer. The variable consideration in these contracts primarily relates to time and material-based services and reimbursable out-of-pocket travel costs, both of which are estimated using the expected value method. For time and material-based contracts, we use the “as invoiced” practical expedient. Database Marketing Solutions Our solutions are built around centralized marketing databases with services rendered to build custom database, database hosting services, customer or target marketing lists and data processing services. These performance obligations, including services rendered to build a custom database, database hosting services, professional services, customer or target marketing lists and data processing services, may be satisfied over time or at a point in time. We provide software as a service ("SaaS") solutions to host data for customers and have concluded that they are stand-ready obligations to be recognized over time on a monthly basis. Our promise to provide certain data related services meets the over-time recognition criteria because our services do not create an asset with an alternative use and we have an enforceable right to payment. For performance obligations recognized over time, we choose either the input (i.e. labor hour) or output method ( i.e. number of customer records) to measure the progress toward completion depending on the nature of the services provided. Some of our other data-related services do not meet the over-time criteria and are therefore, recognized at a point-in-time, typically upon the delivery of a specific deliverable. We charge our customers for certain data-related services at a fixed transaction-based rate, e.g., per thousand customer records processed. Because the quantity of transactions is unknown at the onset of a contract, our transaction price is variable, and we use the expected value method to estimate the transaction price. The uncertainty associated with the variable consideration generally resolves within a short period of time since the duration of these contracts is generally less than two months . Direct Mail, Logistics, and Fulfillment Our services include: digital printing, print on demand, advanced mail optimization, logistics and transportation optimization, tracking, commingling, shrink wrapping, and specialized mailings. We also maintain fulfillment centers where we provide custom kitting services, print on demand, product recalls, and freight optimization allowing our customers to distribute literature and other marketing materials. The majority of performance obligations offered within this revenue stream are satisfied over time and utilize the input or output method, depending on the nature of the service, to measure progress toward satisfying the performance obligation. For performance obligations where we charge customers a transaction-based fee, we utilize the output method based on the quantities fulfilled. Services provided through our fulfillment centers are typically priced at a per transaction basis and our contracts provide us the right to invoice for services provided and reflects the value to the customer of the services transferred to date. In most cases, we use the “as invoiced” practical expedient to recognize revenue associated with these performance obligations unless significant discounts are offered in a contract and prices for services do not represent their standalone selling prices. For our direct mail revenue stream, our contracts may include a promise to purchase postage on behalf of our clients; in such cases, we have determined we are an agent, rather than principal and therefore recognize net consideration as revenue (consistent with legacy GAAP). The variable consideration in our contracts results primarily from the transaction-based fee structure of some performance obligations with their total transaction quantities to be provided unknown at the onset of a contract, which is estimated using the expected value method . Contact Centers We operate tele-service workstations in the U.S., Asia and Europe to provide advanced contact center solutions such as: speech, voice and video chat, integrated voice response, analytics, social cloud monitoring, and web self-service. Performance obligations are stand-ready obligations and satisfied over time. With regard to account management and SaaS, we use a time-elapsed output method. For performance obligations where we charge customers a transaction-based fee, we use the output method based on transaction quantities. In most cases, our contracts provide us the right to invoice for services provided, therefore, we generally use the “as invoiced” practical expedient to recognize revenue associated with these performance obligations unless significant discounts are offered in a contract and prices for services do not represent their standalone selling prices. The variable consideration in our contracts results primarily from the transaction-based fee structure of some performance obligations with their total transaction quantities to be provided unknown at the onset of a contract, which is estimated using the expected value method . Upfront Non-Refundable Fees We may receive non-refundable upfront fees from customers for implementation of our SaaS database solutions products or for providing training in connection with our contact center solutions. These activities are not deemed to transfer a separate promised service and therefore, represent advanced payments. Where customers have an option to renew a contract, the customer is not required to pay similar upfront fees upon renewal. As a result, we have determined that these renewal options provide for the purchase of future services at a reduced rate and therefore, provide a material right. These upfront non-refundable fees are recognized over the estimated benefit period. The upfront non-refundable fees collected from customers were immaterial as of December 31, 2018. Transaction Price Allocated to Future Performance Obligations We have elected to apply certain optional exemptions that limit the disclosure requirements over remaining performance obligations at period end to exclude: performance obligations that have an original expected duration of one year or less, transactions using the “as invoiced” practical expedient, or when a performance obligation is a series and we have allocated the variable consideration directly to the services performed. After considering the above exemptions, the transaction prices allocated to unsatisfied or partially satisfied performance obligations as of December 31, 2018 totaled $0.7 million , which is expected to be recognized over the following 2 years as follows: $0.6 million in 2019 and $0.1 million in 2020 . Contract Balances We record a receivable when revenue is recognized prior to invoicing when we have an unconditional right to consideration (only the passage of time is required before payment of that consideration is due) and a contract asset when the right to payment is conditional upon our future performance such as delivery of an additional good or service (e.g. customer contract requires customer's final acceptance of custom database solution or delivery of final marketing strategy delivery presentation before customer payment is required). If invoicing occurs prior to revenue recognition, the unearned revenue is presented on our Condensed Consolidated Balance Sheet as a contract liability, referred to as deferred revenue. Revenue from Contracts with Customers In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers, related to revenue recognition. Under ASC 606, an entity recognizes revenue when its customer obtains control of promised goods or services, in an amount that reflects the consideration the entity expects to receive in exchange for those goods or services. To determine revenue recognition for arrangements that are within the scope of the new standard, the entity performs the following five steps: (i) identify the contract(s) with a customer; (ii) identify the performance obligations in the contract; (iii) determine the transaction price; (iv) allocate the transaction price to the performance obligations in the contract; and (v) recognize revenue when (or as) the entity satisfies a performance obligation. The new standard requires disclosure of the nature, amount, timing, and uncertainty of revenue and cash flows arising from contracts with customers. The new standard also includes criteria for the capitalization and amortization of certain contract acquisition and fulfillment costs. Effective January 1, 2018, we adopted ASC 606, Revenue from Contracts with Customers, using the modified retrospective method of adoption and have elected to apply the new standard only to contracts not completed at January 1, 2018. For contracts that were modified before the effective date, we applied the practical expedient method, which did not have a material effect on our adjustment to opening retained earnings. The reported results for 2018 reflect the application of ASC 606 guidance while the reported results for 2017 were prepared under the guidance of ASC 605, which is also referred to herein as “legacy GAAP.” Under ASC 606, revenue is recognized when control of the promised goods or services is transferred to the customer, in an amount that reflects the consideration we expect to be entitled to in exchange for those goods or services. Our contracts with customers state the terms of sale, including the description, quantity, and price of the product or service purchased. Payment terms can vary by contract, but the period between invoicing and when payment is due is not significant. At December 31, 2018 and January 1, 2018, our contracts do not include any significant financing components. Consistent with legacy GAAP, we present taxes assessed on revenue-producing transactions on a net basis. |
Overview and significant Acco_3
Overview and significant Accounting Policies (Tables) | 12 Months Ended |
Dec. 31, 2018 | |
Accounting Policies [Abstract] | |
Schedule of information about the operations in different geographical areas | Information about the operations in different geographic areas: Year Ended December 31, In thousands 2018 2017 Revenue (1) United States $ 243,298 $ 330,944 Other countries 41,330 52,962 Total revenue $ 284,628 $ 383,906 December 31, In thousands 2018 2017 Property, plant and equipment (2) United States $ 11,647 $ 18,789 Other countries 1,945 2,998 Total property, plant and equipment $ 13,592 $ 21,787 (1) Geographic revenues are based on the location of the service being performed. (2) Property, plant and equipment are based on physical location. |
Schedule of changes in allowance for doubtful accounts | The changes in the allowance for doubtful accounts consisted of the following: Year Ended December 31, In thousands 2018 2017 Balance at beginning of year $ 697 $ 1,028 Net charges to expense 131 192 Amounts recovered against the allowance (398 ) (523 ) Balance at end of year $ 430 $ 697 |
Schedule of estimated useful lives of property, plant and equipment | The general ranges of estimated useful lives are: Buildings and improvements 3 to 40 years Software 2 to 10 years Equipment and furniture 3 to 20 years |
Schedule of capital lease assets | Capital lease assets are included in property, plant and equipment. Capital lease assets consisted of: December 31, In thousands 2018 2017 Equipment and furniture $ 2,658 $ 1,774 Less accumulated depreciation (920 ) (687 ) Net book value $ 1,738 $ 1,087 |
Revenue from Contracts with C_2
Revenue from Contracts with Customers (Tables) | 12 Months Ended |
Dec. 31, 2018 | |
Revenue from Contract with Customer [Abstract] | |
Disaggregation of Revenue | The following table summarizes revenue from contracts with customers for the twelve months ended December 31, 2018 by our key vertical markets: In thousands For the Twelve Months Ended December 31, 2018 B2B $64,026 Consumer Brands 58,382 Financial Services 53,919 Healthcare 19,931 Retail 66,545 Transportation 21,825 Total Revenues $ 284,628 The following tables summarize revenue from contracts with customers for the twelve months ended December 31, 2018 by our four major revenue streams and the pattern of revenue recognition: For the Twelve Months Ended December 31, 2018 In thousands Revenue for performance obligations recognized Revenue for performance obligations recognized at a point in time Total Agency & Digital Services $34,621 $1,138 $35,759 Database Marketing Solutions 31,684 3,526 35,210 Direct Mail, Logistics, and Fulfillment 128,372 6,989 135,361 Contact Centers 78,298 — 78,298 Total Revenues $272,975 $11,653 $284,628 |
Contract Balances | The following table summarizes our contract balances as of January 1, 2018 and December 31, 2018: In thousands December 31, 2018 January 1, 2018 Contract assets $ 2,362 $ 4,720 Deferred revenue and customer advances 6,034 5,906 Deferred revenue included in other long-term liabilities 578 341 |
Cumulative Effect of Changes | The following table shows the cumulative effect of the changes made to the accounts on the Consolidated Balance Sheet as of January 1, 2018 (in thousands): As Reported Adjusted December 31, 2017 Cumulative Adjustments January 1, ASSETS Accounts receivable, net 81,397 (4,310 ) 77,087 Contract assets — 4,720 4,720 Other current assets 3,900 373 4,273 Other assets 3,230 1,018 4,248 LIABILITIES Deferred revenue and related expenses 5,342 564 5,906 Deferred income taxes 773 119 892 Other current liabilities 3,732 245 3,977 Other long-term liabilities 4,201 302 4,503 STOCKHOLDERS’ EQUITY Retained earnings 794,583 571 795,154 |
Income Taxes (Tables)
Income Taxes (Tables) | 12 Months Ended |
Dec. 31, 2018 | |
Income Tax Disclosure [Abstract] | |
Schedule of components of income tax expense (benefit) | The components of income tax expense (benefit) are as follows: Year Ended December 31, In thousands 2018 2017 Current Federal $ (18,194 ) $ 348 State and local 314 245 Foreign 1,413 472 Total current $ (16,467 ) $ 1,065 Deferred Federal $ (470 ) $ (9,886 ) State and local (181 ) (747 ) Foreign (994 ) (326 ) Total deferred $ (1,645 ) $ (10,959 ) Total income tax benefit $ (18,112 ) $ (9,894 ) |
Schedule of components of income from continuing operations before income taxes | The U.S. and foreign components of income (loss) before income taxes were as follows: Year Ended December 31, In thousands 2018 2017 United States $ (4,873 ) $ (49,731 ) Foreign 4,311 (2,023 ) Total loss from operations before income taxes $ (562 ) $ (51,754 ) |
Schedule of difference between total income tax expense (benefit) and the amount computed by applying the statutory federal income tax rate | The differences between total income tax expense (benefit) and the amount computed by applying the statutory federal income tax rate of 21% for 2018 and 35% for 2017 to income (loss) before income taxes were as follows: Year Ended December 31, In thousands 2018 2017 Computed expected income tax benefit $ (118 ) $ (18,114 ) Goodwill impairment basis difference — 6,000 Basis difference on sale of 3Q Digital (11,937 ) — Net effect of state income taxes (388 ) (559 ) Foreign subsidiary dividend inclusions 2,781 440 Foreign tax rate differential 189 187 Change in valuation allowance due to tax reform — (13,821 ) Change in valuation allowance 3,383 2,265 Non-deductible interest — 1,280 Loss from deemed liquidation of foreign subsidiary (4,242 ) — Rate Benefit from Carryback of Capital Loss (6,452 ) — Stock-based compensation shortfalls 437 1,373 Change in U.S. tax rate due to tax reform — 10,391 Return to Provision (1,835 ) — Other, net 70 664 Income tax benefit for the period $ (18,112 ) $ (9,894 ) |
Schedule of allocation of income tax expense (benefit) | Total income tax benefit was allocated as follows: Year Ended December 31, In thousands 2018 2017 Operations $ (18,112 ) $ (9,894 ) Stockholders’ equity — 755 Total $ (18,112 ) $ (9,139 ) |
Schedule of tax effects of temporary differences | The tax effects of temporary differences that gave rise to significant portions of the deferred tax assets and deferred tax liabilities were as follows: Year Ended December 31, In thousands 2018 2017 Deferred tax assets Deferred compensation and retirement plan $ 16,179 $ 15,017 Accrued expenses not deductible until paid 1,584 1,619 Employee stock-based compensation 780 1,757 Accrued payroll not deductible until paid 428 1,111 Accounts receivable, net 100 179 Investment in Foreign Subsidiaries, Outside Basis Difference 1,322 — Goodwill 710 700 Other, net 142 290 Foreign net operating loss carryforwards 3,042 2,887 State net operating loss carryforwards 3,776 3,978 Foreign tax credit carryforwards 3,653 3,653 Federal net operating loss carryforwards 2,507 — Total gross deferred tax assets 34,223 31,191 Less valuation allowances (31,170 ) (28,350 ) Net deferred tax assets $ 3,053 $ 2,841 Deferred tax liabilities Property, plant and equipment $ (1,689 ) $ (1,941 ) Goodwill and other intangibles — (701 ) Prepaid Expenses (331 ) — Other, net (281 ) (972 ) Total gross deferred tax liabilities (2,301 ) (3,614 ) Net deferred tax assets (liabilities) $ 752 $ (773 ) |
Summary of valuation allowance | A reconciliation of the beginning and ending balance of deferred tax valuation allowance is as follows: In thousands Balance at December 31, 2016 $ 40,148 Deferred Income Tax Expense (1,227 ) Return to Provision Impact 3,250 Impact of Tax Reform Act (13,821 ) Balance at December 31, 2017 $ 28,350 Deferred Income Tax Expense 3,383 Return to Provision Impact (854 ) Other comprehensive income 291 Balance at December 31, 2018 $ 31,170 |
Schedule of reconciliation of the beginning and ending amount of unrecognized tax benefit | A reconciliation of the beginning and ending amount of unrecognized tax benefit is as follows: In thousands Balance at December 31, 2016 $ 967 Settlements (761 ) Balance at December 31, 2017 $ 206 Settlements (206 ) Balance at December 31, 2018 $ — |
Goodwill and Other Intangible_2
Goodwill and Other Intangible Assets (Tables) | 12 Months Ended |
Dec. 31, 2018 | |
Goodwill and Intangible Assets Disclosure [Abstract] | |
Schedule of changes in goodwill | The changes in the carrying amount of goodwill are as follows: In thousands Balance at December 31, 2016 $ 34,510 Purchase consideration — Impairment (34,510 ) Balance at December 31, 2017 $ — Impairment — Balance at December 31, 2018 $ — |
Schedule of changes in the carrying amount of other intangibles with definite lives | The changes in the carrying amount of other intangibles with definite lives are as follows: In thousands Balance at December 31, 2016 $ 3,302 Amortization (713 ) Balance at December 31, 2017 $ 2,589 Amortization (113 ) Disposition $ (2,476 ) Balance at December 31, 2018 $ — |
Employee Benefit Plans (Tables)
Employee Benefit Plans (Tables) | 12 Months Ended |
Dec. 31, 2018 | |
Retirement Benefits [Abstract] | |
Schedule of status of defined benefit pension plans | The status of the defined benefit pension plans at year-end was as follows: Year Ended December 31, In thousands 2018 2017 Change in benefit obligation Benefit obligation at beginning of year $ 187,036 $ 179,247 Interest cost 6,740 7,347 Actuarial (gain) loss (12,021 ) 10,121 Benefits paid (9,994 ) (9,679 ) Benefit obligation at end of year $ 171,761 $ 187,036 Change in plan assets Fair value of plan assets at beginning of year 126,013 116,725 Actual return on plan assets (9,847 ) 17,292 Contributions 1,690 1,675 Benefits paid (9,994 ) (9,679 ) Fair value of plan assets at end of year $ 107,862 $ 126,013 Funded status at end of year $ (63,899 ) $ (61,023 ) |
Schedule of amounts recognized in the Consolidated Balance Sheets | The following amounts have been recognized in the Consolidated Balance Sheets at December 31: In thousands 2018 2017 Other current liabilities $ 1,685 $ 1,685 Pensions 62,214 59,338 Total $ 63,899 $ 61,023 |
Schedule of amounts recognized in accumulated other comprehensive loss | The following amounts have been recognized in accumulated other comprehensive loss, net of tax, at December 31: In thousands 2018 2017 Net loss $ 46,584 $ 45,418 |
Schedule of accumulated benefit obligation in excess of plan assets | The following information is presented for pension plans with an accumulated benefit obligation in excess of plan assets: In thousands 2018 2017 Projected benefit obligation $ 171,761 $ 187,036 Accumulated benefit obligation $ 171,761 $ 187,036 Fair value of plan assets $ 107,862 $ 126,013 |
Schedule of fair value of plan assets | The following tables present the fair value measurements of the assets in our funded pension plan: In thousands December 31, Quoted Prices in Active Markets for Significant Other Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3) Equity securities $ 71,384 $ 71,384 $ — $ — Debt securities 22,134 22,134 — — Total investments, excluding investments valued at NAV 93,518 93,518 — — Investments valued at NAV (1) 14,344 — — — Total plan assets $ 107,862 $ 93,518 $ — $ — In thousands December 31, Quoted Prices Significant Other Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3) Equity securities $ 80,191 $ 80,191 $ — $ — Debt securities 20,481 20,481 — — Total investments, excluding investments valued at NAV 100,672 100,672 — — Investments valued at NAV (1) 25,341 — — — Total plan assets $ 126,013 $ 100,672 $ — $ — (1) Investment valued at NAV are comprised of cash, cash equivalents, and short-term investments used to provide liquidity for the payment of benefits and other purposes. The commingled funds are valued at NAV based on the market value of the underlying investments, which are primarily government issued securities. The funded pension plan assets as of December 31, 2018 and 2017 , by asset category, are as follows: In thousands 2018 % 2017 % Equity securities $ 71,384 66 % $ 80,191 64 % Debt securities 22,134 21 % 20,481 16 % Other 14,344 13 % 25,341 20 % Total plan assets $ 107,862 100 % $ 126,013 100 % The following table presents the components of net periodic benefit cost and other amounts recognized in other comprehensive income (loss) for both plans: Year Ended December 31, In thousands 2018 2017 Net Periodic Benefit Cost (Pre-Tax) Interest cost $ 6,740 $ 7,347 Expected return on plan assets (6,094 ) (7,328 ) Recognized actuarial loss 2,754 2,754 Net periodic benefit cost 3,400 2,773 Amounts Recognized in Other Comprehensive Income (Loss) (Pre-Tax) Net (gain) loss 1,166 (2,597 ) Net cost recognized in net periodic benefit cost and other comprehensive (income) loss $ 4,566 $ 176 |
Schedule of weighted-average assumptions used for measurement of the defined pension plans | The weighted-average assumptions used for measurement of the defined pension plans were as follows: Year Ended December 31, 2018 2017 Weighted-average assumptions used to determine net periodic benefit cost Discount rate 3.67 % 4.21 % Expected return on plan assets 5.00 % 6.50 % December 31, 2018 2017 Weighted-average assumptions used to determine benefit obligations Discount rate 4.35 % 3.67 % |
Schedule of investment mix, which is intended to subject the principal to an acceptable level of volatility while still meeting the desired return objectives | The policy establishes the following investment mix, which is intended to subject the principal to an acceptable level of volatility while still meeting the desired return objectives: Target Acceptable Range Benchmark Index Domestic Equities 50.0 % 35 % - 75% S&P 500 Large Cap Growth 22.5 % 15 % - 30% Russell 1000 Growth Large Cap Value 22.5 % 15 % - 30% Russell 1000 Value Mid Cap Value 5.0 % 5 % - 15% Russell Mid Cap Value Mid Cap Growth 0.0 % 0 % - 10% Russell Mid Cap Growth Domestic Fixed Income 35.0 % 15 % - 50% LB Aggregate International Equities 15.0 % 10 % - 25% MSC1 EAFE |
Schedule of expected future pension benefit payments | The expected future benefit payments for both pension plans over the next ten years as of December 31, 2018 are as follows: In thousands 2019 $ 10,133 2020 10,365 2021 10,606 2022 10,962 2023 11,251 2024-2028 57,856 Total $ 111,173 |
Stock-Based Compensation (Table
Stock-Based Compensation (Tables) | 12 Months Ended |
Dec. 31, 2018 | |
Disclosure of Compensation Related Costs, Share-based Payments [Abstract] | |
Summary of stock option activity | The following summarizes all stock option activity during the years ended December 31, 2018 and 2017 : In thousands Number of Shares Weighted- Average Exercise Price Weighted- Average Remaining Contractual Term (Years) Aggregate Intrinsic Value (Thousands) Options outstanding at December 31, 2016 370,547 $ 77.23 Granted in 2017 33,855 10.00 Exercised in 2017 — — — Unvested options forfeited in 2017 (9,872 ) 73.31 Vested options expired in 2017 (85,563 ) 110.44 Options outstanding at December 31, 2017 308,967 $ 60.80 Granted in 2018 14,821 7.40 Exercised in 2018 — — — Unvested options forfeited in 2018 (61,286 ) 37.13 Vested options expired in 2018 (91,133 ) 68.28 Options outstanding at December 31, 2018 171,369 $ 60.66 4.56 — Vested and expected to vest at December 31, 2018 171,369 $ 60.66 4.56 — Exercisable at December 31, 2018 128,105 $ 76.48 3.13 — |
Summary of information of stock options outstanding | The following table summarizes information about stock options outstanding at December 31, 2018 : Range of Exercise Prices Number Outstanding Weighted-Average Exercise Price Weighted-Average Remaining Life (Years) Number Exercisable Weighted-Average Exercise Price $ 7.40 - 60.40 84,502 $ 30.91 5.31 44,289 $ 50.77 $ 72.50 - 119.00 84,467 88.65 3.88 81,416 89.10 $ 123.10 - 123.10 2,400 123.10 2.10 2,400 123.10 171,369 $ 60.66 4.56 128,105 $ 76.48 |
Schedule of weighted-average assumptions used to estimate fair value | The fair value of each option grant is estimated on the date of grant using the Black-Scholes Option-Pricing Model based on the following weighted-average assumptions used for grants during 2018 and 2017 : Year Ended December 31, 2018 2017 Expected term (in years) 5.23 6.25 Expected stock price volatility 55.07 % 53.70 % Risk-free interest rate 2.96 % 2.16 % |
Summary of cash stock appreciation rights | The following summarizes all cash stock appreciation rights during the year ended December 31, 2018 : Number of Weighted- Grant Price Weighted-Average Cash stock appreciation rights outstanding at December 31, 2016 — $ — Granted in 2017 86,618 9.70 Exercised in 2017 — — Forfeited in 2017 — — December 31, 2017 86,618 $ 9.70 9.48 Granted in 2018 — — Exercised in 2018 — — Expired in 2018 (11,090 ) 9.70 Forfeited in 2018 (62,852 ) 9.70 Cash stock appreciation rights outstanding at December 31, 2018 12,676 $ 9.70 8.48 Vested balance at December 31, 2018 3,169 $ 9.70 8.48 |
Summary of restricted stock unit activity | The following summarizes all restricted stock units' activity during 2018 and 2017 : Number of Shares Weighted- Average Grant Date Fair Value Unvested shares outstanding at December 31, 2016 94,543 $ 37.59 Granted in 2017 160,962 9.81 Vested in 2017 (40,979 ) 41.39 Forfeited in 2017 (13,304 ) 27.84 Unvested shares outstanding at December 31, 2017 201,222 $ 15.23 Granted in 2018 72,549 9.51 Vested in 2018 (56,219 ) 19.28 Forfeited in 2018 (110,137 ) 14.54 Unvested shares outstanding at December 31, 2018 107,415 $ 9.98 |
Summary of phantom stock unit activity | The following summarizes all phantom stock unit activity during 2018 and 2017: Number of Weighted- Phantom stock units outstanding at December 31, 2016 53,164 $ 26.90 Granted in 2017 56,000 9.70 Vested in 2017 (12,483 ) 26.90 Forfeited in 2017 (14,644 ) 22.63 Phantom stock units outstanding at December 31, 2017 82,037 $ 15.92 Granted in 2018 — — Vested in 2018 (19,992 ) 17.85 Forfeited in 2018 (29,234 ) 16.32 Phantom stock units outstanding at December 31, 2018 32,811 $ 14.39 |
Summary of performance stock unit activity | The following summarizes all performance stock unit activity during 2018 and 2017 : Number of Units Weighted- Average Grant-Date Fair Value Performance stock units outstanding at December 31, 2016 84,430 $ 25.56 Granted in 2017 89,124 9.95 Settled in 2017 — — Forfeited in 2017 (10,494 ) 47.90 Performance stock units outstanding at December 31, 2017 163,060 $ 15.59 Granted in 2018 11,904 8.40 Settled in 2018 — — Forfeited in 2018 (136,435 ) 16.40 Performance stock units outstanding at December 31, 2018 38,529 $ 10.50 |
Summary of cash performance unit activity | The following summarizes all performance stock unit activity during 2018 and 2017: Number of Weighted- Cash performance stock units outstanding at December 31, 2016 44,397 $ 26.90 Granted in 2017 109,887 10.10 Settled in 2017 — — Forfeited in 2017 (3,778 ) 26.90 Cash performance stock units outstanding at December 31, 2017 150,506 $ 14.63 Granted in 2018 — — Settled in 2018 — — Forfeited in 2018 (146,728 ) 14.32 Cash performance stock units outstanding at December 31, 2018 3,778 $ 26.90 |
Leases (Tables)
Leases (Tables) | 12 Months Ended |
Dec. 31, 2018 | |
Leases [Abstract] | |
Schedule of future minimum rental commitments for all non-cancellable operating leases | The future minimum rental commitments for all non-cancelable operating leases with terms in excess of one year as of December 31, 2018 are as follows: In thousands 2019 $ 9,645 2020 8,815 2021 7,425 2022 5,456 2023 2,349 Thereafter 1,328 Total $ 35,018 |
Schedule of capital lease obligations | We also lease certain equipment and software under capital leases. Our capital lease obligations at year-end were as follows: In thousands 2018 2017 Current portion of capital leases $ 748 $ 506 Long-term portion of capital leases 676 486 Total capital lease obligation $ 1,424 $ 992 |
Schedule of future minimum rental commitments for all capital leases | The future minimum lease payments for all capital leases operating as of December 31, 2018 are as follows: In thousands 2019 $ 748 2020 307 2021 131 2022 133 2023 104 Thereafter — Total $ 1,423 |
Earnings (Loss) Per Share (Tabl
Earnings (Loss) Per Share (Tables) | 12 Months Ended |
Dec. 31, 2018 | |
Earnings Per Share [Abstract] | |
Reconciliation of basic and diluted earnings per share | Reconciliations of basic and diluted EPS are as follows: Year Ended December 31, In thousands, except per share amounts 2018 2017 Numerator: Net income (loss) $ 17,550 $ (41,860 ) Less: Preferred stock dividend 457 — Less: Earnings attributable to participating securities 2,202 — Numerator for basic EPS: income/(loss) attributable to common stockholders 14,891 $ (41,860 ) Effect of dilutive securities: Add back: Allocation of earnings to participating securities 2,202 — Less: Re-allocation of earnings to participating securities considering potentially dilutive securities (2,191 ) — Numerator for diluted EPS $ 14,902 $ (41,860 ) Denominator: Basic EPS denominator: weighted-average common shares outstanding 6,237 6,192 Effect of dilutive securities: Unvested shares 33 — Diluted EPS denominator 6,270 6,192 Basic earnings (loss) per common share $ 2.39 $ (6.76 ) Diluted earnings (loss) per common share $ 2.38 $ (6.76 ) |
Comprehensive Income (Loss) (Ta
Comprehensive Income (Loss) (Tables) | 12 Months Ended |
Dec. 31, 2018 | |
Comprehensive Income (Loss), Net of Tax, Attributable to Parent [Abstract] | |
Schedule of Comprehensive Income (Loss) | Our comprehensive income (loss) was as follows: Year Ended December 31, In thousands 2018 2017 Net income (loss) $ 17,550 $ (41,860 ) Other comprehensive income (loss): Adjustment to pension liability (1,166 ) 2,597 Tax (expense) benefit — (1,038 ) Adjustment to pension liability, net of tax (1,166 ) 1,559 Foreign currency translation adjustment (1,014 ) 316 Total other comprehensive income (loss) $ (2,180 ) $ 1,875 Total comprehensive income (loss) $ 15,370 $ (39,985 ) |
Schedule of changes in accumulated other comprehensive income | Changes in accumulated other comprehensive income (loss) by component are as follows: In thousands Defined Benefit Pension Items Foreign Currency Items Total Balance at December 31, 2016 $ (46,977 ) $ 799 $ (46,178 ) Other comprehensive loss, net of tax, before reclassifications — 316 316 Amounts reclassified from accumulated other comprehensive income (loss), net of tax 1,559 — 1,559 Net current period other comprehensive income (loss), net of tax 1,559 316 1,875 Balance at December 31, 2017 $ (45,418 ) $ 1,115 $ (44,303 ) Other comprehensive loss, net of tax, before reclassifications — (1,014 ) (1,014 ) Amounts reclassified from accumulated other comprehensive income (loss), net of tax (1,166 ) — (1,166 ) Net current period other comprehensive income (loss), net of tax (1,166 ) (1,014 ) (2,180 ) Balance at December 31, 2018 $ (46,584 ) $ 101 $ (46,483 ) |
Disposition (Tables)
Disposition (Tables) | 12 Months Ended |
Dec. 31, 2018 | |
Business Combinations [Abstract] | |
Schedule of reconciliation of accrued balances of the contingent consideration | A reconciliation of accrued balances of the contingent consideration using significant unobservable inputs (Level 3) is as follows: (in thousands) Fair Value Accrued contingent consideration liability as of December 31, 2017 $ 33,887 Accretion of interest 742 Disposition $ (34,629 ) Accrued earnout liability as of December 31, 2018 $ — |
Selected Quarterly Data (Unau_2
Selected Quarterly Data (Unaudited) (Tables) | 12 Months Ended |
Dec. 31, 2018 | |
Quarterly Financial Data [Abstract] | |
Schedule of selected quarterly data (unaudited) | First Quarter Second Quarter Third Quarter Fourth Quarter In thousands, except per share amounts 2018 2017 2018 2017 2018 2017 2018 2017 Revenues $ 81,198 $ 94,894 $ 69,633 $ 94,722 $ 63,588 $ 94,424 $ 70,209 $ 99,866 Operating income (loss) (5,035 ) (6,342 ) (6,308 ) (1,791 ) (10,353 ) 950 (4,338 ) (33,682 ) Income (loss) before income taxes 23,849 (8,862 ) (7,318 ) (4,852 ) (11,421 ) (2,098 ) (5,673 ) (35,942 ) Net income (loss) $ 32,629 $ (7,386 ) $ (6,734 ) $ (2,653 ) $ (9,984 ) $ (2,480 ) $ 1,639 $ (29,341 ) Basic earnings (loss) per common share $ 5.24 $ (1.20 ) $ (1.10 ) $ (0.43 ) $ (1.62 ) $ (0.40 ) $ 0.21 $ (4.73 ) Diluted earnings (loss) per common share $ 4.67 $ (1.20 ) $ (1.10 ) $ (0.43 ) $ (1.62 ) $ (0.40 ) $ 0.21 $ (4.73 ) |
Overview and significant Acco_4
Overview and significant Accounting Policies (Details 1) | Jan. 31, 2018shares | Dec. 31, 2018USD ($)segmentsshares | Dec. 31, 2017USD ($)shares | Jan. 30, 2018shares |
Accounting Policies [Abstract] | ||||
Number of reportable segments | segments | 1 | |||
Stock split conversion ratio | 0.10 | |||
Common stock, shares authorized (in shares) | 25,000,000 | 25,000,000 | 25,000,000 | 250,000,000 |
Preferred shares authorized (in shares) | 1,000,000 | |||
Impairment of long-lived assets | $ | $ 3,800,000 | $ 0 |
Overview and significant Acco_5
Overview and significant Accounting Policies (Details 2) $ in Thousands | 3 Months Ended | 12 Months Ended | ||||||||
Dec. 31, 2018USD ($) | Sep. 30, 2018USD ($) | Jun. 30, 2018USD ($) | Mar. 31, 2018USD ($) | Dec. 31, 2017USD ($) | Sep. 30, 2017USD ($) | Jun. 30, 2017USD ($) | Mar. 31, 2017USD ($) | Dec. 31, 2018USD ($)facility | Dec. 31, 2017USD ($) | |
Geographic concentrations | ||||||||||
Number of facilities to provide services | facility | 23 | |||||||||
Total revenue | $ 70,209 | $ 63,588 | $ 69,633 | $ 81,198 | $ 99,866 | $ 94,424 | $ 94,722 | $ 94,894 | $ 284,628 | $ 383,906 |
Total property, plant and equipment | 13,592 | 21,787 | 13,592 | 21,787 | ||||||
United States | ||||||||||
Geographic concentrations | ||||||||||
Total revenue | 243,298 | 330,944 | ||||||||
Total property, plant and equipment | 11,647 | 18,789 | $ 11,647 | 18,789 | ||||||
Other countries | ||||||||||
Geographic concentrations | ||||||||||
Number of facilities to provide services | facility | 4 | |||||||||
Total revenue | $ 41,330 | 52,962 | ||||||||
Total property, plant and equipment | $ 1,945 | $ 2,998 | $ 1,945 | $ 2,998 |
Overview and significant Acco_6
Overview and significant Accounting Policies (Details 3) - USD ($) $ in Thousands | 12 Months Ended | |
Dec. 31, 2018 | Dec. 31, 2017 | |
Allowance for doubtful accounts | ||
Balance at beginning of year | $ 697 | $ 1,028 |
Net charges to expense | 131 | 192 |
Amounts recovered against the allowance | (398) | (523) |
Balance at end of year | $ 430 | $ 697 |
Overview and significant Acco_7
Overview and significant Accounting Policies (Details 4) - USD ($) $ in Thousands | 12 Months Ended | |
Dec. 31, 2018 | Dec. 31, 2017 | |
Property, plant and equipment | ||
Equipment and furniture | $ 147,151 | $ 158,540 |
Less accumulated depreciation and amortization | (133,559) | (136,753) |
Net property, plant and equipment | $ 13,592 | 21,787 |
Minimum | ||
Property, plant and equipment | ||
Estimated useful lives of acquired intangible assets | 2 years | |
Maximum | ||
Property, plant and equipment | ||
Estimated useful lives of acquired intangible assets | 10 years | |
Buildings and improvements | Minimum | ||
Property, plant and equipment | ||
Estimated useful lives | 3 years | |
Buildings and improvements | Maximum | ||
Property, plant and equipment | ||
Estimated useful lives | 40 years | |
Software | Minimum | ||
Property, plant and equipment | ||
Estimated useful lives | 2 years | |
Software | Maximum | ||
Property, plant and equipment | ||
Estimated useful lives | 10 years | |
Equipment and furniture | Minimum | ||
Property, plant and equipment | ||
Estimated useful lives | 3 years | |
Equipment and furniture | Maximum | ||
Property, plant and equipment | ||
Estimated useful lives | 20 years | |
Capital lease assets | ||
Property, plant and equipment | ||
Equipment and furniture | $ 2,658 | 1,774 |
Less accumulated depreciation and amortization | (920) | (687) |
Net property, plant and equipment | $ 1,738 | $ 1,087 |
Overview and significant Acco_8
Overview and significant Accounting Policies (Details 5) - USD ($) $ in Millions | 9 Months Ended | 12 Months Ended | |
Sep. 30, 2016 | Dec. 31, 2018 | Dec. 31, 2017 | |
Insurance | |||
Deductible for individual healthcare claims | $ 0.3 | ||
Deductible for workers' compensation | $ 0.5 | ||
Deductible for general liability claims | 0.3 | ||
Self insurance reserve | $ 2.7 | $ 3.5 |
Revenue from Contracts with C_3
Revenue from Contracts with Customers (Details 1) - USD ($) $ in Thousands | 3 Months Ended | 12 Months Ended | ||||||||
Dec. 31, 2018 | Sep. 30, 2018 | Jun. 30, 2018 | Mar. 31, 2018 | Dec. 31, 2017 | Sep. 30, 2017 | Jun. 30, 2017 | Mar. 31, 2017 | Dec. 31, 2018 | Dec. 31, 2017 | |
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | $ 70,209 | $ 63,588 | $ 69,633 | $ 81,198 | $ 99,866 | $ 94,424 | $ 94,722 | $ 94,894 | $ 284,628 | $ 383,906 |
Agency & Digital Services | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | 35,759 | |||||||||
Database Marketing Solutions | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | $ 35,210 | |||||||||
Database Marketing Solutions | Short-term Contract | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Contract period | less than two months | |||||||||
Direct Mail, Logistics, and Fulfillment | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | $ 135,361 | |||||||||
Contact Centers | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | 78,298 | |||||||||
Revenue for performance obligations recognized over time | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | 272,975 | |||||||||
Revenue for performance obligations recognized over time | Agency & Digital Services | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | 34,621 | |||||||||
Revenue for performance obligations recognized over time | Database Marketing Solutions | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | 31,684 | |||||||||
Revenue for performance obligations recognized over time | Direct Mail, Logistics, and Fulfillment | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | 128,372 | |||||||||
Revenue for performance obligations recognized over time | Contact Centers | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | 78,298 | |||||||||
Revenue for performance obligations recognized at a point in time | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | 11,653 | |||||||||
Revenue for performance obligations recognized at a point in time | Agency & Digital Services | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | 1,138 | |||||||||
Revenue for performance obligations recognized at a point in time | Database Marketing Solutions | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | 3,526 | |||||||||
Revenue for performance obligations recognized at a point in time | Direct Mail, Logistics, and Fulfillment | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | 6,989 | |||||||||
Revenue for performance obligations recognized at a point in time | Contact Centers | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | 0 | |||||||||
B2B | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | 64,026 | |||||||||
Consumer Brands | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | 58,382 | |||||||||
Financial Services | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | 53,919 | |||||||||
Healthcare | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | 19,931 | |||||||||
Retail | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | 66,545 | |||||||||
Transportation | ||||||||||
Disaggregation of Revenue [Line Items] | ||||||||||
Total revenue | $ 21,825 |
Revenue from Contracts with C_4
Revenue from Contracts with Customers (Details 2) - USD ($) | 3 Months Ended | 12 Months Ended | ||
Dec. 31, 2018 | Dec. 31, 2018 | Jan. 01, 2018 | Dec. 31, 2017 | |
Contract with Customer [Line Items] | ||||
Contract assets | $ 2,362,000 | $ 2,362,000 | $ 4,720,000 | $ 0 |
Deferred revenue and customer advances | 6,034,000 | 6,034,000 | 5,906,000 | $ 5,342,000 |
Revenue recognized from deferred revenue | 4,000,000 | |||
Amount of contract assets reclassified to receivables | 4,700,000 | |||
Capitalized contract costs | 3,800,000 | 3,800,000 | ||
Impairment | 100,000 | |||
Satisfied in Previous Period | ||||
Contract with Customer [Line Items] | ||||
Revenue recognized from deferred revenue | 0 | |||
Other long-term liabilities | ||||
Contract with Customer [Line Items] | ||||
Deferred revenue, included in other long-term liabilities | $ 578,000 | $ 578,000 | $ 341,000 |
Revenue from Contracts with C_5
Revenue from Contracts with Customers (Details 3) $ in Millions | Dec. 31, 2018USD ($) |
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2019-01-01 | |
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items] | |
Performance obligation, amount | $ 0.6 |
Performance obligation, period | 1 year |
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2020-01-01 | |
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items] | |
Performance obligation, amount | $ 0.1 |
Performance obligation, period | 1 year |
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: (nil) | |
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items] | |
Performance obligation, amount | $ 0.7 |
Performance obligation, period | 2 years |
Revenue from Contracts with C_6
Revenue from Contracts with Customers (Details 4) - USD ($) $ in Thousands | Dec. 31, 2018 | Jan. 01, 2018 | Dec. 31, 2017 |
ASSETS | |||
Accounts receivable, net | $ 54,240 | $ 77,087 | $ 81,397 |
Contract assets | 2,362 | 4,720 | 0 |
Other current assets | 2,536 | 4,273 | 3,900 |
Other assets | 6,591 | 4,248 | 3,230 |
LIABILITIES | |||
Deferred revenue and related expenses | 6,034 | 5,906 | 5,342 |
Deferred income taxes | 0 | 892 | 773 |
Other current liabilities | 3,564 | 3,977 | 3,732 |
Other long-term liabilities | 4,060 | 4,503 | 4,201 |
STOCKHOLDERS’ EQUITY | |||
Retained earnings | 812,704 | 795,154 | 794,583 |
Total assets | 125,175 | 130,812 | |
Liabilities | 134,636 | 165,447 | |
Calculated under Revenue Guidance in Effect before Topic 606 | |||
ASSETS | |||
Accounts receivable, net | 81,397 | ||
Contract assets | 0 | ||
Other current assets | 3,900 | ||
Other assets | 3,230 | ||
LIABILITIES | |||
Deferred revenue and related expenses | 5,342 | ||
Deferred income taxes | 773 | ||
Other current liabilities | 3,732 | ||
Other long-term liabilities | 4,201 | ||
STOCKHOLDERS’ EQUITY | |||
Retained earnings | $ 794,583 | ||
Cumulative Adjustments | Accounting Standards Update 2014-09 | |||
ASSETS | |||
Accounts receivable, net | (4,310) | ||
Contract assets | 4,720 | ||
Other current assets | 373 | ||
Other assets | 1,018 | ||
LIABILITIES | |||
Deferred revenue and related expenses | 564 | ||
Deferred income taxes | 119 | ||
Other current liabilities | 245 | ||
Other long-term liabilities | 302 | ||
STOCKHOLDERS’ EQUITY | |||
Retained earnings | 1,300 | $ 571 | |
Total assets | 1,800 | ||
Liabilities | $ 500 |
Long-Term Debt (Details 1)
Long-Term Debt (Details 1) - USD ($) | Jan. 09, 2018 | Apr. 17, 2017 | Dec. 31, 2018 | Dec. 31, 2017 |
Long-term debt obligation | ||||
Long-term debt outstanding | $ 0 | |||
Cash payments for interest | $ 200,000 | $ 300,000 | ||
Texas Capital Credit Facility | ||||
Long-term debt obligation | ||||
Line of credit | $ 14,200,000 | |||
Maximum borrowing capacity | $ 22,000,000 | $ 20,000,000 | ||
Maximum borrowing capacity, letters of credit | 5,000,000 | |||
Term extension period | 1 year | |||
Quarterly collateral fee | $ 500,000 | |||
Collateral fees (as percent) | 2.00% | |||
Unused balance interest rate (as percent) | 0.50% | |||
Texas Capital Credit Facility | Variable Rate One | ||||
Long-term debt obligation | ||||
Basis of interest rate | LIBOR | |||
Variable interest rate spread (as percent) | 1.95% | |||
Texas Capital Credit Facility | Variable Rate Two | ||||
Long-term debt obligation | ||||
Basis of interest rate | prime | |||
Variable interest rate spread (as percent) | 0.75% |
Income Taxes (Details 1)
Income Taxes (Details 1) - USD ($) $ in Thousands | 3 Months Ended | 12 Months Ended | ||||||||
Dec. 31, 2018 | Sep. 30, 2018 | Jun. 30, 2018 | Mar. 31, 2018 | Dec. 31, 2017 | Sep. 30, 2017 | Jun. 30, 2017 | Mar. 31, 2017 | Dec. 31, 2018 | Dec. 31, 2017 | |
Current | ||||||||||
Federal | $ (18,194) | $ 348 | ||||||||
State and local | 314 | 245 | ||||||||
Foreign | 1,413 | 472 | ||||||||
Total current | (16,467) | 1,065 | ||||||||
Deferred | ||||||||||
Federal | (470) | (9,886) | ||||||||
State and local | (181) | (747) | ||||||||
Foreign | (994) | (326) | ||||||||
Total deferred | (1,645) | (10,959) | ||||||||
Total income tax benefit | (18,112) | (9,894) | ||||||||
Results of operation, income before income taxes | ||||||||||
United States | (4,873) | (49,731) | ||||||||
Foreign | 4,311 | (2,023) | ||||||||
Loss before income taxes | $ (5,673) | $ (11,421) | $ (7,318) | $ 23,849 | $ (35,942) | $ (2,098) | $ (4,852) | $ (8,862) | $ (562) | $ (51,754) |
Income Taxes (Details 2)
Income Taxes (Details 2) - USD ($) $ in Thousands | 12 Months Ended | |
Dec. 31, 2018 | Dec. 31, 2017 | |
Effective income tax rate reconciliation, amount | ||
Computed expected income tax benefit | $ (118) | $ (18,114) |
Goodwill impairment basis difference | 0 | 6,000 |
Basis difference on sale of 3Q Digital | (11,937) | 0 |
Net effect of state income taxes | (388) | (559) |
Foreign subsidiary dividend inclusions | 2,781 | 440 |
Foreign tax rate differential | 189 | 187 |
Change in valuation allowance due to tax reform | 0 | (13,821) |
Change in valuation allowance | 3,383 | 2,265 |
Non-deductible interest | 0 | 1,280 |
Loss from deemed liquidation of foreign subsidiary | (4,242) | 0 |
Rate Benefit from Carryback of Capital Loss | (6,452) | 0 |
Stock-based compensation shortfalls | 437 | 1,373 |
Change in U.S. tax rate due to tax reform | 0 | 10,391 |
Return to Provision | (1,835) | 0 |
Other, net | 70 | 664 |
Total income tax benefit | (18,112) | (9,894) |
Total income tax expense (benefit) allocation | ||
Operations | (18,112) | (9,894) |
Stockholders’ equity | 0 | 755 |
Total | $ (18,112) | $ (9,139) |
Income Taxes (Details 3)
Income Taxes (Details 3) - USD ($) | 12 Months Ended | ||
Dec. 31, 2018 | Dec. 31, 2017 | Dec. 31, 2016 | |
Income taxes | |||
Deferred tax benefit | $ 3,400,000 | ||
Adjustments to provisional amount | $ 0 | ||
Valuation allowance | 31,170,000 | 28,350,000 | $ 40,148,000 |
Unrecognized tax benefits | 0 | 206,000 | $ 967,000 |
Interest and penalties | 0 | 0 | |
Interest and penalties accrued | $ 0 | $ 0 | |
State | Minimum | |||
Income taxes | |||
Open Tax Year | 2013 | ||
Federal | Minimum | |||
Income taxes | |||
Open Tax Year | 2015 | ||
Foreign | Minimum | |||
Income taxes | |||
Open Tax Year | 2015 |
Income Taxes (Details 4)
Income Taxes (Details 4) - USD ($) $ in Thousands | Dec. 31, 2018 | Dec. 31, 2017 |
Deferred tax assets | ||
Deferred compensation and retirement plan | $ 16,179 | $ 15,017 |
Accrued expenses not deductible until paid | 1,584 | 1,619 |
Employee stock-based compensation | 780 | 1,757 |
Accrued payroll not deductible until paid | 428 | 1,111 |
Accounts receivable, net | 100 | 179 |
Investment in Foreign Subsidiaries, Outside Basis Difference | 1,322 | 0 |
Goodwill | 710 | 700 |
Other, net | 142 | 290 |
Foreign net operating loss carryforwards | 3,042 | 2,887 |
State net operating loss carryforwards | 3,776 | 3,978 |
Foreign tax credit carryforwards | 3,653 | 3,653 |
Federal net operating loss carryforwards | 2,507 | 0 |
Total gross deferred tax assets | 34,223 | 31,191 |
Less valuation allowances | (31,170) | (28,350) |
Net deferred tax assets | 3,053 | 2,841 |
Deferred tax liabilities | ||
Property, plant and equipment | (1,689) | (1,941) |
Goodwill and other intangibles | 0 | (701) |
Prepaid Expenses | (331) | 0 |
Other, net | (281) | (972) |
Total gross deferred tax liabilities | (2,301) | (3,614) |
Net deferred tax assets (liabilities) | $ 752 | |
Net deferred tax assets (liabilities) | $ (773) |
Income Taxes (Details 5)
Income Taxes (Details 5) - USD ($) | 12 Months Ended | |
Dec. 31, 2018 | Dec. 31, 2017 | |
SEC Schedule, 12-09, Movement in Valuation Allowances and Reserves [Roll Forward] | ||
Balance at beginning of year | $ 28,350,000 | $ 40,148,000 |
Deferred Income Tax Expense | 3,383,000 | (1,227,000) |
Return to Provision Impact | (854,000) | 3,250,000 |
Impact of Tax Reform Act | (13,821,000) | |
Other comprehensive income | 291,000 | |
Balance at end of year | 31,170,000 | 28,350,000 |
Reconciliation of unrecognized tax benefits, excluding amounts pertaining to examined tax returns | ||
Balance at beginning of period | 206,000 | 967,000 |
Settlements | (206,000) | (761,000) |
Balance at end of period | $ 0 | $ 206,000 |
Goodwill and Other Intangible_3
Goodwill and Other Intangible Assets (Details 1) $ in Thousands | 12 Months Ended | |
Dec. 31, 2018USD ($) | Dec. 31, 2017USD ($) | |
Goodwill | ||
Goodwill impairment | $ 0 | $ 34,510 |
Accumulated goodwill impairment loss | 283,100 | 283,100 |
Finite-lived intangible assets, amortization | $ 100 | $ 700 |
Minimum | ||
Goodwill | ||
Finite-lived intangible asset, useful life | 2 years | |
Maximum | ||
Goodwill | ||
Finite-lived intangible asset, useful life | 10 years | |
Discount rate | ||
Goodwill | ||
Measurement input | 0.140 |
Goodwill and Other Intangible_4
Goodwill and Other Intangible Assets (Details 2) - USD ($) $ in Thousands | 12 Months Ended | |
Dec. 31, 2018 | Dec. 31, 2017 | |
Changes in the carrying amount of goodwill | ||
Balance at beginning of the period | $ 0 | $ 34,510 |
Purchase consideration | 0 | |
Impairment | 0 | (34,510) |
Balance at the end of the period | 0 | 0 |
Changes in the carrying amount of other intangibles with definite lives | ||
Amortization | (113) | (713) |
Intangible assets with definite lives | ||
Changes in the carrying amount of other intangibles with definite lives | ||
Balance at the beginning of the period | 2,589 | 3,302 |
Amortization | (113) | (713) |
Disposition | (2,476) | |
Balance at the end of the period | $ 0 | $ 2,589 |
Employee Benefit Plans (Details
Employee Benefit Plans (Details 1) - USD ($) $ in Thousands | 12 Months Ended | ||
Dec. 31, 2018 | Dec. 31, 2017 | Dec. 31, 2015 | |
Amounts recognized in consolidated balance sheets | |||
Pensions | $ 62,214 | $ 59,338 | |
Net loss | |||
Expected benefit payments | 10,133 | ||
401(k) retirement plan | |||
Expense recognized in the 401(k) retirement plan | 400 | 3,000 | |
Pension Plan | |||
Change in benefit obligation | |||
Benefit obligation at beginning of year | 187,036 | 179,247 | |
Interest cost | 6,740 | 7,347 | |
Actuarial (gain) loss | (12,021) | 10,121 | |
Benefits paid | (9,994) | (9,679) | |
Benefit obligation at end of year | 171,761 | 187,036 | |
Change in plan assets | |||
Fair value of plan assets at beginning of year | 126,013 | 116,725 | |
Actual return on plan assets | (9,847) | 17,292 | |
Contributions | 1,690 | 1,675 | |
Benefits paid | (9,994) | (9,679) | |
Fair value of plan assets at end of year | 107,862 | 126,013 | |
Funded status at end of year | (63,899) | (61,023) | |
Amounts recognized in consolidated balance sheets | |||
Other current liabilities | 1,685 | 1,685 | |
Pensions | 62,214 | 59,338 | |
Total | 63,899 | 61,023 | |
Net loss | |||
Total | 46,584 | 45,418 | |
Expected benefit payments | 2,200 | ||
Accumulated benefit obligation | |||
Projected benefit obligation | 171,761 | 187,036 | |
Accumulated benefit obligation | 171,761 | 187,036 | |
Fair value of plan assets | 107,862 | 126,013 | |
Net Periodic Benefit Cost (Pre-Tax) | |||
Interest cost | 6,740 | 7,347 | |
Expected return on plan assets | (6,094) | (7,328) | |
Recognized actuarial loss | 2,754 | 2,754 | |
Net periodic benefit cost | 3,400 | 2,773 | |
Amounts Recognized in Other Comprehensive Income (Loss) (Pre-Tax) | |||
Net (gain) loss | 1,166 | (2,597) | |
Net cost recognized in net periodic benefit cost and other comprehensive (income) loss | 4,566 | $ 176 | |
Estimated net loss that will be amortized from accumulated other comprehensive loss into net periodic benefit cost in next fiscal year | $ 2,900 | ||
Amortization period | 23 years | ||
Weighted-average assumptions used to determine net periodic benefit cost | |||
Discount rate (as a percent) | 3.67% | 4.21% | |
Expected return on plan assets (as a percent) | 5.00% | 6.50% | |
Weighted-average assumptions used to determine benefit obligations | |||
Discount rate (as a percent) | 4.35% | 3.67% | |
Period considered for compounded returns | 15 years | ||
Restoration Pension Plan | |||
Net loss | |||
Expected benefit payments | $ 1,700 | ||
Accumulated benefit obligation | |||
Accumulated benefit obligation | $ 25,300 | $ 27,600 |
Employee Benefit Plans (Detai_2
Employee Benefit Plans (Details 2) - Pension Plan - USD ($) $ in Thousands | Dec. 31, 2018 | Dec. 31, 2017 | Dec. 31, 2016 |
Employee benefits plans | |||
Fair value of plan assets | $ 107,862 | $ 126,013 | $ 116,725 |
Funded pension plan assets, by asset category (as a percent) | 100.00% | 100.00% | |
Total investments, excluding investments valued at NAV | |||
Employee benefits plans | |||
Fair value of plan assets | $ 93,518 | $ 100,672 | |
Quoted Prices in Active Markets for Identical Assets (Level 1) | |||
Employee benefits plans | |||
Fair value of plan assets | 93,518 | 100,672 | |
Significant Other Observable Inputs (Level 2) | |||
Employee benefits plans | |||
Fair value of plan assets | 0 | 0 | |
Significant Unobservable Inputs (Level 3) | |||
Employee benefits plans | |||
Fair value of plan assets | 0 | 0 | |
Equity securities | |||
Employee benefits plans | |||
Fair value of plan assets | $ 71,384 | $ 80,191 | |
Funded pension plan assets, by asset category (as a percent) | 66.00% | 64.00% | |
Equity securities | Quoted Prices in Active Markets for Identical Assets (Level 1) | |||
Employee benefits plans | |||
Fair value of plan assets | $ 71,384 | $ 80,191 | |
Equity securities | Significant Other Observable Inputs (Level 2) | |||
Employee benefits plans | |||
Fair value of plan assets | 0 | 0 | |
Equity securities | Significant Unobservable Inputs (Level 3) | |||
Employee benefits plans | |||
Fair value of plan assets | 0 | 0 | |
Debt securities | |||
Employee benefits plans | |||
Fair value of plan assets | $ 22,134 | $ 20,481 | |
Funded pension plan assets, by asset category (as a percent) | 21.00% | 16.00% | |
Debt securities | Quoted Prices in Active Markets for Identical Assets (Level 1) | |||
Employee benefits plans | |||
Fair value of plan assets | $ 22,134 | $ 20,481 | |
Debt securities | Significant Other Observable Inputs (Level 2) | |||
Employee benefits plans | |||
Fair value of plan assets | 0 | 0 | |
Debt securities | Significant Unobservable Inputs (Level 3) | |||
Employee benefits plans | |||
Fair value of plan assets | 0 | 0 | |
Other | |||
Employee benefits plans | |||
Fair value of plan assets | $ 14,344 | $ 25,341 | |
Funded pension plan assets, by asset category (as a percent) | 13.00% | 20.00% | |
Other | NAV | |||
Employee benefits plans | |||
Fair value of plan assets | $ 14,344 | $ 25,341 |
Employee Benefit Plans (Detai_3
Employee Benefit Plans (Details 3) - Pension Plan | 12 Months Ended |
Dec. 31, 2018 | |
Employee benefits plans | |
Period of operating history and sufficient trading volume of invested entity (minimum) | 5 years |
Minimum | |
Employee benefits plans | |
Period to meet policy goals | 3 years |
Maximum | |
Employee benefits plans | |
Period to meet policy goals | 5 years |
Domestic Equities | |
Employee benefits plans | |
Target (as a percent) | 50.00% |
Domestic Equities | Minimum | |
Employee benefits plans | |
Target (as a percent) | 35.00% |
Domestic Equities | Maximum | |
Employee benefits plans | |
Target (as a percent) | 75.00% |
Large Cap Growth | |
Employee benefits plans | |
Target (as a percent) | 22.50% |
Large Cap Growth | Minimum | |
Employee benefits plans | |
Target (as a percent) | 15.00% |
Large Cap Growth | Maximum | |
Employee benefits plans | |
Target (as a percent) | 30.00% |
Large Cap Value | |
Employee benefits plans | |
Target (as a percent) | 22.50% |
Large Cap Value | Minimum | |
Employee benefits plans | |
Target (as a percent) | 15.00% |
Large Cap Value | Maximum | |
Employee benefits plans | |
Target (as a percent) | 30.00% |
Mid Cap Value | |
Employee benefits plans | |
Target (as a percent) | 5.00% |
Mid Cap Value | Minimum | |
Employee benefits plans | |
Target (as a percent) | 5.00% |
Mid Cap Value | Maximum | |
Employee benefits plans | |
Target (as a percent) | 15.00% |
Mid Cap Growth | |
Employee benefits plans | |
Target (as a percent) | 0.00% |
Mid Cap Growth | Minimum | |
Employee benefits plans | |
Target (as a percent) | 0.00% |
Mid Cap Growth | Maximum | |
Employee benefits plans | |
Target (as a percent) | 10.00% |
Domestic Fixed Income | |
Employee benefits plans | |
Target (as a percent) | 35.00% |
Domestic Fixed Income | Minimum | |
Employee benefits plans | |
Target (as a percent) | 15.00% |
Domestic Fixed Income | Maximum | |
Employee benefits plans | |
Target (as a percent) | 50.00% |
International Equities | |
Employee benefits plans | |
Target (as a percent) | 15.00% |
International Equities | Minimum | |
Employee benefits plans | |
Target (as a percent) | 10.00% |
International Equities | Maximum | |
Employee benefits plans | |
Target (as a percent) | 25.00% |
Employee Benefit Plans (Detai_4
Employee Benefit Plans (Details 4) $ in Thousands | Dec. 31, 2018USD ($) |
Retirement Benefits [Abstract] | |
2019 | $ 10,133 |
2020 | 10,365 |
2021 | 10,606 |
2022 | 10,962 |
2023 | 11,251 |
2024-2028 | 57,856 |
Total | $ 111,173 |
Stockholders' Equity (Details 1
Stockholders' Equity (Details 1) - Common Stock - USD ($) | 12 Months Ended | 264 Months Ended | ||
Dec. 31, 2018 | Dec. 31, 2017 | Dec. 31, 2018 | Aug. 31, 2014 | |
Stock repurchase program | ||||
Dividends paid (in dollars per share) | $ 0 | $ 0 | ||
Stock repurchased under current and previously announced share repurchase programs | $ 1,200,000,000 | |||
Stock repurchased under current and previously announced share repurchase programs (in shares) | 6,800,000 | |||
2012 Stock Repurchase program | ||||
Stock repurchase program | ||||
Authorized amount to repurchase shares | $ 20,000,000 | |||
Common stock repurchased (in shares) | 0 | 0 | ||
Remaining amount available to repurchase shares | $ 11,400,000 | $ 11,400,000 | ||
Common stock received in lieu of cash from stock option exercises and vesting of non-vested shares (in shares) | 3,541 | |||
Common stock received in lieu of cash from stock option exercises and vesting of non-vested shares | $ 30,000 |
Stockholders' Equity (Details 2
Stockholders' Equity (Details 2) - USD ($) $ / shares in Units, $ in Millions | Jan. 30, 2018 | Jan. 23, 2018 | Dec. 31, 2018 | Jan. 31, 2018 |
Preferred stock | ||||
Preferred shares authorized (in shares) | 1,000,000 | |||
Preferred stock dividend rate (as percent) | 500.00% | |||
Series A Preferred Stock | ||||
Preferred stock | ||||
Par value (in dollars per share) | $ 1 | |||
Percent of outstanding common stock issued upon conversion (as percent) | 16.00% | |||
Market price at issuance (in dollars per share) | $ 9.91 | |||
Percent of ownership required for non-voting observer position on Board of Directors (as percent) | 5.00% | |||
Series A Preferred Stock | Securities Purchase Agreement | ||||
Preferred stock | ||||
Preferred stock dividend rate (as percent) | 5.00% | |||
Shares issued (in shares) | 9,926 | |||
Value of shares issued | $ 9.9 | |||
Wipro | Series A Preferred Stock | Securities Purchase Agreement | ||||
Preferred stock | ||||
Preferred shares authorized (in shares) | 9,926 | |||
Shares issued (in shares) | 9,926 | |||
Value of shares issued | $ 9.9 |
Stock-Based Compensation (Detai
Stock-Based Compensation (Details 1) - USD ($) $ / shares in Units, $ in Thousands | 1 Months Ended | 12 Months Ended | |||
Aug. 31, 2018 | Dec. 31, 2018 | Dec. 31, 2017 | Dec. 31, 2016 | May 31, 2013 | |
Stock-based compensation | |||||
Stock-based compensation expense (credit) | $ (581) | $ 2,662 | |||
Stock Options | |||||
Stock-based compensation | |||||
Shares outstanding (in shares) | 171,369 | 308,967 | 370,547 | ||
Weighted average exercise price of options outstanding (in dollars per share) | $ 60.66 | $ 60.80 | $ 77.23 | ||
Weighted average grant date fair value (in dollars per share) | $ 3.55 | $ 5.32 | |||
Unrecognized compensation cost | $ 200 | ||||
Unrecognized compensation cost, recognition period | 2 years 10 months 6 days | ||||
Cash Stock Appreciation Rights | |||||
Stock-based compensation | |||||
Shares outstanding (in shares) | 12,676 | 86,618 | 0 | ||
Weighted average exercise price of options outstanding (in dollars per share) | $ 9.70 | $ 9.70 | $ 0 | ||
Unrecognized compensation cost | $ 0 | ||||
Restricted Stock Units | |||||
Stock-based compensation | |||||
Unrecognized compensation cost | $ 900 | ||||
Unrecognized compensation cost, recognition period | 2 years 2 months 27 days | ||||
Phantom Stock Units | |||||
Stock-based compensation | |||||
Unrecognized compensation cost, recognition period | 2 years 1 month 24 days | ||||
Unrecognized compensation cost | $ 100 | ||||
Performance Stock Units | |||||
Stock-based compensation | |||||
Unrecognized compensation cost | $ 200 | ||||
Unrecognized compensation cost, recognition period | 1 year | ||||
Performance period | 3 years | ||||
Cash Performance Stock Units | |||||
Stock-based compensation | |||||
Unrecognized compensation cost | $ 0 | ||||
Performance period | 3 years | ||||
2013 Plan | |||||
Stock-based compensation | |||||
Shares authorized (in shares) | 500,000 | ||||
Shares available for grant (in shares) | 200,000 | 100,000 | |||
2013 Plan | Stock Options | |||||
Stock-based compensation | |||||
Expiration period | 10 years | ||||
2013 Plan | Cash Stock Appreciation Rights | Tranche Two | |||||
Stock-based compensation | |||||
Vesting rights (as percent) | 25.00% | ||||
2013 Plan | Cash Stock Appreciation Rights | Tranche Three | |||||
Stock-based compensation | |||||
Vesting rights (as percent) | 25.00% | ||||
2013 Plan | Cash Stock Appreciation Rights | Tranche Four | |||||
Stock-based compensation | |||||
Vesting rights (as percent) | 25.00% | ||||
2013 Plan | Phantom Stock Units | |||||
Stock-based compensation | |||||
Expiration period | 10 years | ||||
Vesting period | 4 years | ||||
2013 Plan | Phantom Stock Units | Tranche One | |||||
Stock-based compensation | |||||
Vesting rights (as percent) | 25.00% | ||||
2013 Plan | Phantom Stock Units | Tranche Two | |||||
Stock-based compensation | |||||
Vesting rights (as percent) | 25.00% | ||||
2013 Plan | Phantom Stock Units | Tranche Three | |||||
Stock-based compensation | |||||
Vesting rights (as percent) | 25.00% | ||||
2013 Plan | Phantom Stock Units | Tranche Four | |||||
Stock-based compensation | |||||
Vesting rights (as percent) | 25.00% | ||||
2013 Plan | Cash Performance Stock Units | Minimum | |||||
Stock-based compensation | |||||
Percent of awards issued based on performance | 0.00% | ||||
2013 Plan | Cash Performance Stock Units | Maximum | |||||
Stock-based compensation | |||||
Percent of awards issued based on performance | 100.00% | ||||
2005 Plan | |||||
Stock-based compensation | |||||
Shares available for grant (in shares) | 0 | ||||
2005 Plan | Stock Options | Range $7.40 to $123.10 | |||||
Stock-based compensation | |||||
Shares outstanding (in shares) | 95,000 | ||||
2005 Plan | Stock Options | Range $7.40 to $123.10 | Minimum | |||||
Stock-based compensation | |||||
Weighted average exercise price of options outstanding (in dollars per share) | $ 7.40 | ||||
2005 Plan | Stock Options | Range $7.40 to $123.10 | Maximum | |||||
Stock-based compensation | |||||
Weighted average exercise price of options outstanding (in dollars per share) | $ 123.10 | ||||
Inducement Awards | Stock Options | CEO | |||||
Stock-based compensation | |||||
Stock-based compensation expense (credit) | $ (100) | ||||
Vesting rights (as percent) | 25.00% | ||||
Inducement Awards | Stock Options | Maximum | |||||
Stock-based compensation | |||||
Weighted average exercise price of options outstanding (in dollars per share) | $ 119 | ||||
Inducement Awards | Stock Options | Range $7.40 to $60.40 | |||||
Stock-based compensation | |||||
Shares outstanding (in shares) | 34,000 | ||||
Inducement Awards | Stock Options | Range $7.40 to $60.40 | Minimum | |||||
Stock-based compensation | |||||
Weighted average exercise price of options outstanding (in dollars per share) | $ 7.40 | ||||
Inducement Awards | Stock Options | Range $7.40 to $60.40 | Maximum | |||||
Stock-based compensation | |||||
Weighted average exercise price of options outstanding (in dollars per share) | $ 60.40 | ||||
Inducement Awards | Stock Options | Range $7.40 to $119.00 | |||||
Stock-based compensation | |||||
Shares outstanding (in shares) | 42,000 | ||||
Inducement Awards | Stock Options | Range $7.40 to $119.00 | Minimum | |||||
Stock-based compensation | |||||
Weighted average exercise price of options outstanding (in dollars per share) | $ 7.40 | ||||
Inducement Awards | Stock Options | Tranche One | |||||
Stock-based compensation | |||||
Vesting rights (as percent) | 25.00% | ||||
Inducement Awards | Stock Options | Tranche Two | |||||
Stock-based compensation | |||||
Vesting rights (as percent) | 25.00% | ||||
Inducement Awards | Stock Options | Tranche Three | |||||
Stock-based compensation | |||||
Vesting rights (as percent) | 25.00% | ||||
Inducement Awards | Stock Options | Tranche Four | |||||
Stock-based compensation | |||||
Vesting rights (as percent) | 25.00% | ||||
2013 CEO Plan | Stock Options | Tranche Two | |||||
Stock-based compensation | |||||
Vesting rights (as percent) | 25.00% | ||||
2013 CEO Plan | Stock Options | Tranche Three | |||||
Stock-based compensation | |||||
Vesting rights (as percent) | 25.00% | ||||
2013 CEO Plan | Stock Options | Tranche Four | |||||
Stock-based compensation | |||||
Vesting rights (as percent) | 25.00% |
Stock-Based Compensation (Det_2
Stock-Based Compensation (Details 2) - USD ($) $ / shares in Units, $ in Thousands | 12 Months Ended | |
Dec. 31, 2018 | Dec. 31, 2017 | |
Stock Options | ||
Options activity | ||
Outstanding at beginning of period (in shares) | 308,967 | 370,547 |
Granted in period (in shares) | 14,821 | 33,855 |
Exercised in period (in shares) | 0 | 0 |
Unvested options forfeited in period (in shares) | (61,286) | (9,872) |
Vested options expired in period (in shares) | (91,133) | (85,563) |
Outstanding at end of period (in shares) | 171,369 | 308,967 |
Vested and expected to vest at end of period (in shares) | 171,369 | |
Exercisable at end of period (in shares) | 128,105 | |
Weighted average exercise price | ||
Outstanding at beginning of period (in dollars per share) | $ 60.80 | $ 77.23 |
Granted in period (in dollars per share) | 7.40 | 10 |
Exercised in period (in dollars per share) | 0 | 0 |
Unvested options forfeited in period (in dollars per share) | 37.13 | 73.31 |
Vested options expired in period (in dollars per share) | 68.28 | 110.44 |
Outstanding at end of period (in dollars per share) | 60.66 | $ 60.80 |
Vested and expected to vest at end of period (in dollars per share) | 60.66 | |
Exercisable at end of period (in dollars per share) | $ 76.48 | |
Weighted average remaining contractual term | ||
Outstanding at end of period | 4 years 6 months 22 days | |
Vested and expected to vest at end of period | 4 years 6 months 22 days | |
Exercisable at end of period | 3 years 1 month 17 days | |
Aggregate Intrinsic Value | ||
Intrinsic value of exercises in period | $ 0 | $ 0 |
Intrinsic value of options outstanding | 0 | |
Intrinsic value of options vested and expected to vest | 0 | |
Intrinsic value of options exercisable | $ 0 | |
Fair value assumptions | ||
Expected term | 5 years 2 months 23 days | 6 years 3 months |
Expected stock price volatility (as percent) | 55.07% | 53.70% |
Risk-free interest rate (as percent) | 2.96% | 2.16% |
Cash Stock Appreciation Rights | ||
Options activity | ||
Outstanding at beginning of period (in shares) | 86,618 | 0 |
Granted in period (in shares) | 0 | 86,618 |
Exercised in period (in shares) | 0 | 0 |
Unvested options forfeited in period (in shares) | (62,852) | 0 |
Vested options expired in period (in shares) | (11,090) | |
Outstanding at end of period (in shares) | 12,676 | 86,618 |
Exercisable at end of period (in shares) | 3,169 | |
Weighted average exercise price | ||
Outstanding at beginning of period (in dollars per share) | $ 9.70 | $ 0 |
Granted in period (in dollars per share) | 0 | 9.70 |
Exercised in period (in dollars per share) | 0 | 0 |
Unvested options forfeited in period (in dollars per share) | 9.70 | 0 |
Vested options expired in period (in dollars per share) | 9.70 | |
Outstanding at end of period (in dollars per share) | 9.70 | $ 9.70 |
Exercisable at end of period (in dollars per share) | $ 9.70 | |
Weighted average remaining contractual term | ||
Outstanding at end of period | 8 years 5 months 23 days | 9 years 5 months 23 days |
Exercisable at end of period | 8 years 5 months 23 days | |
Restricted Stock Units | ||
Award activity | ||
Outstanding at beginning of period (in shares) | 201,222 | 94,543 |
Granted in period (in shares) | 72,549 | 160,962 |
Vested (settled) in period (in shares) | (56,219) | (40,979) |
Forfeited in period (in shares) | (110,137) | (13,304) |
Outstanding at end of period (in shares) | 107,415 | 201,222 |
Weighted average grant date fair value | ||
Outstanding at beginning of period (in dollars per share) | $ 15.23 | $ 37.59 |
Granted in period (in dollars per share) | 9.51 | 9.81 |
Vested (settled) in period (in dollars per share) | 19.28 | 41.39 |
Forfeited in period (in dollars per share) | 14.54 | 27.84 |
Outstanding at end of period (in dollars per share) | $ 9.98 | $ 15.23 |
Phantom Stock Units | ||
Award activity | ||
Outstanding at beginning of period (in shares) | 82,037 | 53,164 |
Granted in period (in shares) | 0 | 56,000 |
Vested (settled) in period (in shares) | (19,992) | (12,483) |
Forfeited in period (in shares) | (29,234) | (14,644) |
Outstanding at end of period (in shares) | 32,811 | 82,037 |
Weighted average grant date fair value | ||
Outstanding at beginning of period (in dollars per share) | $ 15.92 | $ 26.90 |
Granted in period (in dollars per share) | 0 | 9.70 |
Vested (settled) in period (in dollars per share) | 17.85 | 26.90 |
Forfeited in period (in dollars per share) | 16.32 | 22.63 |
Outstanding at end of period (in dollars per share) | $ 14.39 | $ 15.92 |
Performance Stock Units | ||
Award activity | ||
Outstanding at beginning of period (in shares) | 163,060 | 84,430 |
Granted in period (in shares) | 11,904 | 89,124 |
Vested (settled) in period (in shares) | 0 | 0 |
Forfeited in period (in shares) | (136,435) | (10,494) |
Outstanding at end of period (in shares) | 38,529 | 163,060 |
Weighted average grant date fair value | ||
Outstanding at beginning of period (in dollars per share) | $ 15.59 | $ 25.56 |
Granted in period (in dollars per share) | 8.40 | 9.95 |
Vested (settled) in period (in dollars per share) | 0 | 0 |
Forfeited in period (in dollars per share) | 16.40 | 47.90 |
Outstanding at end of period (in dollars per share) | $ 10.50 | $ 15.59 |
Cash Performance Stock Units | ||
Award activity | ||
Outstanding at beginning of period (in shares) | 150,506 | 44,397 |
Granted in period (in shares) | 0 | 109,887 |
Vested (settled) in period (in shares) | 0 | 0 |
Forfeited in period (in shares) | (146,728) | (3,778) |
Outstanding at end of period (in shares) | 3,778 | 150,506 |
Weighted average grant date fair value | ||
Outstanding at beginning of period (in dollars per share) | $ 14.63 | $ 26.90 |
Granted in period (in dollars per share) | 0 | 10.10 |
Vested (settled) in period (in dollars per share) | 0 | 0 |
Forfeited in period (in dollars per share) | 14.32 | 26.90 |
Outstanding at end of period (in dollars per share) | $ 26.90 | $ 14.63 |
Stock-Based Compensation (Det_3
Stock-Based Compensation (Details 3) - Stock Options | 12 Months Ended |
Dec. 31, 2018$ / sharesshares | |
Stock-based compensation | |
Number outstanding (in shares) | shares | 171,369 |
Weighted-average exercise price (in dollars per share) | $ 60.66 |
Weighted-average remaining life | 4 years 6 months 22 days |
Number exercisable (in shares) | shares | 128,105 |
Weighted-average exercise price (in dollars per share) | $ 76.48 |
Range $7.40 to $60.40 | |
Stock-based compensation | |
Range of exercise prices, lower range limit (in dollars per share) | 7.40 |
Range of exercise prices, upper range limit (in dollars per share) | $ 60.40 |
Number outstanding (in shares) | shares | 84,502 |
Weighted-average exercise price (in dollars per share) | $ 30.91 |
Weighted-average remaining life | 5 years 3 months 22 days |
Number exercisable (in shares) | shares | 44,289 |
Weighted-average exercise price (in dollars per share) | $ 50.77 |
Range $72.50 to $119.00 | |
Stock-based compensation | |
Range of exercise prices, lower range limit (in dollars per share) | 72.50 |
Range of exercise prices, upper range limit (in dollars per share) | $ 119 |
Number outstanding (in shares) | shares | 84,467 |
Weighted-average exercise price (in dollars per share) | $ 88.65 |
Weighted-average remaining life | 3 years 10 months 17 days |
Number exercisable (in shares) | shares | 81,416 |
Weighted-average exercise price (in dollars per share) | $ 89.10 |
Range $123.10 to $123.10 | |
Stock-based compensation | |
Range of exercise prices, lower range limit (in dollars per share) | 123.10 |
Range of exercise prices, upper range limit (in dollars per share) | $ 123.10 |
Number outstanding (in shares) | shares | 2,400 |
Weighted-average exercise price (in dollars per share) | $ 123.10 |
Weighted-average remaining life | 2 years 1 month 6 days |
Number exercisable (in shares) | shares | 2,400 |
Weighted-average exercise price (in dollars per share) | $ 123.10 |
Commitments and Contingencies (
Commitments and Contingencies (Details 1) | Dec. 31, 2018USD ($) |
Contingencies | |
Amounts drawn against letters of credit | $ 0 |
Letter of Credit | |
Contingencies | |
Line of credit | $ 2,800,000 |
Leases (Details)
Leases (Details) - USD ($) $ in Thousands | 12 Months Ended | |
Dec. 31, 2018 | Dec. 31, 2017 | |
Operating leases | ||
Operating leases | ||
Rent expense | $ 11,600 | $ 13,100 |
Future minimum payments due | ||
2019 | 9,645 | |
2020 | 8,815 | |
2021 | 7,425 | |
2022 | 5,456 | |
2023 | 2,349 | |
Thereafter | 1,328 | |
Total | 35,018 | |
Capital lease obligations | Equipment | ||
Capital lease obligations | ||
Current portion of capital leases | 748 | 506 |
Long-term portion of capital leases | 676 | 486 |
Total capital lease obligation | 1,424 | $ 992 |
Future minimum payments due | ||
2019 | 748 | |
2020 | 307 | |
2021 | 131 | |
2022 | 133 | |
2023 | 104 | |
Thereafter | 0 | |
Total | $ 1,423 |
Earnings (Loss) Per Share (Deta
Earnings (Loss) Per Share (Details 1) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands | 3 Months Ended | 12 Months Ended | ||||||||
Dec. 31, 2018 | Sep. 30, 2018 | Jun. 30, 2018 | Mar. 31, 2018 | Dec. 31, 2017 | Sep. 30, 2017 | Jun. 30, 2017 | Mar. 31, 2017 | Dec. 31, 2018 | Dec. 31, 2017 | |
Earnings Per Share [Abstract] | ||||||||||
Preferred stock dividend rate (as percent) | 500.00% | |||||||||
Numerator: | ||||||||||
Net income (loss) | $ 1,639 | $ (9,984) | $ (6,734) | $ 32,629 | $ (29,341) | $ (2,480) | $ (2,653) | $ (7,386) | $ 17,550 | $ (41,860) |
Less: Preferred stock dividend | 457 | 0 | ||||||||
Less: Earnings attributable to participating securities | 2,202 | 0 | ||||||||
Net Income (loss) attributable to common stockholders | 14,891 | (41,860) | ||||||||
Effect of dilutive securities: | ||||||||||
Add back: Allocation of earnings to participating securities | 2,202 | 0 | ||||||||
Less: Re-allocation of earnings to participating securities considering potentially dilutive securities | (2,191) | 0 | ||||||||
Numerator for diluted EPS | $ 14,902 | $ (41,860) | ||||||||
Denominator: | ||||||||||
Basic EPS denominator: weighted-average common shares outstanding (in shares) | 6,237 | 6,192 | ||||||||
Effect of dilutive securities: | ||||||||||
Unvested shares (in shares) | 33 | 0 | ||||||||
Diluted EPS denominator (in shares) | 6,270 | 6,192 | ||||||||
Basic earnings (loss) per common share (in dollars per share) | $ 0.21 | $ (1.62) | $ (1.10) | $ 5.24 | $ (4.73) | $ (0.40) | $ (0.43) | $ (1.20) | $ 2.39 | $ (6.76) |
Diluted earnings (loss) per common share (in dollars per share) | $ 0.21 | $ (1.62) | $ (1.10) | $ 4.67 | $ (4.73) | $ (0.40) | $ (0.43) | $ (1.20) | $ 2.38 | $ (6.76) |
Stock Options | ||||||||||
Stock-based compensation | ||||||||||
Weighted-average anti-dilutive shares have been excluded from the EPS calculations (in shares) | 200 | 300 | ||||||||
Unvested Shares | ||||||||||
Stock-based compensation | ||||||||||
Weighted-average anti-dilutive shares have been excluded from the EPS calculations (in shares) | 100 | 100 |
Comprehensive Income (Loss) (De
Comprehensive Income (Loss) (Details 1) - USD ($) $ in Thousands | 3 Months Ended | 12 Months Ended | ||||||||
Dec. 31, 2018 | Sep. 30, 2018 | Jun. 30, 2018 | Mar. 31, 2018 | Dec. 31, 2017 | Sep. 30, 2017 | Jun. 30, 2017 | Mar. 31, 2017 | Dec. 31, 2018 | Dec. 31, 2017 | |
Comprehensive Income (Loss), Net of Tax, Attributable to Parent [Abstract] | ||||||||||
Net income (loss) | $ 1,639 | $ (9,984) | $ (6,734) | $ 32,629 | $ (29,341) | $ (2,480) | $ (2,653) | $ (7,386) | $ 17,550 | $ (41,860) |
Other comprehensive income (loss): | ||||||||||
Adjustment to pension liability | (1,166) | 2,597 | ||||||||
Tax (expense) benefit | 0 | (1,038) | ||||||||
Adjustment to pension liability, net of tax | (1,166) | 1,559 | ||||||||
Foreign currency translation adjustment | (1,014) | 316 | ||||||||
Total other comprehensive income (loss), net of tax | (2,180) | 1,875 | ||||||||
Comprehensive income (loss) | $ 15,370 | $ (39,985) |
Comprehensive Income (Loss) (_2
Comprehensive Income (Loss) (Details 2) - USD ($) $ in Thousands | 12 Months Ended | |
Dec. 31, 2018 | Dec. 31, 2017 | |
Accumulated other comprehensive income (loss), net of tax | ||
Balance | $ (34,635) | $ 2,656 |
Total other comprehensive income (loss), net of tax | (2,180) | 1,875 |
Balance | (19,184) | (34,635) |
Defined Benefit Pension Items | ||
Accumulated other comprehensive income (loss), net of tax | ||
Balance | (45,418) | (46,977) |
Amounts reclassified from accumulated other comprehensive income (loss), net of tax | (1,166) | 1,559 |
Total other comprehensive income (loss), net of tax | (1,166) | 1,559 |
Balance | (46,584) | (45,418) |
Foreign Currency Items | ||
Accumulated other comprehensive income (loss), net of tax | ||
Balance | 1,115 | 799 |
Other comprehensive loss, net of tax, before reclassifications | (1,014) | 316 |
Total other comprehensive income (loss), net of tax | (1,014) | 316 |
Balance | 101 | 1,115 |
Accumulated Other Comprehensive Income (Loss) | ||
Accumulated other comprehensive income (loss), net of tax | ||
Balance | (44,303) | (46,178) |
Other comprehensive loss, net of tax, before reclassifications | (1,014) | 316 |
Amounts reclassified from accumulated other comprehensive income (loss), net of tax | (1,166) | 1,559 |
Total other comprehensive income (loss), net of tax | (2,180) | 1,875 |
Balance | $ (46,483) | $ (44,303) |
Disposition (Details)
Disposition (Details) - USD ($) $ in Thousands | Feb. 28, 2018 | Mar. 31, 2018 | Dec. 31, 2018 | Dec. 31, 2017 | Mar. 16, 2015 |
Business Acquisition [Line Items] | |||||
Gain on sale | $ 30,954 | $ 0 | |||
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward] | |||||
Accretion of interest | 742 | 4,162 | |||
Three Q Digital Inc | |||||
Business Acquisition [Line Items] | |||||
Contingent consideration potential payment | $ 35,000 | ||||
Contingent consideration | Significant Unobservable Inputs (Level 3) | Three Q Digital Inc | |||||
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward] | |||||
Beginning balance at December 31, 2017 | $ 33,887 | 33,887 | |||
Accretion of interest | 742 | ||||
Disposition | (34,629) | ||||
Ending balance at December 31, 2018 | $ 0 | $ 33,887 | |||
3Q Digital Inc | |||||
Business Acquisition [Line Items] | |||||
Proceeds from sale | $ 5,000 | ||||
Additional proceeds for sale of business | $ 5,000 | ||||
Percent of total Company revenue (less than) | 10.00% | ||||
Gain on sale | $ (31,000) |
Certain Relationships and Rel_2
Certain Relationships and Related Party Transactions (Details) - USD ($) | Jan. 30, 2018 | Jan. 23, 2018 | Dec. 31, 2018 | Dec. 31, 2017 |
Wipro | ||||
Related Party Transaction [Line Items] | ||||
Capitalized costs for internally developed software services received | $ 2,300,000 | |||
Accounts payable, related parties | 5,000,000 | $ 2,200,000 | ||
Accounts receivable, related parties | 0 | |||
Wipro | Asset impairment charge | ||||
Related Party Transaction [Line Items] | ||||
Capitalized costs for internally developed software services received | 2,100,000 | |||
Wipro | Technology Related Services | ||||
Related Party Transaction [Line Items] | ||||
Expenses from transactions with related party | $ 12,300,000 | $ 5,600,000 | ||
Securities Purchase Agreement | Series A Preferred Stock | ||||
Related Party Transaction [Line Items] | ||||
Number of shares issued (in shares) | 9,926 | |||
Consideration received on transaction | $ 9,900,000 | |||
Securities Purchase Agreement | Series A Preferred Stock | Wipro | ||||
Related Party Transaction [Line Items] | ||||
Number of shares issued (in shares) | 9,926 | |||
Shares issuable upon conversion (in shares) | 1,001,614 | |||
Shares issuable upon conversion (as percent) | 16.00% | |||
Consideration received on transaction | $ 9,900,000 |
Selected Quarterly Data (Unau_3
Selected Quarterly Data (Unaudited) (Details) - USD ($) $ / shares in Units, $ in Thousands | 3 Months Ended | 12 Months Ended | ||||||||
Dec. 31, 2018 | Sep. 30, 2018 | Jun. 30, 2018 | Mar. 31, 2018 | Dec. 31, 2017 | Sep. 30, 2017 | Jun. 30, 2017 | Mar. 31, 2017 | Dec. 31, 2018 | Dec. 31, 2017 | |
Quarterly Financial Data [Abstract] | ||||||||||
Operating revenues | $ 70,209 | $ 63,588 | $ 69,633 | $ 81,198 | $ 99,866 | $ 94,424 | $ 94,722 | $ 94,894 | $ 284,628 | $ 383,906 |
Operating income (loss) | (4,338) | (10,353) | (6,308) | (5,035) | (33,682) | 950 | (1,791) | (6,342) | (26,034) | (40,865) |
Income (loss) before income taxes | (5,673) | (11,421) | (7,318) | 23,849 | (35,942) | (2,098) | (4,852) | (8,862) | (562) | (51,754) |
Net income (loss) | $ 1,639 | $ (9,984) | $ (6,734) | $ 32,629 | $ (29,341) | $ (2,480) | $ (2,653) | $ (7,386) | $ 17,550 | $ (41,860) |
Basic earnings (loss) per common share (in dollars per share) | $ 0.21 | $ (1.62) | $ (1.10) | $ 5.24 | $ (4.73) | $ (0.40) | $ (0.43) | $ (1.20) | $ 2.39 | $ (6.76) |
Diluted earnings (loss) per common share (in dollars per share) | $ 0.21 | $ (1.62) | $ (1.10) | $ 4.67 | $ (4.73) | $ (0.40) | $ (0.43) | $ (1.20) | $ 2.38 | $ (6.76) |
Uncategorized Items - hhs-20181
Label | Element | Value |
Cumulative Effect of New Accounting Principle in Period of Adoption | us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption | $ 571,000 |
Retained Earnings [Member] | ||
Cumulative Effect of New Accounting Principle in Period of Adoption | us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption | $ 571,000 |