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SYKE Sykes Enterprises

Sykes Enterprises, Incorporated, stylized as SYKES, is an American multinational business process outsourcing provider headquartered in Tampa, Florida. The company provides business process outsourcing services, IT consulting, and IT-enabled services, such as technical support and customer service. Sykes was founded in 1977 by John H. Sykes in Charlotte, North Carolina to provide engineering and design services to large corporations. Companies such as IBM, AT&T, and Texas Instruments were among Sykes' first clients. By 1990, the company had 1,000 employees, 20 offices, and $55 million in annual revenue.[citation needed]

SYKE stock data

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Calendar

25 Feb 21
17 Apr 21
31 Dec 21
Quarter (USD)
Dec 20 Sep 20 Jun 20 Mar 20
Revenue
Cost of revenue
Operating income
Operating margin
Net income
Net profit margin
Cash on hand
Change in cash
Diluted EPS
Annual (USD)
Dec 20 Dec 19 Dec 18 Dec 17
Revenue
Cost of revenue
Operating income
Operating margin
Net income
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Diluted EPS

Financial data from company earnings reports.

Cash burn rate (estimated) Burn method: Change in cash Burn method: Operating income/loss Burn method: FCF (opex + capex)
Last Q Avg 4Q Last Q Avg 4Q Last Q Avg 4Q
Cash on hand (at last report) 104.4M 104.4M 104.4M 104.4M 104.4M 104.4M
Cash burn (monthly) 4.55M 2.07M (positive/no burn) (positive/no burn) (positive/no burn) (positive/no burn)
Cash used (since last report) 16.18M 7.35M n/a n/a n/a n/a
Cash remaining 88.22M 97.05M n/a n/a n/a n/a
Runway (months of cash) 19.4 47.0 n/a n/a n/a n/a

Beta Read what these cash burn values mean

Date Owner Security Transaction Code Indirect 10b5-1 $Price #Shares $Value #Remaining
31 Mar 21 Chapman John Phantom Stock Common Stock Grant Aquire A No No 44.08 125 5.51K 2,798
31 Mar 21 Holder James T Phantom Stock Common Stock Grant Aquire A No No 44.08 80 3.53K 8,936
31 Mar 21 Nelson Jenna Phantom Stock Common Stock Grant Aquire A No No 44.08 272 11.99K 16,913
31 Mar 21 Pearson David Phantom Stock Common Stock Grant Aquire A No No 44.08 272 11.99K 12,577
31 Mar 21 Rocktoff William Phantom Stock Common Stock Grant Aquire A No No 44.08 74 3.26K 10,065

Data for the last complete 13F reporting period. To see the most recent changes to ownership, click the ownership history button above.

91.1% owned by funds/institutions
13F holders
Current Prev Q Change
Total holders 193 190 +1.6%
Opened positions 24 24
Closed positions 21 23 -8.7%
Increased positions 57 58 -1.7%
Reduced positions 80 76 +5.3%
13F shares
Current Prev Q Change
Total value 1.36B 1.23B +10.7%
Total shares 36.09M 35.88M +0.6%
Total puts 25.6K 24.1K +6.2%
Total calls 21.5K 268.2K -92.0%
Total put/call ratio 1.2 0.1 +1225.1%
Largest owners
Shares Value Change
BLK Blackrock 6.14M $231.33M +4.7%
Vanguard 4.17M $157.17M +6.6%
Dimensional Fund Advisors 3.2M $120.67M -4.0%
Victory Capital Management 2.41M $90.91M +1.6%
LSV Asset Management 1.77M $66.71M +8.6%
Fuller & Thaler Asset Management 1.73M $65.33M -3.1%
STT State Street 1.33M $50.1M +2.6%
Boston Partners 1.16M $43.7M -6.0%
NTRS Northern Trust 937.19K $35.3M -3.4%
WFC Wells Fargo & Co. 763.59K $28.77M +0.9%
Largest transactions
Shares Bought/sold Change
Norges Bank 697.59K +697.59K NEW
BMO Bank of Montreal 63.94K -302.83K -82.6%
BLK Blackrock 6.14M +275.98K +4.7%
Vanguard 4.17M +257.84K +6.6%
GS Goldman Sachs 516.65K +192.53K +59.4%
Grantham, Mayo, Van Otterloo & Co. 126.41K -189.5K -60.0%
TD Asset Management 226K -167K -42.5%
Foundry Partners 0 -159.09K EXIT
LSV Asset Management 1.77M +140.28K +8.6%
Dimensional Fund Advisors 3.2M -132.32K -4.0%

Financial report summary

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Competition
TTECStartekInfosysWiproSynnexExlservice HldgsAccentureAtentoConduentConcentrix
Risks
  • Our business is dependent on key clients, and the loss of a key client could adversely affect our business and results of operations.
  • Our business is subject to substantial competition.
  • The concentration of customer experience management centers in certain geographies poses risks to our operations which could adversely affect our financial condition.
  • Emergency interruption of customer experience management center operations could affect our business and results of operations.
  • Our business is dependent on the demand for outsourcing.
  • Our digital media and demand generation offerings are partially reliant upon internet search companies to direct visitors to our owned and operated websites.
  • Our industry is subject to rapid technological change, which could affect our business and results of operations.
  • Our business relies heavily on technology and computer systems, which subjects us to various uncertainties.
  • Intellectual property infringement by us and by others may adversely impact our ability to innovate and compete.
  • Increases in the cost of telephone and data services or significant interruptions in such services could adversely affect our financial results.
  • Our operating results will be adversely affected if we are unable to maximize our facility capacity utilization.
  • Our profitability may be adversely affected if we are unable to maintain and find new locations for customer experience management centers in countries with stable wage rates.
  • Our international operations and expansion involve various risks.
  • The fundamental shift in our industry toward global service delivery markets presents various risks to our business.
  • Our global operations expose us to numerous legal and regulatory requirements.
  • Failure to comply with laws, regulations and policies, including the U.S. Foreign Corrupt Practices Act or other applicable anti-corruption legislation, could result in fines, criminal penalties and an adverse effect on our business.
  • Our inability to attract and retain experienced personnel may adversely impact our business.
  • Our operations are substantially dependent on our senior management.
  • Our strategy of growing through selective acquisitions and mergers involves potential risks.
  • We may incur significant cash and non-cash costs in connection with the continued rationalization of assets resulting from acquisitions.
  • Our organizational documents contain provisions that could impede a change in control.
  • The volatility of our stock price may result in loss of investment.
Management Discussion
  • Consolidated revenues increased $95.5 million, or 5.9%, in 2020 from 2019.
  • The increase in Americas’ revenues was due to higher volumes from existing clients of $137.5 million and new clients of $38.2 million, partially offset by end-of-life client programs of $90.4 million primarily in the communications vertical and an unfavorable foreign currency impact of $1.0 million. Revenues from our offshore operations represented 43.3% of Americas’ revenues in 2020, compared to 42.7% for the comparable period in 2019.
  • The increase in EMEA’s revenues was due to new clients of $14.4 million, higher volumes from existing clients of $5.5 million and a favorable foreign currency impact of $3.8 million, partially offset by end-of-life client programs of $12.5 million primarily in the communications and other verticals.
Content analysis
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