CITIZENS UTILITIES COMPANY DIRECT STOCK PURCHASE PLAN --------------------------- 1. Purpose The purpose of the DIRECT STOCK PURCHASE PLAN of CITIZENS UTILITIES COMPANY (the "Plan") is to give owners of common stock Series A and Series B (the "common stock") of Citizens Utilities Company (the "Company" or "Citizens") the opportunity to add to their investment in common stock as often as once a month by making optional purchases at a transaction cost which normally may be expected to be less than the cost of purchases directly through a broker. An additional purpose of the Plan is to give Participants in the Plan an opportunity to sell shares of common stock held in the Plan through the facilities of the Plan. Quarterly stock dividends received by each account will be recorded in book-entry form on the Company's stock books in the same manner as quarterly stock dividend accounts are maintained for shareholdings of record. Illinois Stock Transfer Company, located at 223 West Jackson Boulevard, Chicago, IL 60606, shall act as agent of the Participants to purchase or sell or arrange for the purchase or sale of shares of common stock and shall administer the Plan. 2. Eligibility All owners registered with the Company's transfer agent ("Record Owners") and other Eligible Shareholders (as hereinafter defined) of common stock Series A and Series B may participate in the Plan. Beneficial owners of common stock held by brokers and other custodial institutions holding common stock which establish procedures which permit their customers to participate in the Plan may participate if they so desire (such beneficial owners and Record Owners being herein referred to as "Eligible Shareholders"). 3. Participation Any Eligible Shareholder desiring to participate in the Plan must complete an Enrollment Form and deliver it to the Agent. All Participants must comply with the policies and procedures established for the Plan. Participants need not submit any initial cash investment to participate. Joint participation by joint owners who are otherwise eligible is permitted. Participation as a custodian for another individual is also permitted if the custodian is otherwise eligible. Enrollment allows an Eligible Shareholder to participate in the Plan but does not commit the enrolling share- holder to purchase any shares under the Plan or to transmit any funds to the Agent or Company. The Agent may terminate any account by written notice to the Participant and the Company. 4. Manner of Participation; Purchases and Sales An Eligible Shareholder owning common stock of both Series A and Series B may enroll only Series A shares in the Plan, enroll only Series B shares in the Plan, or enroll both Series of Shares. Separate accounts will be established and maintained for Series A and Series B shares. Upon enrollment of an account of common stock Series A or Series B by an Eligible Shareholder under the Plan: (a) Stock Dividends. All stock dividends paid on all of the shares of common stock Series A or Series B registered in such account will be automatically credited to such account in lieu of the distribution to such Participant of a stock certificate for such stock dividend shares. Credit for such shares shall be reflected on the stock books of record of the Company. (b) Optional Investments. Participants may make optional cash payments in the minimum amount of $100 per month and a maximum of $25,000 per calendar quarter in each account. In order to be included in that month's purchases under the Plan, funds for optional investment must be received by the Agent on or before the seventh calendar day of the month, or if such seventh day is not a business day in the State of Illinois, then on or before the first business day in the State of Illinois thereafter. Such payment must be made by automatic bank transfer of funds previously authorized by Participant or by check or money order payable to Illinois Stock Transfer Company, and mailed or delivered to Illinois Stock Transfer Company ("Agent") together with the Investment Form instructing the Agent to make purchases of common stock of the same Series as the Series held in the account of the Participant. Any cash investment will be returned to the Participant if the Agent receives written notice requesting such return at least 48 hours prior to the next monthly Investment Date (as defined in paragraph 7). The Agent shall deposit all funds in a Trust Account for the benefit of the Participants at the Harris Bank & Trust or another bank or trust company designated by the Agent on 60-days' notice to the Company. No interest shall be paid on any funds. (c) Optional Sales. If a Participant wishes to sell common stock of either Series credited to his or her account in the Plan, the Participant may deliver to the Agent irrevocable instructions to sell ("Sell Instructions") up to 5,000 shares of common stock held for his or her account or accounts under the Plan. Such sales will be made on a weekly basis as described below. All Sell Instructions received in hand by the Agent on or before the close of business on the first day of each week on which banks are open to transact business in the State of Illinois (the "Instruction Date") will be aggregated by the Agent and the shares covered by such Sell Instructions will be offered for sale in the manner described in paragraph 7. The maximum number of shares of common stock that may be covered by Sell Instructions received on or before any Instruction Date for any one Participant is 5,000 shares. 5. Availability of Optional Purchases Under the Plan Any cash investments received by the Agent on behalf of a Participant will be used to purchase shares of common stock from the Company (which may be authorized and unissued shares or treasury shares) or, if the Company elects not to make available additional common stock for purchase from the Company, outstanding shares of common stock are to be purchased under instructions of the Agent as provided in paragraph 7. Based on a documented determination of the Board of Directors or the Company's chief financial officer, the treasurer or other financial officer of the Company shall advise the Agent whether or not it has elected to make available shares of common stock for direct purchase from the Company. If changes in such election are governed by the rules, regulations and other pronouncements of the Securities and Exchange Commission ("SEC"), to the extent required by the SEC, the election may be changed by the Company only once in any 12-month period; provided that the election may not be changed absent a documented determination by the Company's Board of Directors or chief financial officer that the Company's need to raise additional capital has changed, or that there is another valid reason for such change in election which reason is within the bounds of valid reasons recognized as such in rules, regulations or other pronouncements of the SEC; and further provided that a change of election may be made (a) in connection with the suspension of open market purchases required by applicable law or (b) if all necessary regulatory approvals for the issuance of common stock by the Company have not been obtained or are not in full force and effect. Purchases made and dividends paid in common stock will automatically be credited to Participants' accounts with fractional share entitlements carried to three decimal places. The Participant's stock dividend entitlement will continue to be credited to the Participant's account, until the account is closed automatically as provided in paragraph 11 or in accordance with the Participant's written instructions. A Participant may, at any time, instruct the Agent to deliver certificates for some or all of the shares which have accumulated in an account. Such certificate shall be for whole shares only. When an account is closed, certificates for whole shares remaining in the account for which the Agent has not received other delivery instructions will be sent directly to the shareholder. 6. Maximum Number of Shares Available from the Company The maximum number of shares of common stock which may be issued by the Company for purposes of purchases under the Plan is 5,000,000 shares of common stock, which amount may be increased by action of the Board of Directors. However, in the event of any change in the outstanding common stock by reason of stock dividends, stock splits, stock splits carried out in the form of a stock dividend, recapitalizations, reorganizations, mergers, acquisitions, consolidations, split-ups, combinations or exchanges of shares or comparable transactions, the number of shares which thereafter may be issued under the Plan shall be appropriately adjusted by the Company. 7. Purchase of Common Stock; Sale of Common Stock (a) The Agent will apply all funds received from a Participant for optional purchases to the purchase of shares of common stock for such Participant's account or accounts, except as provided in paragraph 4(b). If purchases of common stock are made directly from the Company, such funds shall be applied to the purchase of common stock on the Investment Date, which shall be the tenth business day of every month or, if the New York Stock Exchange is closed on that day, the next succeeding trading day. If purchases are made on the open-market or from Other Plans, such funds shall be applied to the purchase of common stock as promptly as the Agent deems advisable starting on and after the Investment Date. Purchases on the open market, or from Other Plans, for each month will not be made more than 30 days after the monthly Investment Date. Purchases may be suspended, as may appear to the Company or the Agent to be necessary or appropriate under applicable securities laws or rules, upon written instructions from the Company to the Agent or upon the Agent's exercise of discretion. In such case the Company may, but will not be obligated to, sell shares of common stock directly to the Agent for the Plan. If any of the funds received are insufficient to buy a full share or shares, the Agent will credit the Participant's account with a fractional share computed to three decimal places. Participants shall become the owners of shares purchased under the Plan upon the completion of the purchase of all shares included in that month's purchases. Credit for such shares to the account of each Participant shall be reflected on the stock books of record of the Company. (b) The Agent may make purchases, through one or more brokers or dealers selected by the Agent, of outstanding shares using the facilities of the New York Stock Exchange, or any other securities exchange where the common stock is traded, in the over-the-counter market, or in negotiated transactions on such terms as to price, delivery and otherwise as the Agent, in its sole discretion, may determine, including transactions with purchase, sales, savings, investments, dividend and other plans or arrangements of the Company ("Other Plans") holding, selling or purchasing securities of the Company. Only one broker or dealer may act the Plan on any single day in carrying out offers, purchases or sales on the open market. The manner of effecting such transactions shall in no event be subject to the direction or control of the Company. All sales, bids or other transactions are subject to any applicable federal securities laws and rules promulgated by the SEC. No interest will be paid on funds held by the Agent or Trustee pending investment. (c) To the extent it appears necessary or appropriate under the federal securities laws, or in the anticipation of a record or payment date of a dividend or other distribution to shareholders, the Agent in its discretion may suspend or terminate purchases of shares of common stock at any time prior to the utilization of all funds designated for purchase of shares during any month. In such case, the shares purchased shall be allocated pro rata to each investing account in proportion to the amount of funds supplied for such account for purchases during that month. If shares are purchased directly from the Company, the Company and its affiliated purchasers will not purchase common stock on the open market on any day on which the market price per share on that date will be a factor in determining the purchase price of shares of common stock pursuant to the Plan. (d) Any funds that remain unutilized for purchases for a period of more than 35 days from the date of receipt by the Agent shall be returned to the Participant. No interest shall be paid on any returned funds. (e) All shares covered by Sell Instructions held by the Agent on the close of business on the Instruction Date may, in the discretion of the Agent, be matched with unfilled purchase instructions as provided in the next paragraph, offered for sale by the Agent on behalf of the selling Participants in the open market through a broker or brokers selected by the Agent during that week or offered for sale by the Agent on behalf of the selling Participants to Other Plans. Shares to be sold will be sold or offered for sale as promptly as the Agent deems advisable on and after the Instruction Date. If at least 100 shares of a Series are not covered by Sell Instructions for any week, the sale of such shares may be deferred by the Agent. The date on which such shares shall first be offered for sale or sold shall be at the discretion of the Agent. The Agent may make sales through one or more brokers or dealers selected by the Agent using the facilities of the New York Stock Exchange, or any other securities exchange where the common stock is traded, in the over-the-counter market, or in negotiated transactions on such terms as to price, delivery and otherwise as the Agent, in its sole discretion, may determine, including transactions with Other Plans. If the Plan has received and holds funds for the purchase of shares of common stock and has on hand unfulfilled Sell Instructions for the sale of shares of common stock, the Agent may, in its sole discretion, match in whole or in part, such requests for purchases and sales and carry out purchases and sales in accordance with such requests at a price equal to the Market Price, as defined below, on the day that such purchases and sales are carried out. No brokerage commissions will be incurred in such matching, and no offer or bid shall have been placed in the market for such transactions. Such matching shall only be carried out in compliance with federal and state securities laws. The manner of effecting purchases and sales shall in no event be subject to the direction or control of the Company. All purchases, sales, bids or other transactions are subject to any applicable federal securities laws and rules and pronouncements of the SEC. All offers, sales and purchases shall be subject to the provisions of paragraph 8. (f) The broker or brokers engaged by the Agent shall remit all funds received from the sale of shares under the Plan to the Trust Account referred to in subparagraph (b) of paragraph 4. The Agent shall cause the proceeds credited to the account of each Participant selling shares under the Plan and received in such Trust Account to be remitted to each selling Participant promptly by check payable in clearing house funds. No interest will be paid on funds held by the Broker, Agent or Trustee following sale. (g) To the extent it appears necessary or appropriate under the federal securities laws, or in the anticipation of a record or payment date of a dividend or other distribution to shareholders, the Agent in its discretion may suspend or terminate sales of shares of common stock at any time prior to the carrying out of all Sell Instructions for any week. (h) Transactions with Other Plans shall be subject to all applicable laws and undertakings with any stock exchange or quotation organization, and, unless at the time such transactions are required by such laws or undertakings to take place on the open market or an exchange, shall be carried out as negotiated transactions. With the consent of the Company, the Agent may agree with any broker-dealer to pay brokerage commissions on purchases or sales of common stock with Other Plans. 8. Company and Participants may not Direct Manner of Purchase Notwithstanding any other provisions in the Plan to the contrary, neither the Agent nor any broker engaged by the Agent shall be an affiliate of the Company, and neither the Company nor any Participant will exercise any direct or indirect control or influence over the times when, or the prices at which, the Agent may purchase or sell common stock for the Plan, the amounts of common stock to be purchased or sold, the manner in which common stock is to be purchased or sold, or the selection of a broker or dealer through which such purchases or sales for the Plan may be executed. 9. Price of Shares to Participants In making purchases and sales, the Agent will commingle a Participant's funds with those of other Participants. Shares purchased and sold under the Plan shall also be commingled. In the case of (a) purchases of shares from the Company, (b) purchases and sales of shares resulting from the matching of purchase requests and Sell Instructions, (c) purchases and sales of shares from and to Other Plans, the purchase price and the sales price will be the Market Price for shares of the Series in question on the date of the transaction. In the case of other purchases and sales, the purchase and sales price will be the trade or negotiated price. The Market Price will be determined by averaging the high and low sales prices of common stock of the same Series as reported in The Wall Street Journal under "New York Stock Exchange ----------------------- Composite Transactions" or any successor market transaction report on the date of the transaction. If no trading occurs on the New York Stock Exchange in the common stock of such Series on such date, the Market Price will be determined by averaging the high and low sales prices per share of common stock on the trading day immediately preceding such date and the trading day immediately following such date. Subject to the next sentence, all purchases for each month of shares of common stock of each Series made by the Plan starting on or after the Investment Date of each month will be allocated at the same price per share to all Participants purchasing such shares, which shall be the weighted average price of all such shares of such stock of each Series (the "Average Purchase Price"). If purchases have been suspended or terminated prior to the utilization of all funds designated for purchase of shares during any month, the shares of each Series purchased shall be allocated pro rata to each investing account in proportion to the amount of the funds supplied for such account for purchases during that month. Subject to the next sentence, all sales for each week of shares of common stock of each Series made by the Plan starting on or after the Instruction Date for each week will be allocated at the same price per share to all Participants selling such shares, which shall be the weighted average price of all shares of such stock of each Series (the "Average Sales Price"). If sales have been suspended or terminated prior to the carrying out of all Sell Instructions requesting sale during any week, the shares of each Series soldshall be allocated pro rata to each account requesting such sale in proportion to the shares designated in the Sell Instructions for sale during that week. Other Plans which are in effect may, by contract or other undertaking, agree with this Plan to coordinate purchases or sales of common stock. If such Other Plans carry out purchases or sales of shares of common stock on the open market on the same date as this Plan or during the same period of purchases or sales as this plan, the determination of the Average Purchase Price or Average Sales Price for the purposes of this Plan (to the extent agreed among with such Other Plans) may include all purchases or sales, as the case may be, of shares on such date or during such period of purchases or sales by such Other Plans as may be agreed upon among one or more of the Other Plans including this Plan, separately by Series, unless another method of determination of Average Purchase Price or Average Sales Price is required by applicable law. 10. Transfer of Shares A Participant may instruct the Agent to make a gift, private sale or other transfers of all or part of his or her shares which are held under the Plan or otherwise to transfer them in order to carry out a private sale or other transfer. Participants shall authorize the transfer by mailing a properly completed and executed Gift/Transfer Form, including an executed stock assignment with signature medallion guaranteed, to the Agent. Transfers of a Participant's shares must be made in the amount of at least one share. Gifts and other transfers will be subject to all legal requirements for the transfer of common stock certificates, including requirement of a medallion signature guarantee on the stock assignment. Gift/Transfer Forms, including forms of stock assignment, are available upon request from the Agent. An account to which shares are transferred shall remain enrolled in the Plan and such transfers will be recorded on the stock books of the Company. The transferee will receive a statement showing the number of shares transferred to and held in the transferee's Plan account. These shares will be owned by the transferee and will be subject to his or her instructions. 11. Fractional Shares. No fractional shares or fractional share certificates can be issued. Fractional share interests may only be transferred in connection with a gift or other private transfer as outlined in paragraph 10. In the case of a shareholder of record, if all the full shares of either Series of common stock held by a Participant are disposed of by transfer, Sell Instructions or otherwise, the Agent will sell any remaining fractional interest, remit the net proceeds to the Participant in accordance with the Company's standard practice, and close the account. 12. Statement to Participants. The Agent shall notify each Participant promptly upon the receipt of funds intended for the purchase of shares under the Plan. The Agent shall furnish to Participants who make purchases or sales during a Plan month a statement showing the number of shares purchased or sold and the Average Purchase or Sales Price per share. The Agent will furnish to each Participant a quarterly statement of his or her account. 13. Stock Registered on Books of Company; Delivery of Stock Certificate. The Agent will cause the shares of all Participants to be registered in the name of each Participant's account on the stock books of the Company. A Participant may, at any time, make a written or faxed request of the Agent to issue a stock certifi- cate in his and/or her name for some or all of the full shares credited to his or her account. As provided in paragraph 11, no certificates for fractional shares will be issued. Within a reasonable time after termination, a certificate for the requested number of shares held in the account under the Plan will be issued and delivered to the Participant unless the Participant has given the Agent different delivery instructions. 14. Costs and Expenses. Except as noted, all costs and expenses associated with the operation of the Plan, including service charges, will be paid by the Company. There will be a processing charge of $6 for each monthly purchase transaction and a $15 processing charge for each weekly sale transaction. Either or both processing charges may be waived by the Plan. If shares are purchased or sold on the open market, the Agent will deduct each Participant's pro rata share of brokerage commissions, which are currently expected to be in the range of $0.03 to $0.06, before making the purchase or after making the sale. 15. Voting of Shares Held Under the Plan Each Plan Participant will receive annual and periodic reports and proxy statements and cards from the Company or the Agent. Plan Shares will be voted as the holder directs in such proxy or, if the shareholder returns the proxy without instruc- tions, in accordance with the provisions of the proxy. If the Agent is the registered holder of any Plan shares, the Agent will vote full shares of a Participant as directed by any proxy or other valid written instructions executed by the Participant. 16. Stock Dividends Any stock dividends or stock splits distributed by the Company on shares held by the Agent for a Participant will be credited to the Participant's account. In the case of a common stock rights offering or other subscription rights offering by the Company, Plan Participants will receive rights based upon whole shares of common stock credited to their accounts on the record date for any such rights or subscription offering. The Agent will take steps to notify Participants of their entitlement and to transfer any such rights to the Participants in a timely fashion. Other distributions on common stock held in a Partici- pant's account which are not in the form of shares of common stock will ordinarily be paid to or held for the Participant in the same manner as for other holders of shares of common stock. 17. No Right to Draw Against Account No Participant shall have the right to draw checks or drafts against his account or to give instructions to the Agent with respect to any shares or cash held therein except as expressly provided herein. 18. Notice to Participants Notices to Participants may be given in writing addressed to the Participant at his last address of record furnished to the Company. The Participant agrees to give prompt written notice to the Company of any change of address. 19. Amendment and Termination of Plan The Company reserves the right to suspend, modify, or terminate the Plan at any time by giving notice of any suspension, termination or significant modification to the Agent and each Participant at his last address of record furnished to the Company. Any such modification or termination shall be effective immediately upon the mailing of such notice or at such time as is stated in the notice. The Company reserves the right to interpret and regulate the Plan, as deemed desirable or necessary, in connection with its operation. The Agent may terminate any account by written notice to the Participant and the Company. 20. Duties and Responsibilities Neither the Company, the Agent nor any nominee shall have any responsibility beyond the exercise of ordinary care for any action taken or omitted pursuant to this Plan, nor shall they have any duties, responsibilities or liabilities except as expressly set forth herein. Neither the Company, the Agent nor any nominee shall be liable hereunder for any good faith act done, or for any good faith omission to act, including without limitation any loss, claim or liability based on or arising out of (a) the time or prices at which shares are purchased or sold for a Participant's account, (b) any failure or inability to purchase or sell shares, or the suspension of purchases or sales, for any reason whatsoever, (c) any failure to honor a request to return funds, (d) any fluctuations in the market value of common stock whether at the time of, or before or after, the purchase or sales of shares, or (e) any failure to terminate the Participant's account upon such Participant's death or any carrying out of any instruction or transaction after a Participant's death. 21. Governing Law. This Plan is governed by the internal laws of the State of Delaware. The Plan is subject to compliance with all require- ments of applicable law. 22. Successors The Company may, at any time and in its sole discretion, appoint a successor Agent, administrator or funds custodian of the Plan upon at least 30 days' notice to the Agent. The Company need not give Participants advance notice of such appointment. TABLE OF CONTENTS Page Purpose. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Eligibility. . . . . . . . . . . . . . . . . . . . . . . . . . 1 Participation. . . . . . . . . . . . . . . . . . . . . . . . . 2 Manner of Participation; Purchases and Sales . . . . . . . . . 2 Availability of Optional Purchases Under the Plan. . . . . . . 4 Maximum Number of Shares Available from the Company. . . . . . 6 Purchase of Common Stock; Sale of Common Stock . . . . . . . . 6 Company and Participants may not Direct Manner of Purchase . 11 Price of Shares to Participants. . . . . . . . . . . . . . . 11 Transfer of Shares . . . . . . . . . . . . . . . . . . . . . 14 Fractional Shares. . . . . . . . . . . . . . . . . . . . . . 14 Statement to Participants. . . . . . . . . . . . . . . . . . 15 Stock Registered on Books of Company; Delivery of Stock Certificate . . . . . . . . . . . . . . . . . . . . . . 15 Costs and Expenses.. . . . . . . . . . . . . . . . . . . . . 16 Voting of Shares Held Under the Plan . . . . . . . . . . . . 16 Stock Dividends. . . . . . . . . . . . . . . . . . . . . . . 16 No Right to Draw Against Account . . . . . . . . . . . . . . 17 Notice to Participants . . . . . . . . . . . . . . . . . . . 17 Amendment and Termination of Plan. . . . . . . . . . . . . . 17 Duties and Responsibilities. . . . . . . . . . . . . . . . . 18 Governing Law. . . . . . . . . . . . . . . . . . . . . . . . 18 Successor to Agent and Trustee . . . . . . . . . . . . . . . 19 DRAFT: April 3, 1995 CITIZENS UTILITIES COMPANY DIRECT STOCK PURCHASE PLAN