26 results
6-K
EX-99.1
CILJF
China Life Insurance Co LTD
28 Mar 19
2018 Corporate Social Responsibility Report
1:08pm
, we saw pleasant improvements in customer satisfaction and loyalty, up 1.44% and 3.60% year on year respectively.
We enhanced team building … to improve customer satisfaction.
“The rapid developing financial technology has become a critical measurement for financial and insurance services. From
6-K
EX-99.1
CILJF
China Life Insurance Co LTD
7 Dec 20
Current report (foreign)
10:37am
Customer-friendly Experience 9.07% 85.1% Evaluate service quality based on customer satisfaction; Sep, 2019 Sep, 2020 Survey Time: November, 2020 Offer
6-K
EX-99.1
CILJF
China Life Insurance Co LTD
26 Mar 20
Current report (foreign)
4:33pm
More thoughtful service
The high-quality service supply system was further improved, so that customer satisfaction and loyalty remained high. New … , and effective communication.
Customer service awards in 2019
11 branches were awarded “Customer Satisfaction AAA Unit” for their intelligent counter
6-K
EX-99.1
CILJF
China Life Insurance Co LTD
26 Mar 21
Current report (foreign)
1:18pm
collected and constantly optimizes business processes. Customer satisfaction remains at a high level.
China Life launched the “electronic receipt … , improves customer satisfaction and creates customer “stickiness”.
Case: China Life Launches “Famous Doctor Lecture Hall”
In 2020, China Life launched
6-K
EX-99.1
CILJF
China Life Insurance Co LTD
30 Mar 23
Current report (foreign)
12:06pm
, consistently ranking among the top performers in operational efficiency and customer satisfaction within the industry. We also recognize the unique insurance … experience issues. In 2022, a third-party customer survey showed that the company’s overall customer satisfaction level remained high.
Optimizing
6-K
EX-99.1
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23 Aug 23
Announcement of Unaudited Interim Results
1:16pm
6-K
EX-99.1
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27 Mar 19
Announcement of Results for the Year Ended 31 December 2018
4:27pm
6-K
EX-99.1
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29 Mar 23
Announcement of Results for the Year Ended
2:41pm
6-K
EX-99.1
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25 Mar 21
Current report (foreign)
12:00am
6-K
EX-99.1
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26 Mar 20
Announcement of Results for the Year Ended 31 December 2019
2:39pm
6-K
EX-99.1
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25 Mar 22
Current report (foreign)
4:51pm
6-K
EX-99.1
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11 Apr 19
China Life Insurance Company Limited Annual Report 2018
8:23am
6-K
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2 May 06
Current report (foreign)
12:00am
6-K
EX-99.1
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13 Sep 23
Current report (foreign)
10:40am
6-K
EX-99.1
4xqds8kztc6248a
16 Apr 20
Current report (foreign)
12:13pm
6-K
EX-99.1
ygwd65k930dz5xupg0k
15 Apr 21
Current report (foreign)
7:27am