39 results
8-K
EX-99.2
DFS
Discover Financial Services
20 Feb 24
Other Events
6:16am
a valuable credit card franchise Top 2 in J.D. Power U.S. Credit Card Overall Customer Satisfaction Rankings for 17 years running Note: Based on the J.D … . Power U.S. Credit Card Satisfaction Study, Overall Customer Satisfaction Index Ranking for Credit Card Issuers; Rankings between 2007 and 2023: second
8-K
EX-99.1
DFS
Discover Financial Services
12 Jun 07
The following slides are part of a presentation by Discover Financial Services (the "Company") and are
12:00am
. (SQM) “World Class
Customer Satisfaction”
award
For the credit card industry by Keynote Systems, Inc. (2/06)
Leader in Customer Service …
Discover ranked #1 for both customer
satisfaction
and online customer
experience
Industry leading customer service:
In-house/on-shore customer service
425
DFS
Discover Financial Services
20 Feb 24
Business combination disclosure
6:26am
Banking Overall Customer Satisfaction for four consecutive years.
Customers can enjoy an entirely digital, full-service banking experience, or visit … . Power U.S. Credit Card Overall Customer Satisfaction Rankings for 17 years running Note: Based on the J.D. Power U.S. Credit Card Satisfaction Study
425
COF
Capital One Financial Corp.
20 Feb 24
Business combination disclosure
6:18am
. According to J.D. Power, customers have rated Capital One Bank #1 in U.S. National Banking Overall Customer Satisfaction for four consecutive years … U.S. Credit Card Overall Customer Satisfaction Rankings for 17 years running Note: Based on the J.D. Power U.S. Credit Card Satisfaction Study, Overall
8-K
EX-99.1
DFS
Discover Financial Services
10 Nov 08
The following slides are part of a presentation by Discover Financial Services (the "Company") and are intended to
12:00am
Resolved
Overall Customer
Satisfaction
Avg Call
Center
Measure
Call centers in-house; on-shore
46% of agents tenured over
3 years
More than … Keys, 1998-2008
World Class Customer
Satisfaction Award
Service Quality Measurement
Group, 2006-2008
Top Tier Customer Service
J.D. Power
8-K
EX-99.1
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10 Dec 14
Regulation FD Disclosure
12:00am
8-K
EX-99.1
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23 Jul 19
Discover Financial Services Reports Second Quarter Net Income of $753 Million
4:15pm
425
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22 Apr 24
Business combination disclosure
3:04pm
425
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27 Feb 24
Business combination disclosure
4:38pm
8-K
EX-99.3
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23 Jul 19
Discover Financial Services Reports Second Quarter Net Income of $753 Million
4:15pm
8-K
EX-99.1
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23 Mar 11
The following slides are part of a presentation by Discover Financial Services (the "Company") and are
12:00am
8-K
EX-99.1
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29 Jan 08
The following slides are part of a presentation by Discover Financial Services (the "Company") and are
12:00am
8-K
EX-99.1
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8 Nov 11
Regulation FD Disclosure
12:00am
8-K
EX-99.1
jf9pxpugys8
20 Feb 24
Other Events
6:16am
8-K
EX-99.1
drv5omfg5hx6mf4p
20 Mar 08
The following slides are part of a presentation by Discover Financial Services (the "Company") and are
12:00am
8-K
EX-99.1
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22 Mar 12
The following slides are part of a presentation by Discover Financial Services (the "Company") and are intended to be
12:00am
PRE 14A
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12 Mar 19
Preliminary proxy
12:00am