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Vonage (VG)

Utility
Methods and apparatus for managing telecommunication system devices
10 May 22
The techniques described herein relate to methods, apparatus, and computer readable media configured to manage devices that are part of a telecommunications system.
Sanjay Macwan, Deepak Ottur, Murali Ramsunder
Filed: 6 Aug 20
Utility
System and method for detecting electronically based responses to unanswered communication session requests
5 Apr 22
Methods and systems for detecting an answering machine/voicemail system using a machine learning model are provided herein.
Antonio Hung, Tony Chan Sion Moy, Oscar Rodriguez
Filed: 26 Mar 20
Utility
System and method for contextually based fulfillment of communication requests via a telephony platform
8 Mar 22
Methods and systems for contextually based fulfillment of communication requests are provided herein.
Tzahi Efrati, Kevin John Alwell
Filed: 17 Jul 17
Utility
Systems and Methods for Obtaining Location Data for Mobile Computing Devices
3 Feb 22
A telephony software application on a first mobile computing device requests information about the present location of the first mobile computing device from a remote server.
David Thomas CARGILL
Filed: 28 Jul 20
Utility
Systems and methods for providing call verification
4 Jan 22
Systems and methods for providing call verification to prevent voice phishing, comprising: receiving a first API call, wherein the first API call is a call request from a service provider to establish a call with a client device associated with a client of the service provider; verifying an identity of the service provider, wherein verifying the identity of the service provider comprises: generating a second API call; transmitting the second API to a verification system; and receiving verification of the service provider from the verification system; transmitting a notification to the client device that includes an indication that an incoming call is from a verified service provider; verifying the identity of the client; and establishing the call between the service provider and the client after both the identity of the service provider and the identity of the client are verified.
Shay Ben Yacov, Iliya Barenboim, Romi Gubes, Itay Bianco, Srivatsan Srinivasan
Filed: 3 Oct 18
Utility
Systems and Methods for Verifying Identity Using Biometric Data
16 Dec 21
A system for registering an individual's biometric data and then later verifying the identity of the individual using the previously registered biometric data makes use of either an audio communications channel or a messaging channel, both of which are accessed via an application programming interface (API).
Mark BERKELAND, Angel Esteban GARCIA
Filed: 11 Jun 21
Utility
Systems and methods for handling incoming telephone calls
2 Nov 21
Systems and methods for handling an incoming telephone call received at a private branch exchange system and directed to an employee enable an actual or virtual receptionist to camp the call on the employee's extension.
Jaya Gehani, Shay Ben Yacov
Filed: 22 May 19
Utility
System and Method for Detecting Electronically Based Responses to Unanswered Communication Session Requests
30 Sep 21
Methods and systems for detecting an answering machine/voicemail system using a machine learning model are provided herein.
Antonio Hung, Tony Chan Sion Moy, Oscar Rodriguez
Filed: 26 Mar 20
Reissue
Method and apparatus for placing a long distance call based on a virtual phone number
28 Sep 21
A method and apparatus for reducing the cost of long distance phone calls is disclosed.
Louis Holder
Filed: 2 Jul 14
Utility
System and Methods for Tamper Proof Interaction Recording and Timestamping
19 Aug 21
A system and method for securely recording voice communications, comprising a network-connected computer server and an authentication system which verifies the validity of voice communications.
Ashley Unitt
Filed: 22 Jan 21
Utility
Systems and methods for supplementing real-time exchanges of instant messages with automatically updateable content
17 Aug 21
A method of providing automatically updated content a messaging session is disclosed.
Alexandra Andreev, Iliya Barenboim, Dany Orr, Yair Bahar, Tomer Goshen, Joseph Pagnotta
Filed: 20 Nov 19
Utility
System and Method for Using Predictive Analysis to Generate a Hierarchical Graphical Layout
22 Jul 21
Methods and systems for using predictive analysis to generate a hierarchical layout of participants in a video conference on display devices are provided herein.
Yuval Golan, Eyal Zach
Filed: 22 Jan 20
Utility
Systems and methods for automating post communications activity
27 Apr 21
Systems and methods for assisting a first participant to a synchronous communication in communicating with a second participant to the synchronous communication involves automatically obtaining metadata or other information relevant to the synchronous communication, and providing the metadata or other information to the first participant.
Tzahi Efrati, Antonio Hung, IV, Deepak Ottur, Michael Gruosso
Filed: 30 May 17
Utility
Method and apparatus for call handling control
16 Mar 21
A method and apparatus for call handling control comprises receiving, from a first device, call handling information directed towards a second device, wherein a call is currently established between the first device and the second device and transmitting the call handling information to the second device, wherein the call handling information comprises feature activation instructions for the second device.
Baruch Sterman, Ido Mintz, Itay Bianco, Sagie Machlin
Filed: 14 Aug 13
Utility
Systems and methods for accessing conference calls
2 Mar 21
A service for automatically connecting an individual's telephony device to a conference call when the conference call is about to begin is provided by a telephony system.
Sanjay Srinivasan, Tanner Postert, Larry Low, Keith Croxford, Adam Baird
Filed: 9 Mar 15
Utility
System and method for integrated virtual assistant-enhanced customer service
23 Feb 21
A system for virtual assistant facilitated contact center communications, wherein a virtual assistant at a contact center is used to communicate with a virtual assistant operating on a user device, thereby automating and improving contact center to customer communications.
Ashley Unitt, Brian R. Galvin
Filed: 22 Jan 18
Utility
Methods and Apparatus for Managing Telecommunication System Devices
11 Feb 21
The techniques described herein relate to methods, apparatus, and computer readable media configured to manage devices that are part of a telecommunications system.
Sanjay MacWan, Deepak Ottur, Murali Ramsunder
Filed: 6 Aug 20
Utility
Method and system for processing interactive voice response input in a call setup message
7 Dec 20
A method and apparatus for processing IVR input in a call setup message are provided herein.
Itay Bianco, Brian Pante, Yuval Golan
Filed: 27 Jul 15
Utility
Systems and Methods for Handling Incoming Telephone Calls
25 Nov 20
Systems and methods for handling an incoming telephone call received at a private branch exchange system and directed to an employee enable an actual or virtual receptionist to camp the call on the employee's extension.
Jaya GEHANI, Shay Ben YACOV
Filed: 21 May 19
Utility
Systems and methods for providing integrated computerized personal assistant services in telephony communications
2 Nov 20
Systems and methods for providing integrated computerized personal assistant services in telephony communications are provided herein.
Royee Uriel Tichauer, Iliya Barenboim, Lihi Gendelis, Tzachi Azo, Natan Shaltiel, Sagi Dudai
Filed: 16 Jan 20
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