105 patents
Utility
Generating and distributing digital surveys based on predicting survey responses to digital survey questions
16 Jan 24
The present disclosure relates to systems, methods, and non-transitory computer readable media for generating a predicted response to a digital survey question and identifying digital survey questions to remove from a digital survey.
Arindam Khaled
Filed: 12 Apr 21
Utility
Generating Responses to Real-time User Events Utilizing User Profile Attributes and a User's Journey State of an Experience Journey
4 Jan 24
The present disclosure relates to systems, non-transitory computer-readable media, and methods for determining (and performing) system actions for particular users in response to real-time events based on the real-time event, an attribute of a user profile, and a journey state of the particular user on an experience journey.
Shankar Balakrishnan, Michel Feaster, Evan Reynolds
Filed: 9 Aug 22
Utility
Intelligently Combining Relevant Data Items of Requested Data Sets During Ingestion
30 Nov 23
The present disclosure relates to systems, non-transitory computer-readable media, and methods for intelligently generating an efficient new data set for storage in non-temporary storage during ingestion of other inefficient data sets.
Evan Paul Child, Vernon W. Hui, Kenyon Porter
Filed: 23 May 23
Utility
Machine-learning-based digital survey creation and management
7 Nov 23
This disclosure relates to methods, non-transitory computer readable media, and systems that use machine-learning techniques to facilitate the creation, timing of distribution, or follow-up actions for digital surveys.
Ryan Long, Johnny Russ
Filed: 30 Aug 18
Utility
Maintaining anonymity of survey respondents while providing useful survey data
24 Oct 23
The present disclosure relates to systems, non-transitory computer-readable media, and methods for maintaining the anonymity of survey respondents while providing useful data to an analyst.
John Russ, Christian De Sousa, Alexia Newgord, Katherine Lee, Cameron Hunter
Filed: 29 Jan 20
Utility
Generating customized surveys using third-party social networking information
3 Oct 23
Embodiments of the present disclosure relate to customizing an electronic survey using social networking information.
Milind Kopikare
Filed: 7 Feb 22
Utility
Distributing electronic surveys via third-party content
3 Oct 23
Embodiments of the present disclosure relate to administration of an electronic survey via third-party content.
Ali BaderEddin
Filed: 1 Aug 22
Utility
Organizing survey text responses
1 Aug 23
Embodiments of the present disclosure relate generally to organizing electronic text documents.
Jeffrey Wade Starr, Robert David Norton
Filed: 28 Feb 22
Utility
Prioritizing survey text responses
25 Jul 23
Embodiments of the present disclosure generally relate to organizing textual responses, such as survey responses.
Jeffrey Wade Starr
Filed: 16 Jan 19
Utility
Digital experiences using touchpoint-based prompts
30 May 23
The present disclosure relates to a digital experience system that non-intrusively obtains valuable user feedback by strategically prompting users for feedback during a user's journey of a digital content experience.
Ali BaderEddin
Filed: 1 Jun 21
Utility
Capturing rich response relationships with small-data neural networks
23 May 23
The present disclosure relates to a response analysis system that employs a small-data training dataset to train a neural network that accurately performs domain-agnostic opinion mining.
John Hewitt
Filed: 29 Jun 20
Utility
Conducting digital surveys utilizing virtual reality and augmented reality devices
23 May 23
Embodiments of the present disclosure relate generally to generating, conducting, and reporting digital surveys utilizing augmented reality devices and/or virtual reality devices.
Blake Andrew Tierney, Milind Kopikare, Larry Dean Cheesman
Filed: 7 Jan 19
Utility
Domain Events for a Multi-platform Data Stream
11 May 23
This disclosure relates to methods, non-transitory computer readable media, and systems that relay domain-event objects within an enhanced multi-platform data stream to listen for and react to digital events indicated by the domain-event objects that occur across a wide variety of computing platforms.
Vernon W. Hui, Joseph Scott Reese
Filed: 3 Jan 23
Utility
Recommending topic clusters for unstructured text documents
9 May 23
Embodiments of the present disclosure generally relate to a content management system that automatically determines and generates topic clusters from a collection of electronic text documents.
Bradley Tolman, Robert David Norton, Martin D. Mumford
Filed: 13 Jul 17
Utility
Providing a Sequence-builder-user Interface for Generating a Digital Action Sequence
20 Apr 23
The present disclosure relates to systems, non-transitory computer-readable media, and methods that provide a graphical user interface for intuitively generating digital action sequences across one or more digital platforms.
Evan Paul Child, Vernon W. Hui, Joseph Scott Reese
Filed: 4 Oct 21
Utility
Intelligently summarizing and presenting textual responses with machine learning
4 Apr 23
This disclosure relates to methods, non-transitory computer readable media, and systems apply machine-learning techniques and computational sentiment analysis to summarize sentences extracted from a group of textual responses or to select representative-textual responses from the group of textual responses.
R. David Norton, Jamie Morningstar, Zheng Fang
Filed: 4 Oct 21
Utility
Machine-learning Models for Generating Emerging User Segments Based on Attributes of Digital-survey Respondents and Target Outcomes
9 Feb 23
The present disclosure relates to systems, non-transitory computer-readable media, and methods that utilize a specially trained machine-learning model to generate an emerging user segment based on a target outcome for digital survey responses and respondent attributes of respondents to such digital surveys.
Sharath Kodi Udupa, Liang Yu, Ben Alton
Filed: 3 Aug 21
Utility
Generating visual experience-journey timelines using experience and touchpoint data
7 Feb 23
This disclosure relates to methods, non-transitory computer readable media, and systems that generate experience-journey timelines that map touchpoints along a journey to experience data representing experiences of an entity at such touchpoints.
Myung Ryul Jang, Sachin Patney, Sharath Udupa
Filed: 6 Mar 20
Utility
Identifying topic variances from digital survey responses
7 Feb 23
This disclosure covers methods, systems, and computer-readable media that identify a topic variance from digital survey responses and provide a variety of functionalities to a digital survey system based on the topic variance (i.e., by modifying a digital survey reporting structure based on the topic variance).
Jamie Morningstar, R. David Norton, Andrew Carr
Filed: 25 Apr 19
Utility
Guiding creation of an electronic survey
31 Jan 23
This disclosure generally covers systems and methods that provide guidance to create an electronic survey.
Jared Smith, Milind Kopikare, Daryl R Pinkal, Oliver M Hall, Daan Lindhout
Filed: 1 Feb 21