178 patents
Page 5 of 9
Utility
Multicast task assignment
25 Jul 23
A server transmits a task to client devices using push-to-talk (PTT).
Nick Swerdlow
Filed: 29 Oct 21
Utility
Multilingual intent matching engine
25 Jul 23
A server accesses a natural language query corresponding to one of a plurality of natural languages.
Justin Bryce Betteridge, Connor Isaac Brinton, Samuel John Wenke
Filed: 31 Oct 22
Utility
Providing dynamic content to video conference waiting rooms
18 Jul 23
One example method includes receiving, by a video conference provider, an indication of a meeting type of a video conference; obtaining, by the video conference provider, multimedia content associated with the meeting type; receiving a request from a client device to join a main meeting of the video conference; connecting the client device to a waiting room associated with the video conference; and providing the multimedia content to the client device in the waiting room.
Nitasha Walia, Lin Han
Filed: 30 Apr 21
Utility
Spatial chat view dashboard
18 Jul 23
Methods and systems provide for a spatial chat view dashboard within a messaging platform.
Oded Gal, Andrew Law, Sally Lu, Ping Luo, Sharvari Nerurkar, Archil Vardidze, Zheng Yuan
Filed: 12 Sep 21
Utility
Compliance auditing for encrypted video conferences
11 Jul 23
One example method includes receiving, by a compliance auditing server, an indication of an encrypted video conference; sending, by the compliance auditing server, a request to a video conference provider to join a compliance auditing participant to the encrypted video conference, wherein the video conference provider does not have access to the compliance auditing server; receiving and storing, by the compliance auditing server, encrypted streams of audio and video from a plurality of participants in the video conference, wherein: the compliance auditing participant is one of the plurality of participants; and the video conference provider does not have access to the cryptographic meeting key; receiving, by the compliance auditing server after the encrypted video conference has ended, a request for a portion of the encrypted streams of audio and video; and providing, in response to the request, the portion of the encrypted streams of audio and video.
Karan Lyons
Filed: 30 Jul 21
Utility
System and methods for running conference applications before, during, and after a network conference
4 Jul 23
System and methods for running conference applications before, during, and after a network conference.
Ross Douglas Mayfield, Yoshifumi Takebuchi
Filed: 28 May 21
Utility
System and method for video-assisted presence detection in telephony communications
4 Jul 23
Video-assisted presence detection is used to enhance a user experience in telephony communications.
Nick Swerdlow
Filed: 21 Apr 21
Utility
Mesh management for redistribution of online events
27 Jun 23
Various embodiments of an apparatus, method(s), system(s) and computer program product(s) described herein are directed to a Mesh Orchestrator.
Nicholas Sieracki, Michael White
Filed: 31 Oct 21
Utility
Moving content between breakout rooms
30 May 23
A meeting host or moderator can control communications among participants in virtual breakout rooms without requiring the host to join a breakout room as a participant.
Nick Swerdlow
Filed: 16 Aug 22
Utility
Audio capture device selection for remote conference participants
16 May 23
A microphone of a primary client device is used to capture audio for a remote conference participant.
Chi-chian Yu
Filed: 31 Jan 22
Utility
Interactions with objects within video layers of a video conference
16 May 23
Interactions with objects depicted within video streams displayed during a video conference are detected to cause information associated with the interacted objects to be presented.
Graeme Lambourne Geddes, Brendan James Ittelson, Shawn Michael Rolin
Filed: 28 Oct 22
Utility
Unique watermark generation and detection during a conference
9 May 23
The unique watermark system comprising: identifying a presenter attendee, a first recipient attendee, and a second recipient attendee through a video conferencing session; detecting the presenter attendee sharing the visual content with the first recipient attendee and the second recipient attendee; selecting a first unique watermark and a second unique watermark from the plurality of unique watermarks and assigning them to a first recipient attendee and a second recipient attendee, respectively; inserting the first unique watermark into the visual content for the first recipient attendee and the second unique watermark into the visual content for the second recipient attendee; and transmitting the visual content with the first unique watermark to the first recipient attendee and the visual content with the second unique watermark to the second recipient attendee, wherein the method is performed by one or more special-purpose computing devices for hosting the video conferencing session.
Zheng Yuan
Filed: 6 Nov 20
Utility
Virtual receptionist via videoconferencing
2 May 23
One disclosed example system includes a reception room meeting device configured for establishing a video conference with a device associated with a remote receptionist.
Cynthia Lee, Stephen Newton
Filed: 30 Apr 21
Utility
Securely recording and retrieving encrypted video conferences
25 Apr 23
One disclosed example method includes obtaining a meeting cryptographic key; transmitting, from a client device to a video conference provider, a request to initiate an encrypted video conference, the encrypted video conference including a plurality of participants; distributing the meeting cryptographic key to each participant of the plurality of participants; obtaining a public cryptographic key of a key pair, the key pair including the public cryptographic key and a private cryptographic key; encrypting the meeting cryptographic key using the public cryptographic key; transmitting, from the client device to the video conference provider, a request to record the video conference; encrypting audio and video from a microphone and image sensor of the client device using the meeting cryptographic key; transmitting the encrypted audio and video to the video conference provider; and providing the encrypted meeting cryptographic key to the video conference provider.
Max Krohn
Filed: 29 Jan 21
Utility
Incoming query distribution using parallel processing
25 Apr 23
The distribution of incoming queries to a customer interaction center agent group is parallel processed amongst agents of that group to improve queue wait times.
Yongxiang Dai, Xu Hua Li, Fengkai Zhang
Filed: 30 Jul 21
Utility
Visual interactive voice response
11 Apr 23
A method includes connecting a call from a client device to a destination having an interactive voice response service; transcribing audio from the destination during the call to identify menu options of the interactive voice response service; generating visualizations representing the menu options; and outputting the visualizations to a display associated with the client device.
Vi Dinh Chau
Filed: 22 Apr 21
Utility
Queue management of collaborative virtual waiting rooms
11 Apr 23
A request for a contact center agent interaction is received from a user device associated with a first user.
Vi Dinh Chau, Jin Li, Xu Hua Li
Filed: 12 Aug 22
Utility
Reminder notifications for messages
4 Apr 23
Various embodiments of an apparatus, method(s), system(s) and computer program product(s) described herein are directed to a Reminder Engine.
Cécile Boucheron, Xin Huang, Ganna Isayeva, Kathy Q. Kong, Sharvari Nerurkar, Archil Vardidze, Yuchen Zhang
Filed: 31 Jan 22
Utility
Intelligent noise suppression for audio signals within a communication platform
4 Apr 23
Methods and systems provide users of a communication platform with intelligent, real-time noise suppression for audio signals broadcasted in a communication session.
Jiachuan Deng, Qiyong Liu, Chuanfei Wang, Xiuyu Xu
Filed: 31 Jul 21
Utility
Automated recording highlights for conferences
28 Mar 23
A transcript of a conference (e.g., a video conference, an audio conference, or a telephone call with two or more participants) is processed to extract a conference summary.
Dan Hu, Hao Huang, Tao Huang, Dingping Jiang, Shuo Luo, Juhua Ma, Chuan Qin, Xiaoli Song, Facheng Wang, Hongjuan Wang, Hui Wen, Melinda Min Xiao-Devins, Qingquan Xie, Ran Yan, Fangyi Zhao
Filed: 30 Apr 21