"The enhanced strategic partnership between Microsoft and Amdocs marks a significant advancement in bringing state-of-the-art generative AI capabilities to the forefront of the telecommunications sector," said Anthony Goonetilleke, Group President of Technology and Head of Strategy, Amdocs. "Together, Microsoft and Amdocs contribute decades of cloud, AI and telecom expertise to ensure we deliver exceptional generative AI-enhanced customer experiences that span care, commerce, network and operations. The collaboration is designed to drive tangible business results by combining deep expertise in the communications industry with world-class, trusted generative AI technology and industry verticalization that propels customers from experimentation to carrier-grade outcomes. The amAIz platform accelerates data ingestion, introduces our patent-pending Large Language Model (LLM) routing capabilities, enhances model precision through Retrieval Augmented Generation (RAG), and optimizes token consumption, thereby ensuring cost-effectiveness."
Reported Earlier, Amdocs Expands Strategic Partnership With Microsoft, Driving Generative AI Innovation Across The Telecommunications Industry
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