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Management Discussion

• During the first quarter of 2021, when compared to normal, we did not experience a material variation in total loads due to COVID-19; however, we did observe increases in residential loads offset by decreases in commercial loads. We expect continued economic recovery and improvement in employment through the remainder of 2021. We have decoupling and other regulatory mechanisms in Washington, Idaho and Oregon, which mitigate the impact of changes in loads and revenues for residential and certain commercial customer classes. Over 90 percent of our utility revenue is covered by regulatory mechanisms.
• Customer disconnections for non-payment in our Washington and Oregon jurisdictions continue to be suspended. In Washington, there is a moratorium on disconnections for residential and commercial customers until July 31, 2021. In Oregon, there is a moratorium on disconnections for residential customers until June 30, 2021.
• We are offsetting some of the negative impacts of COVID-19 (primarily an increase in bad debt expense) at Avista Utilities with cost savings and benefits from the Coronavirus Aid, Relief, and Economic Security Act. We have received accounting orders in each of our jurisdictions to defer the recognition of COVID-19 expenses as well as identified cost savings of other COVID-19 related benefits. As of March 31, 2021, we have deferred a cumulative regulatory asset of $11.8 million and a cumulative regulatory liability of $11.6 million for COVID-19 related items among all jurisdictions. As of December 31, 2020, we had deferred a cumulative regulatory asset of $8.2 million and a cumulative regulatory liability of $10.9 million among all jurisdictions.