1480 patents
Page 15 of 74
Utility
Methods and systems for generating problem description
11 Apr 23
A computing system identifies an incoming voice call from a user device to an agent device associated with the computing system.
Rami Cohen, Noa Haas, Oren Sar Shalom, Alexander Zhicharevich
Filed: 27 Apr 21
Utility
Contextual marketing system based on predictive modeling of users of a system and/or service
11 Apr 23
Predictive modeling within a special purpose hardware platform to determine scenarios that are most likely to increase conversion potential for each trial user and retention potential for each active subscriber of a service, collectively referred to as a propensity score.
Juan Liu, Ying Yang, Amrita Damani, David Joseph Antestenis, Aaron Dibner-Dunlap, Grace Wu
Filed: 30 Jun 20
Utility
Machine learning for improving mined data quality using integrated data sources
11 Apr 23
A processor may receive user interaction data of a user for a plurality of electronically-presented offers.
Vijay Manikandan Janakiraman, Kevin Michael Furbish, Nirmala Ranganathan, Kymm K. Kause
Filed: 20 May 20
Utility
Scalable throttling of requests to web services
11 Apr 23
Systems and methods for throttling requests to web services are disclosed.
Gourav Yadav, Sushanth Kamath A, Dhivya Arumugam, Mohamed Samy Ismail, Anil Kumar Attuluri, Madhavan Narayanan, Gokul Sarangapani, Jason Michael Webb, Karim Lakhani
Filed: 28 Jun 22
Utility
Unsupervised Extraction of Trends from Call Center Transcripts
6 Apr 23
Embodiments disclosed herein may extract trending topics from phone call transcripts or any type of text data.
Yonatan BEN-SIMHON, Nitzan GADO, Ido FARHI, Alexander ZHICHAREVICH
Filed: 30 Sep 21
Utility
Method and system of automatically predicting anomalies in online forms
4 Apr 23
A computer-implemented system and method for predicting and flagging an anomaly entered in a digital form.
Janani Kalyanam, Zhewen Fan, Byungkyu Kang, Kate Elizabeth Swift-Spong, Shivakumara Narayanaswamy, Farzaneh Khoshnevisan
Filed: 30 Apr 21
Utility
Method and system for processing write queries in an application programming interface based on declarative schemas for individual services
4 Apr 23
Certain aspects of the present disclosure provide techniques for processing north-south queries in an application programming interface (API) generated for a plurality of associated services.
Aveer Ratan Thakur, Michael J. Kogan, Banani Medhi, Peter Allen Vogel
Filed: 19 Aug 20
Utility
Generalized metric for machine learning model evaluation for unsupervised classification
4 Apr 23
Certain aspects of the present disclosure provide techniques for generalized metric for machine learning model evaluation for unsupervised classification including: for each unsupervised machine learning model of one or more unsupervised machine learning models: generating a first set of synthetic inputs for the model of the one or more unsupervised machine learning models; providing the first set of synthetic inputs to the model trained to output a prediction for each input of the first set of synthetic inputs, wherein the prediction indicates whether the input is of a first class; identifying, based on an output of the model, a second set of synthetic inputs predicted to be of the first class; determining, based on a set of expected normal inputs for the model and the second set of synthetic inputs, an accuracy score for the unsupervised machine learning model; and providing the accuracy score for display.
Prajwal Prakash Vasisht, Nishanth Dara
Filed: 9 Jul 20
Utility
Methods and systems using and constructing merchant communities based on financial transaction data
4 Apr 23
Systems and methods may be used to generate and use a merchant community graph generated based on merchant financial transaction data.
Elik Sror, Shiomi Medalion, Miriam Hanna Manevitz, Adi Shalev, Yair Horesh
Filed: 1 Apr 20
Utility
Metamodeling for confidence prediction in machine learning based document extraction
4 Apr 23
A document extraction system executed by a processor, may process documents using manual and automated systems.
Terrence J. Torres, Venkatesh Coimbatore Ravichandran, Karen Kraemer Lowe
Filed: 28 Aug 20
Utility
Large scale and high throughput video identity monitoring and verification
4 Apr 23
Systems and methods for verifying an identity of a party to a video call are disclosed.
Jianxiang Chang, Yan Qu, Srividya Narayanan
Filed: 14 Jan 22
Utility
Multi-channel hybrid models for efficient routing
4 Apr 23
Systems and methods are used to generate contact type predictions that route user customer service requests within a support platform.
Prarit Lamba, Clifford Green
Filed: 28 Mar 22
Utility
Location tracking with loitering logic
4 Apr 23
A location system of a mobile device may detect a first location and a second location of the mobile device.
Nathan A. McIntyre, Devin Shively, Joshua Andrew Yundt
Filed: 4 Dec 20
Utility
Reducing mobile device power consumption through predictive speed-based geofence location tracking
4 Apr 23
A method including receiving, at a mobile device, a request to provision a first geofence.
Nathan A. McIntyre, Jared Isaac Guttromson, Devin Shively, Joshua Andrew Yundt
Filed: 9 Sep 21
Utility
Subscriber Retention and Future Action Prediction
30 Mar 23
Systems and methods of subscriber retention analysis are disclosed.
Xiangling MENG, Grace WU
Filed: 28 Sep 21
Utility
Event-driven Platform for Proactive Interventions In a Software Application
30 Mar 23
Aspects of the present disclosure relate to proactive intervention in a software application.
Neha Giri, Hemanth Nellitheertha, Bhargava Narayana, Manish Jain, Divya Kumar, Arun Kumar A
Filed: 28 Sep 21
Utility
Generating Estimates by Combining Unsupervised and Supervised Machine Learning
30 Mar 23
A method may include obtaining a cluster.
Jingxian Liao, Wei Wang, Zhicheng Xue
Filed: 30 Sep 21
Utility
Optimizing Selection and Dynamic Configuration of Load Balancing Techniques to Resist Cyber Attacks
30 Mar 23
A method including transforming metrics, related to a computer network environment, into a digital image including pixels that represent the metrics.
Giruba Beulah Se, Glenn Carter Scott
Filed: 30 Sep 21
Utility
Converting from Compressed Language to Natural Language
30 Mar 23
A method converts from compressed language to natural language.
Esmé Manandise, Glenn Carter Scott
Filed: 28 Sep 21
Utility
Artificial Intelligence Based Compliance Document Processing
30 Mar 23
Processing compliance documents based on an artificial intelligence (AI) model is described herein.
Joven MATIAS, Jay Jie-Bing Yu, Anu Singh, Ling Feng Wei
Filed: 30 Sep 21